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RELAIS SANTA CHIARA - TUSCANY CHARME

4.0 star property
Tuscan-style hotel with free breakfast and rooftop terrace

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Photo gallery for RELAIS SANTA CHIARA - TUSCANY CHARME

Relax by the serene pool surrounded by lush greenery and expansive countryside views.
Relax in this inviting living room with a comfortable sofa, a potted plant, and a view of the outdoors through the sliding glass door.
Enjoy a romantic meal for two on the balcony overlooking a lush valley and distant hills.
Relax in style with lounge chairs under a shaded area, perfect for sunbathing and taking in the surroundings.
Cozy room with a traditional fireplace, glass-top coffee table, and a potted plant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • 24/7 front desk
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 20 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Basic Room

Basic Room

Basic Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
Minibar
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Basic Room, Hill View

Basic Room, Hill View

Basic Room, Hill View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Hairdryer
Bidet
Minibar
  • 12 sq m
  • Hill view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Comfort Double Room

1 bedroom, minibar, in-room safe, desk

Comfort Double Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
TV
Separate bedroom
Private bathroom
Shower/bath combination
Bidet
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
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About the area

Map
Via Giacomo Matteotti, 15, San Gimignano, SI, 53037

What's nearby

  • San Gimignano Communal Palace - 11 min walk - 1.0 km
  • Piazza Duomo - 11 min walk - 1.0 km
  • Piazza della Cisterna - 11 min walk - 1.0 km
  • Medieval Criminal and Torture Museum - 11 min walk - 1.0 km
  • Sovestro in Poggio Winery - 2 min drive - 1.8 km

Getting around

  • Barberino Val d'Elsa Station - 14 min drive
  • Peretola Airport (FLR) - 53 min drive

Restaurants

  • ‪Bar La Cisterna - ‬12 min walk
  • ‪RiccaPizza - ‬10 min walk
  • ‪Bar Pasticceria Boboli - ‬10 min walk
  • ‪Riccapizza - ‬9 min walk
  • ‪Ristorante Le Vecchie Mura - ‬12 min walk

About this property

RELAIS SANTA CHIARA - TUSCANY CHARME

Upscale hotel in the historical district
At RELAIS SANTA CHIARA - TUSCANY CHARME, you can look forward to a free breakfast buffet, a poolside bar and a rooftop terrace. Sip and savour at this hotel, which boasts winery tours. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A lift, a porter/bellboy and smoke-free property
  • A 24-hour front desk, tour/ticket information and a front desk safe
Room features
All guest rooms at RELAIS SANTA CHIARA - TUSCANY CHARME feature perks, such as air conditioning, as well as amenities, such as free WiFi and desk chairs.
Extra amenities include:
  • Bidets, free toiletries and hairdryers
  • 16-inch TVs with cable channels
  • Wardrobes/cupboards, travel cots and heating

Languages

English, French, German, Hungarian, Italian, Spanish

Similar properties

Relax by the serene pool surrounded by lounge chairs and umbrellas, amidst beautifully landscaped gardens.

Hotel Sovestro

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 255 reviews
The price is €206
includes taxes & fees
17 Jul - 18 Jul
Hotel Sovestro

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (EUR 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Hiking/biking trails
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • Children's pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 1991
  • Fireplace in lobby
  • Smoke-free property
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 20 November and 21 March.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.50 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT052028A1UQA2FCVK
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relais Santa Chiara
Relais Chiara
Relais Chiara Hotel
Relais Santa Chiara
Relais Santa Chiara Hotel
Relais Santa Chiara Hotel San Gimignano, Italy - Tuscany
Relais Santa Chiara San Gimignano
Relais Santa Chiara Hotel San Gimignano
Relais Santa Chiara Hotel
RELAIS SANTA CHIARA TUSCANY CHARME
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel
RELAIS SANTA CHIARA - TUSCANY CHARME San Gimignano
RELAIS SANTA CHIARA - TUSCANY CHARME Hotel San Gimignano

Frequently asked questions

Does RELAIS SANTA CHIARA - TUSCANY CHARME have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

Is RELAIS SANTA CHIARA - TUSCANY CHARME pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at RELAIS SANTA CHIARA - TUSCANY CHARME?

Self-parking is available for EUR 15 per night.

What time is check-in at RELAIS SANTA CHIARA - TUSCANY CHARME?

Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at RELAIS SANTA CHIARA - TUSCANY CHARME?

Checkout is at 10:00 AM.

Does RELAIS SANTA CHIARA - TUSCANY CHARME provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is RELAIS SANTA CHIARA - TUSCANY CHARME located?

Situated in the historical district, this hotel is within a 15-minute walk of Historical Torture Museum, Museum San Gimignano 1300 and Casa e Torre Campatelli. San Gimignano Pro Loco Association and Torre Grossa are also within 15 minutes.

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RELAIS SANTA CHIARA - TUSCANY CHARME Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 182 out of 378 reviews
Rating 8 - Good. 134 out of 378 reviews
Rating 6 - Okay. 42 out of 378 reviews
Rating 4 - Poor. 14 out of 378 reviews
Rating 2 - Terrible. 6 out of 378 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here our last 2 trips. Love this location the staff and the hotel
Stayed 3 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Jun 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint little hotel a short walk away from the city. Staff were friendly and helpful especially Elton. Rooms were clean and comfy, but parking was limited.
Stayed 2 nights in May 2025

10/10 Excellent

melanie

Liked: Cleanliness
Beautiful views… a walk to the town… extraordinary staff. Marco thank you for great food! Front desk wow!!! We highly recommend it!! It’s our honeymoon! 💗
Stayed 2 nights in May 2025

10/10 Excellent

silvio

Liked: Cleanliness
Disliked: Amenities
The hotel is well located near the city, has a gorgeous view and it is very quiet place during night. The pool Needs better care and to be heated, it is too cold in April, the garden needs a better maintenance and the service staff restaurant needs a more polite supervisor Asap.
Stayed 4 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The only issue l have is that the air conditioning in the room was completely in effective and as a result the room was uncomfortable. Everything else was excellent
Stayed 2 nights in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
VERY nice and helpful staff! They consistently went out of their way to be helpful. My girlfriend wasn't feeling well, and they let us check in early so she could lay down....the room service lady who brought her some food went out of her way to be sympathetic and kind... The people who work there are top notch! The room and the facility are very nice and clean as well. The only reason I withheld that 5th star is that the hotel isn't inside the old castle walls of San Gimignano. It's down the hill a bit. The walk up the hill isn't bad at all, but there is that walk up the hill (which isn't clear in the listing). But that's a small ding for an otherwise wonderful hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

alejandro gerardo alvarez

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice
Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little place
Stayed 1 night in Oct 2023

10/10 Excellent

gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2022

10/10 Excellent

Iuliana

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay. Everything was perfect!
Stayed 1 night in Oct 2023

8/10 Good

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, very close to the centre. Breakfast superb! Rooms clean, nice garden
Stayed 1 night in Nov 2023

6/10 Okay

giuseppe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very old hotel
Stayed 1 night in Sep 2023

10/10 Excellent

giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experience I ever had in Tuscany. Everything is just fine. Hope to come back one day!
Stayed 1 night in Apr 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little gem

Thoroughly enjoyed our stay here. Great location as only 10 mins walk from San Gimignano centre. The staff are first class, very helpful and professional.
Stayed 2 nights in Sep 2022

8/10 Good

Natan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a bit outdated. Location is great.
Stayed 2 nights in Jul 2022

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room with a view

Good hotel with excellent staff on hand to make your stay a pleasant one. Plenty of loungers in the gardens by the pool also, if you want to take time out. Rooms are very comfortable and offer excellent views should you wish to upgrade. Only a short walk in to town also. Definitely recommend.
Stayed 1 night in Jul 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like all of the reviews available this property overall was great. The rooms and bathrooms are on the small side and could do with a paint: however the rooms are still comfortable. I had a room with a balcony and it was amazing to watch the sunrise and sunset from there. The staff were all kind and helpful and the communal areas and breakfast area were great. Plenty of breakfast options to choose from. My recommendation is to have a car (where possible) as taxi from Poggibonsi train station was $60 euros and when it came to leaving: the local bus simply never arrived 😳😩😡. 2 others and I were lucky enough to hail a local man who drove us to the station in time to meet the train. Grazie 😘
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, room comfort

Lovely location, limited parking b

Lovely hotel, beautiful location. Had to leave the car off site on a road, which had to be moved before 8am the next day a no choice but an early wake up.
Stayed 1 night in Sep 2022

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the countryside view and the tuscan magic. Conveniently located next to the town center. 10 min walk
Stayed 1 night in Sep 2022

6/10 Okay

Dominique

Liked: Staff & service
Disliked: Room comfort
Room too small
Stayed 1 night in Apr 2024

6/10 Okay

Per Arne

Liked: Cleanliness

The 70's show

It was a bit like the 70's show. Lots of do and don't, most don't actually. "Do not ride elevator without facemask" The hotel forgot to keep up to date
Stayed 2 nights in Jun 2024

6/10 Okay

Eloy

Liked: Cleanliness, amenities, property conditions & facilities
Overall, the property was nice but the reason I give it three stars is because I booked a room with a hill view and they gave me a completely different room with a view of the parking area and a house. They claim they overbooked the rooms but upgraded us to a “Suite”. They didn’t inform us of this until I complained about it and acted as if there was no problem at all. Had I known this I would have booked another property because let’s be honest, the view is everything in Tuscany. Not an awful experience but I would probably recommend booking another property if a balcony view is a priority for you.
Stayed 1 night in Sep 2023

6/10 Okay

María Alícia

Liked: Cleanliness
Disliked: Staff & service
Front desk not very friendly We had a car to park instead of offering to us to park and pay They send us out of the property to park , when we realized that the signs at the parking spots said for guess only we wonder what do they call us , so I ask and she said our car was too big and it will take 2 spaces so we said ok we will like to park and pay for parking so she told us that she had to make a call to see if she could do it and she could tell is in 5 minutes, Then when we came back another person was there we asked again this time she said yes for 13e we can park and of course we said yes we had 3 rooms in that hotel Last names Martinez Acosta And Perez At the end our car fit perfectly in the spa that she told us we could not park there bc of the size Overall not a very friendly place to stay quite disappointed in this place we have been traveling since sept 15 all over Italy I think you can check our reservations and see what I mean This was the only disappointment so far all the other places have been GREAT Thank you
Stayed 2 nights in Sep 2022

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dieses Hotel ist absolut zu empfehlen. Wunderschön gelegen, der Empfang sehr nett und hilfsbereit, wir haben gleich noch spontan eine Nacht dazu gebucht ohne Probleme. Sehr sauber, das Frühstück beinhaltet alles was das Herz begehrt. Der Pool und die wunderschöne Terrasse lädt zum verweilen ein . Tolle Lage , sehr ruhig ... wir kommen definitiv wieder und freuen uns jetzt schon darauf.
Stayed 1 night in Jul 2025