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"Amazing hotel staff friendly and helpful, rooms comfortable food excellent a perfect hotel will definitely be staying again"

"We had a great time staff was amazing and helpful so friendly. Sol on reception & Luke on the Bar was so pleasant & always smiling 😊 The grounds are lovely. We hired the Pods for a stay we had afternoon tea . The food & service was exceptional. The pod was beautiful decorated with a Christmas theme just stunning . "

"Very nice hotel, centrally situated with very pleasant staff"

"I was very impressed with the quality / price ratio of the hotel. What impressed me most was the attentiveness of the kind & professional staff. Additionally the rooms were clean, modern & well featured. Dining and reception areas were open & inviting. Buffet breakfast (which was included for my stay) was comprehensive, abundant and well presented & tended to. Thoroughly impressed. Thank you "

"Excellent staff, esp Bruce on reception. Quiet, clean, comfortable room. No frills, just a good nights sleep."

"We weren't expecting much from this hotel but were pleasantly surprised. The room was excellent value for money and was nicer than anticipated. Yes, this is an older hotel and it shows in places, but everything was clean and tidy. We booked a twin Premium room which had nice extras such as robes & slippers provided. The twin beds were almost touching which was fine for us as we're good friends but perhaps would be a bit weird if you were sharing with a colleague, for example. We had problems with the aircon not staying on for more than a couple of minutes. Not a big problem in December - we just opened a window - but I imagine would be very uncomfortable in the summer months. There were a few other niggles - there was a coffee machine in the room but no coffee pods supplied and we only received one pack of complimentary biscuits (so 3 custard creams to share between the two of us). The bathroom is quite small but fine for a single person at a time. The shower is a walk-in style enclosure with pleasant complimentary toiletries (shower gel, shampoo and conditioner). I found the shower pressure a little weak. The pool and gym are both quite small but adequate for a short stay. The pool was clean and warm - unfortunately the hot tub was out of order. All of the staff were very welcoming and we genuinely felt welcome here. I will look forward to staying again."

"I was In the old part and it needs updating badly. Excited when I saw a spa bath in my room but bath was worn around the plug area and not appealing so wasted. Toilet was stained with brown as old. Taps on sink worn and spun round a lot before water came out. "

"Lovely room very comfortable. "

"A very pleasant stay aside from one rude staff member at the gym. "