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Grand Jersey Hotel & Spa

5.0 star property
Beach hotel with a full-service spa and a conference centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Jersey Hotel & Spa

Beach views, serves lunch and dinner
Deluxe Double or Twin Room, Ocean View
Exterior
Indoor pool
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, comfortable rooms

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast available
    Breakfast available
The price is €162
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View

Superior Double Room, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View

Classic Double Room, Sea View

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room (may have frosted Windows)

Premium bedding, in-room safe, individually decorated

Classic Double Room (may have frosted Windows)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 40.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double or Twin Room, Ocean View

Deluxe Double or Twin Room, Ocean View

Deluxe Double or Twin Room, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Park View

Premium bedding, in-room safe, individually decorated

Classic Double Room, Park View

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room (may have frosted window)

Premium bedding, in-room safe, individually decorated

Classic Twin Room (may have frosted window)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Small Classic Double

Small Classic Double

Small Classic Double

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, Park View

Deluxe Double or Twin Room, Park View

Deluxe Double or Twin Room, Park View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

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The price is €138
includes taxes & fees
28 Nov - 29 Nov
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About the area

Map
Esplanade, St. Helier, Jersey, JE2 3QA

What's nearby

  • St. Helier Town Hall - 7 min walk - 0.7 km
  • King Street - 9 min walk - 0.8 km
  • Port of Jersey - 9 min walk - 0.8 km
  • Elizabeth Castle - 11 min walk - 1.0 km
  • St. Helier Central Market - 13 min walk - 1.1 km

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Cargo - ‬7 min walk
  • ‪The Adelphi Lounge - ‬6 min walk
  • ‪Bella Italia - ‬7 min walk
  • ‪spice of life - ‬7 min walk
  • ‪Mange Tout - Sand St - ‬7 min walk

About this property

Grand Jersey Hotel & Spa

Luxury hotel near Port of Jersey
Consider a stay at Grand Jersey Hotel & Spa and take advantage of a terrace, dry cleaning/laundry services and car hire on-site. Treat yourself to a facial, aromatherapy or a manicure/pedicure at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, multilingual staff and a 24-hour front desk
  • Guest reviews speak highly of the breakfast, helpful staff and first-rate property condition
Room features
All 123 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as laptop-compatible safes and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch HDTVs with cable channels
  • Fridges, daily housekeeping and desks

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited on-site parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • Champagne Lounge
  • Tassili
  • Victoria's

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Coworking space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1890
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 25.00 for adults and from GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 16 years old are allowed in the pool from 7 AM to 12:30 PM and from 2 PM to 7 PM.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

Does Grand Jersey Hotel & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at Grand Jersey Hotel & Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Jersey Hotel & Spa on 22 Dec 2024 start from €161.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Jersey Hotel & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Grand Jersey Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Grand Jersey Hotel & Spa?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Jersey Hotel & Spa?

Checkout is at 11 AM. Late check-out is available for a fee.

Where is Grand Jersey Hotel & Spa located?

Offering direct access to the beach, this St. Helier hotel is in the city centre and within a 10-minute walk of St Aubin's Bay and Port of Jersey. Jersey Opera House and The Georgian House are also within 10 minutes.

Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 714 out of 1002 reviews" "
Rating 8 - Good. 225 out of 1002 reviews" "
Rating 6 - Okay. 44 out of 1002 reviews" "
Rating 4 - Poor. 10 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Manjit

Liked: Cleanliness, staff & service
Grand jersey is not a five star hotel Rooms and bathrooms are really small The AC did not work in the first room. I was offered a second room, the shower screen did not fit and the water did not drain Maintenance entered my room without even giving me a chance to open the door. It’s not a hotel I would recommend to family or friends
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, great service, tasty breakfasts. Nice pool with access to steam room, sauna and jacuzzi. Great location for buses to all areas of the island. Sea view. All round lovely stay
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard, South Croydon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel. We receievd a warm and friendly welcome. Check in was fast and wfficoent and we got some grway recommendations of places to visit and thinhs to do in the area. We enjoyed the Champagne Bar with tremendous vuews across the nay to Elizabether Castle which we also have from out very comfortable room on the third floor. Everythjng is so walkable here. We had dinner in the hotel which was lovely. The service is notbaly good with everyone so warm and focused on delivering a great experience. I will be back for sure.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Grand provides outstanding service in all areas. All the staff are excellent, providing a high standard of friendly, efficient service. Our room was to a high standard with a fine sea.view. The spa facilities are very good and the breakfast superb, offering and extensive array of buffet dishes as well as 'cook to order' and lighter options. Would not hesitate to recommend and will certainly use again.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Georgina Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service from all the staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Janet

Stayed 4 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved our stay at the Grand. Staff were very friendly and helpful. Spa and pool was excellent and the breakfasts were amazing. Location was fantastic with everything within walking distance or a bus ride from the bus station down the road.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a short break after last visiting over 30 years ago. The experience was just as good as before. The whole team were welcoming and thoroughly professional in their individual tasks. Would recommend this hotel to anyone that is looking for a five star hotel in Jersey.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barry David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accomadation and staff were first rate.
Stayed 7 nights in Sep 2024

10/10 Excellent

Jason

Stayed 4 nights in Sep 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities
The weather was not good but there was so much to do in the hotel what with gym, swimming and treatments. Also the choice of food in the lovely bar is so nice. My wife and I enjoyed every minute we were there. Every member of staff was a joy to encounter. So next time we’re in Jersey I know where we’ll be going.
Stayed 4 nights in Sep 2024

8/10 Good

MARTIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff, service, resturant, and food were all excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Colleen Carole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, the ambiance, the room and the staff were fantastic. Thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter John, Liskeard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff very helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Nigel

Travelled with partner
Liked: Property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary Stephen

Stayed 3 nights in Aug 2024

10/10 Excellent

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! They can’t do enough for you. The spa and gym area was lovely. Gym has everything you need for a workout and the spa was great to unwind in after. Breakfast was AMAZING! Loads of options, both cooked and continental. Can’t fault the staff at all - they were welcoming and really lovely. The only downside was the weekender festival that was right next to the hotel and meant you could hear the bass really loudly all day/until 11pm. However, this was not the hotels fault at all but worth noting for next year. We will definitely be back. Thanks for a great stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Cerys

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful family stay. Exceeded our expectations! Look forward to returning.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were faultless and could not do enough
Stayed 2 nights in Aug 2024