HV Hotels hotels in San Agustin, San Bartolomé de Tirajana

"We had a great stay overall. The hotel is lovely, well-maintained, and the staff are very friendly and helpful. The jacuzzi was a highlight—warm, relaxing, and a great way to unwind. The atmosphere was peaceful, with no children around, making it a quiet and restful experience. However, there were a few downsides. The cleanliness of the room wasn’t up to standard—the floors didn’t seem to be mopped properly (if at all), and one day, our towels weren’t replaced. The biggest issue was the shower, which kept overflowing and flooding the bathroom. Another drawback was the lack of privacy due to the adjoining rooms. While this setup might be convenient for families, I could hear every movement from the neighbouring room, including footsteps and even bathroom use. Overall, it’s a good hotel with some great features, but the lack of privacy and upkeep of the room let it down. "

"Beautiful property, excellent service, clean comfortable room, and great breakfast bar. Go early to avoid overcrowding!"

"Lovely views from everywhere. Attractive and clean environment .Good beach and sea bathing - all strikingly clean. A wealth of bars and restaurants behind beach, with some decent shops too. Excellent hotel for couples with/without young children.A bit limited for older offspring.Some traffic noise from vehicles going to and from Puerto Mogan, but these are out of sight."

"Great all inclusive hotel with option to have half board. Great variety of foods on offer. Lots of activities for all ages. Most staff are helpful. Fresh bottled water every day."

"Excellent experience, lovely welcome, good breakfast, plenty of sunloungers, quiet area separate from kids area, good food options in pool bars, highly recommend"

"The hotel was very large and had a lot of facilities. There were several pools and to a decent depth. The cleaning staff, especially Inma, were all delightful and did a great job. They even let me practice my Spanish with them! The arcade was good fun and open quite late of an evening. The breakfast was varied and well-cooked. Breakfast included is a must! You get a wrist band to show the staff what you are entitled to. One of the best things about the stay was the transport links. There's a bus stop almost immediately outside the front of the hotel (1 min walk if you want to be specific). You can get to the whole island that way. "

"My first time to Gran Canary. Wanted an all inclusive experience for my holiday. So glad I picked this hotel! Worth the money. Absolutely beautiful hotel and grounds. Hotel staff was superb! From the moment I arrived, I felt as if I was treated like the only person there. Everyone is attentive and will go out of their way to make you feel at home. The room was beautiful and clean. Mine overlooked the grounds and gave me unobstructed views of the ocean and sunrise. The bed was extremely comfortable. Each morning I didn’t want to leave the bed as I slept so well! The breakfast buffet was unmatched. Anything and everything you would fancy was available and delicious! Multiple restaurants on site. Three of them you need to book a reservation. Do so before you arrive so you have no issues. I heard some guests complain that they could not eat at a particular restaurant due to lack of availability. I was a solo traveler and it was pretty easy to get squeezed in. I did book a dinner each night once I checked in. However, there are restaurants that don’t need a reservation and one that is buffet style. Cocktails, wine and beer flowed freely! Free activities at the hotel to keep you busy. My only complaint is that I wish spa access to the indoor pool, steam room and sauna was included in your stay. East beach access was a plus. The walking path helped me get some exercise in. The hotel gym is small but has everything you would need. Would absolutely stay again! "

"Great hotel. Super clean and modern. Friendly and helpful staff. The room had everything needed. "

"Fine hotel. Professional and friendly staff. Good and professional entertainment. Good food."