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"Very friendly and helpful staff. I love the roof top bar and restaurant the the first floor caffe has eggs."

"Lovely property in a very interesting area of Rome, away from the main tourist bustle and walking distance to explore parts of the city outside of the usual sights. "

"Great breakfast "

"It was conveniently located near train station, rooms were impeccably clean, the staff were so polite and available for any questions. I enjoyed returning to the room for some peace and quiet and getting a great nights sleep. Highly recommend! "

"I did enjoy my time at the Madison Staff were lovely, understanding and approachable, the room was basic "

"We are repeated customers. Without disappointment, this is a very friendly hotel with excellent staff. Would stay again."

"We chose the Best Western Plus Hotel Universo as it is walking distance from the Rome train station. We were upgraded to a larger room with sofa bed. It suited us very well. The breakfast had a lot of options and staff was very attentive with coffee orders. We ate dinner one night at the restaurant which served some Roman classics and it was good. Overall, would stay again and recommend this hotel. "

"Staff went above and beyond. The hotel is so beautiful. "

"Kevin and staff are very professional and attentive to guests needs "