Matum Hotel & Casino

3.5 star property
Feel alive with exciting games and thrilling nights out – then soak up some sunshine by the pool or unwind under starry skies.

Choose dates to view prices

Photo gallery for Matum Hotel & Casino

Outdoor pool
Front of property
Casino
Reception
Interior

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Pool
The current price is €69
includes taxes & fees
22 Feb - 23 Feb

Room options

Available filters for rooms
Showing 4 of 4 rooms

Executive Room

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
In-room safe
  • City view
  • Sleeps 2
  • 1 Queen Bed

Presidential Suite

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

Deluxe Double Room, Smoking, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • City view
  • Sleeps 3
  • 2 Queen Beds

Junior Suite

Highlights

Air conditioning
TV
Blackout curtains
Hairdryer
Private bathroom
Minibar
Digital channels
In-room safe
  • City view
  • Sleeps 3
  • 2 Double Beds

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About the area

Map
Av. Las Carreras 1, Santiago de los Caballeros, Santiago

What's nearby

  • Monument to the Heroes of the Restoration - 7 min walk
  • Bella Terra Mall - 20 min walk
  • Casino Gran Almirante - 2 min drive
  • Catedral de Santiago - 3 min drive
  • Estadio Cibao - 4 min drive

Getting around

  • Santiago (STI-Cibao Intl.) - 18 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬10 min walk
  • ‪El Tablón Latino - ‬6 min walk
  • ‪Amigos 24 Horas - ‬12 min walk
  • ‪El Parrillon Monumental - ‬11 min walk
  • ‪Wendy’s - ‬12 min walk

About this property

Matum Hotel & Casino

Property highlights
Consider a stay at Matum Hotel & Casino and take advantage of a casino, a nightclub and a terrace. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Tour/ticket information, a 24-hour front desk and a banquet hall
  • 1 meeting room, wedding services and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Matum Hotel & Casino include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with digital channels
  • A personal chef, daily housekeeping and electrical adapters/chargers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Casino
  • Children's pool
  • Gym
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Chef service
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 20 per room (return)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts

Property is also known as

Hotel Matum
Matum
Matum Casino
Matum Casino Santiago
Matum Hotel
Matum Hotel & Casino
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Matum Hotel Casino
Matum Hotel Casino Santiago de los Caballeros
Matum Casino Santiago de los Caballeros
Matum Hotel Santiago
Matum Hotel & Casino Hotel
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Matum Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Does Matum Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Matum Hotel & Casino?

As of 20 Feb 2025, prices found for a 1-night stay for 2 adults at Matum Hotel & Casino on 22 Feb 2025 start from €68.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Matum Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matum Hotel & Casino?

Matum Hotel & Casino doesn't offer parking.

What time is check-in at Matum Hotel & Casino?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Matum Hotel & Casino?

Checkout is at noon.

Does Matum Hotel & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per room applies.

Where is Matum Hotel & Casino located?

Situated in Santiago de los Caballeros, this hotel is within 1 mile (2 km) of Monument to the Heroes of the Restoration, Historic San Luis Fort Museum and Bella Terra Mall. Casa del Arte and Galería la 37 por las Tablas are also within 1 mile (2 km).

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Matum Hotel & Casino Reviews

Reviews

6.6
Rating 10 - Excellent. 180 out of 732 reviews
Rating 8 - Good. 183 out of 732 reviews
Rating 6 - Okay. 153 out of 732 reviews
Rating 4 - Poor. 90 out of 732 reviews
Rating 2 - Terrible. 126 out of 732 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Woodline

It was a really nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara

It in a beautiful area safe enviroment friendly people
Stayed 5 nights in Nov 2024

10/10 Excellent

jose

Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

Álvaro

Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

martin

Good service
Stayed 10 nights in Dec 2024

10/10 Excellent

María

Very good service
Stayed 1 night in Nov 2024

10/10 Excellent

Mariel

Love
Stayed 1 night in Jan 2025

10/10 Excellent

Caridad

Excellent service
Stayed 1 night in Nov 2024

10/10 Excellent

Alba

Like the accommodation just the breakfast should me hot because the food was little cold
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Short stay but great. Stayed one night. Check in staff and bellman were all welcoming. Place was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Very quiet and safe
Stayed 4 nights in Aug 2024

10/10 Excellent

martin

Good hotel thank you
Stayed 4 nights in Jun 2024

10/10 Excellent

Danny

Does not have a casino as advertised. Rooms were very nice. Staff is excellent.
Stayed 5 nights in Sep 2024

4/10 Poor

Richard

Liked: Property conditions & facilities
The hotel need an upgrade, very neglected.
Stayed 1 night in Nov 2024

2/10 Terrible

Jaen

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very hard beds, all surroundings very old and broken down, average breakfast and charged for things we didn’t even touched. And also charged us for coffee bags that were in the room with no notice that they weren’t complementary
Stayed 1 night in Jan 2025

10/10 Excellent

MARGARITA

Staff members very well and Clem
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

This is a nice hotel in a good location with good entertainment..
Stayed 14 nights in Sep 2023

10/10 Excellent

Stephanie

Love the people and the room different options for food
Stayed 1 night in May 2024

10/10 Excellent

Federico

Great location

10/10 Excellent

Rafael

A historical place with a long history of opulence. One is able to absorb such a history while there. Great pool!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

martin

Good place
Stayed 4 nights in Mar 2024

2/10 Terrible

Yimerre

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Under construction, not very appealing,staff was great but location doesn’t feel safe, the only thing I enjoyed was the breakfast
Stayed 3 nights in May 2024

10/10 Excellent

Yerfani

The hotel is in a very good location, the hotel staff is very helpful. I didn't like that the place is very old and that several areas have to be restructured.
Stayed 1 night in Aug 2024

8/10 Good

Russell

Great bang for your buck, a lot of historical events have taken place at this hotel
Stayed 1 night in Feb 2023

10/10 Excellent

HENRY

The hotel is a bit old but it is very clean, the staff very attentive and a very good breakfast and above all close to many night activities.
Stayed 1 night in Jul 2022