Marriott Hotels & Resorts hotels in St. Thomas, U.S. Virgin Islands

"I was not pleased by the ladies at the front desk. When I arrived, they did not ask if I’ve been there before or anything. As with other guests, (specifically other races), they gave them guides explained the process and how to get around the property. With me, I was piece milling everything together. In fact, they only told me about the $75 the morning I called to extend check out. (Again, wasn’t told of this process but that checkout was at 10). I wasn’t even aware of the food options, how to call a bell man or anything. With me being a content creator and knowing a lot of people - I cannot now recommend this property as I don’t want my friends and family lost or treated poorly by the front desk staff. Every time I’ve called to find out information, I was met with a nasty attitude as if I should have known or they should have told me when I arrived. No one told me anything! The island is gorgeous but find somewhere else to stay that’ll make you feel welcomed and honored to be a host. All the other staff were super pleasant including all my bellman. "

"Loved that we didn’t have to go anywhere! Everything was right there for us. Dining, drinks, entertainment, pool and such friendly and welcoming staff. We could relax and enjoy the pool or beach at Bolongo. I will definitely return for another vacation!! "

"The staff were all friendly and helpful. The hotel itself is a bit run down and the water pressure is not good. The parking is sparce. The pool and dining area have beautiful views. The provided breakfast is very good. It is very close to shopping, great resturants and the jewelry district. The price is right and you get great value."

"Good customer service "

"Overall good "

"Great view "

"My wish would be that all could experience this beauty. "

"I would stay here again"

"This is great resort on a calm bay! The snorkeling here is some of the best you can get and they rent the snorkel gear for a reasonable price. The bar is very nice and close to the beach. The water is crystal clear and shallow enough for swimming for ant age. The resort is a bit dated and had a few items that showed this. We will return to Secret Harbor in the future!"