Mercer Collection hotels in Southampton, England

"The number one thing about this property is the staff! They are helpful, compassionate and so professional. This is the best place to stay before cruising out of Southampton. As you can imagine, they are constantly dealing with people who want to check in early after an overnight international flight, or who want to check out late because they can’t board their ship until after noon. They handle it all so well. Dining room was excellent and location allowed for quick walk to High Street and the historic walls. The property is beautifully renovated and very comfortable. "

"Staff always welcoming and helpful."

"Friendly staff,clean room, free tea/coffee/ hot chocolate,free wifi."

"We had a lovely time at the Hilton.We came for the Cricket and found the hotel to be a perfect choice. The Receptionist was very helpful. Room was lovely. We had breakfast and that was really good quality and good value. If your down this way give yourself a real treat and stay at the Hilton West End"

"So convenient for cruise terminals "

"Nice comfy bed and air conditioned room, had a great nights sleep. Staff were very friendly. "

"Excellent stay! Staff superb. Room lovely. Very relaxing."

"A lovely relaxing evening in the spa. Just what we needed to unwind from a stressful week at work. The hotel room was lovely and clean, with a comfortable bed. We were in a quiet part of the hotel and was not disturbed by noise. The staff were welcoming and friendly. Breakfast was delicious. We will definitely be back. "

"We were pleased with this property. The staff was friendly, room was great and food in dining area was excellent!"