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Alajuela City Hotel & Guest House

2.5 star property
Hotel with spa services, steps from Central Park

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Photo gallery for Alajuela City Hotel & Guest House

Courtyard
Front of property
Lobby
Garden
Classic Room, Private Bathroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, Private Bathroom

Classic Room, Private Bathroom

Classic Room, Private Bathroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
In-room massage
Wardrobe
Daily housekeeping
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room)

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
Private bathroom
Cable channels
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
2 bathrooms
In-room massage
Wardrobe
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Economy Room - Shared Bathroom

1 bedroom, blackout curtains, iron/ironing board, free WiFi

Economy Room - Shared Bathroom

7.0 out of 10
Good
(2 reviews)

Highlights

Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
2 bathrooms
In-room massage
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela

What's nearby

  • Alajuela Cathedral - 2 min walk - 0.2 km
  • Juan Santamaría Park - 6 min walk - 0.6 km
  • Estadio Alejandro Morera Soto - 10 min walk - 0.8 km
  • City Mall - 19 min walk - 1.6 km
  • Parque Viva - 10 min drive - 6.7 km

Getting around

  • San Antonio de Belen Station - 18 min drive
  • San José (SJO-Juan Santamaría Intl.) - 8 min drive

Restaurants

  • ‪La Hendija Sabrosa - ‬1 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Cevichera Junior - ‬4 min walk
  • ‪KFC - ‬4 min walk
  • ‪Kurcuma Artisanal Food - ‬4 min walk

About this property

Alajuela City Hotel & Guest House

Hotel near City Mall
Located close to Central Park, Alajuela City Hotel & Guest House provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage or other spa services. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also find perks such as:
  • Smoke-free property, a 24-hour front desk and a gift shop
  • A front desk safe, a vending machine and luggage storage
  • Concierge services, multilingual staff and tour/ticket information
  • Guest reviews speak highly of the helpful staff and proximity to the airport
Room features
All guest rooms at Alajuela City Hotel & Guest House have amenities, such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Showers and hairdryers
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 8 per night)

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: USD 8.00 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 2.26 per stay
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Frequently asked questions

Is Alajuela City Hotel & Guest House pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Alajuela City Hotel & Guest House?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Alajuela City Hotel & Guest House?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Alajuela City Hotel & Guest House located?

Located in Agonía, this hotel is within 1 mi (2 km) of Central Park and City Mall. Parque Viva and Arte Latino are also within 12 mi (20 km).

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Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 299 out of 430 reviews
Rating 8 - Good. 95 out of 430 reviews
Rating 6 - Okay. 23 out of 430 reviews
Rating 4 - Poor. 5 out of 430 reviews
Rating 2 - Terrible. 8 out of 430 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Luanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was hard to get to due to location and traffic and there was no facility parking, but the hotel was very quaint and authentic to the country. We loved the courtyard dining area. The staff was very nice and cordial. Our room and bathroom were small but the beds were comfortable. We were only there one night to fly out the next day.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and relaxing.
Stayed 5 nights in Mar 2025

10/10 Excellent

Madi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated their helpfulness in figuring out transportation! And the staff was so kind, the breakfast in the morning was great, and the area around is very walkable and convenient.
Stayed 1 night in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Cafe
Stayed 1 night in Mar 2025

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little place in Alajuela with wonderful tucked away rooms off a small courtyard and the best staff. When we had to cancel at last minute, they were so gracious, and when we arrived for a second visit we found the place tranquil and serene. The access to the airport is very good via taxi as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Sage

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot to stay, great breakfast and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very charming and clean. No free airport shuttle, but close enough that the cab is about $10. Convenient location.
Stayed 1 night in Feb 2025

4/10 Poor

KARLA

Disliked: Property conditions & facilities
No parking And you have to pay separate for parking $11 outside of the hotel and walk to the hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An adorable little spot with tons of history. The room was comfortable and clean and the staff was phenomenal, giving great local restaurant recommendations and going above and beyond to assist us. Highly recommended!
Stayed 1 night in Jan 2025

8/10 Good

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem. The doors don't keep out any noise, so it is quite loud with noise from within and without. Other than that it is very clean, the breakfast is delicious. A very neat little place.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and staff very friendly. The building was older and in good condition. There was not A/C which was okay with the windows opened. The tall room doors had ventilation openings at the top of them which opened to the main hallway. This was nice for airflow but unfortunately also lets sound travel from the hall to the room. Breakfast was very good and there were quite a few shops and restaurants in the area. It was a good value for money overall and an easy trip from the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and base for exploring attractions including poas volcano, la paz and the coffee estates
Stayed 5 nights in Nov 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is quaint historic hotel in the heart of the city. Easy walking to the museum and Central Park. It is like an oasis within the city. The staff is attentive and the rooms are clean and quiet. Breakfast is wonderful. Ask about parking as the city is very congested. Definitely recommended!
Stayed 1 night in Feb 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful making arrangements for tours and transportation. Room was comfortable and breakfast excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience! Fabulous hospitality!

I had a fantastic 1 night stay at Alajuela City Hotel & Guest House! The hospitality and customer service was unmatched from the second I walked up the stairs. I felt very at home and was so impressed that they had my made-to-order breakfast ready for me before my early am departure. Definitely recommend for a stay near SJO.
Stayed 1 night in Jan 2025

10/10 Excellent

Stormy

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe
Stayed 1 night in Jan 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful. Room was clean. Breakfast was delicious. The property is well maintained.
Stayed 2 nights in Jan 2025

10/10 Excellent

An

Liked: Cleanliness, staff & service, property conditions & facilities
I would say it's more like 4.5 stars. The room was small but spotless and fit our family of 4. Comfortable beds. Check-in was easy and the staff was pleasant and very nice. Breakfast was delicious, and set in a cute little courtyard. We easily took an Uber to the airport for a reasonable cost. The cons: no A/C, so we opened the window, but there were no screens so I got bug bites (just me, no one else) and the cars on the street were kind of noisy. But given the price of the room, you can't complain - you could just put on some bug spray and bring some earplugs if you're a light sleeper!
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2024

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quaint hotel in alajuela

This hotel is quaint and lovely right by the Central Park in alajuela. There are several restaurants but not a ton. To see and do in the are. The staff were amazing and breakfast was very good. We had a superior room so our own bathroom and a/c.
Stayed 1 night in Dec 2024

8/10 Good

Thomas

Liked: Cleanliness
lovely courtyard just inside gate as you enter Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint hotel in the heart of Alajuela

It's always a pleasure staying there. Smaller rooms, some have shared bathrooms, but the building is nice and well maintained. I think it's the staff that make the stay exceptional though; friendly, helpful service and always available to make your stay safe and comfortable. Be sure to have breakfast there if you can.
Stayed 1 night in Dec 2024

8/10 Good

Rabih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place, Good service

Pros: clean, good service, good breakfast, good location, comfortable. Cons: no safe in my room (although I never felt my stuff were in any danger) but still, room 7 overlooks breakfast courtyard area which is also used for relaxing by guests, makes it a bit tough to sleep in.
Stayed 2 nights in Jan 2025

10/10 Excellent

Azalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Helpful Staff

The hotel is the best place to stay upon arriving from the airport at night. Breakfast was delicious. The staff was helpful with directions and recommendations. There's no free parking, but you can park behind the block for a fee. There's restaurants within the block.
Stayed 1 night in Dec 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to vacations!
Stayed 3 nights in May 2024