2/10 Terrible
Fran R.
4 Oct 2022
Disliked: Cleanliness
Paul was filthy
The first day we arrived we noticed the pool was filthy. We called the owners to make them aware of this they came over to have a look and said that they will clean it tomorrow. They did arrive to clean it however all they was doing was moving the algae around the pool. To cut a long story short the owners of the Villa attended the Villa most days trying to clean the pool they also arrive with a pool cleaner who made them aware that the pump was broken they then arrived with a engineer who at that time was not able to fix it. By this time the poor was absolutely disgusting and not very nice to be even looking at and we was quite surprised when the owners advised us that we could still swim in it. We took it upon ourselves to empty the Jacuzzi and clean it and refill it to give us some comfort for cooling down in the heat. We booked this holiday purposely in the mountains to have a quiet and restful stay unfortunately we didn’t get either and had to spend most of our days on a busy beach. The pool was eventually in use and clean on the day we was leaving which was quite upsetting and ruined our holiday as the pool is the main part of the holiday. We have complained about this to the owners of the Villa to try to come to an agreement on some form of compensation unfortunately they have chosen to ignore us I would not recommend staying at this villa.
Fran R.
Stayed 7 nights in Jul 2022