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"It was a wonderful location! staff and facility was wonderful. The Spanish steps are an 8min walk. "

"Great hotel. Breakfast is amazing, staff were really helpful and walkable to just about anywhere in Rome. Clean, comfortable rooms and only a 10 minute walk to Termini station "

"I had a short 2 night stay that was part of a longer trip around Italy. The 2 previous hotels I was at had tiny showers so I was very relieved to find a huge shower at Best Western Plus Hotel Universo. I was also please at the location making it extremely easy to get to pulling a large suitcase."

"The rooms are modern, spacious, well designed and very clean. The team is friendly, knowledgeable, helpful and incredibly responsive. This is my first choice when I return to Rome. "

"Awesome "

"Great hotel, well located & friendly staff"

"Great hotel. Spacious, clean, great service, and location. "

"Spacious room for family of 4. Convenient location with lots of eateries and some shopping close by. Happy stay with daily housekeeping and supplies, Lots of water, juice, drinks, snacks at no extra charge. Shared ice machine available. Gym and laundry, usb charging ports handy. Friendly helpful staff. Only downsides: smelly fridge in our room probably not cold enough, leaky shower due to 100% not watertight door seal, high tub to shower in (no issue for able ones like us), no non slip in tub. Thoroughly recommend this hotel. Would stay again"

"This is our go-to hotel when we stay in Rome. Professional, courteous and convenient. Only good things to say. "