4/10 Poor
Anto
16 Nov 2024
Liked: Property conditions & facilities
Disliked: Amenities
This was by far the smallest room I've stayed in (Japan internationally).
Pros: 1) The onsen facilities at the top floor were nice to use. 2) The staff at the front desk were very helpful. 3) The hotel offers multiple luggage forwarding services.
Cons: 1) On days that your room is not cleaned the staff leave a bag of new towels and amenities ON THE FLOOR outside your door. 2) On days they did clean it seemed like the cleaning staff had no idea what they were doing. Towels weren't arranged, the floor was not vacuumed, and fallen items were not picked up. 3) The room had stains on the shower curtain, walls and blankets. 4) Elevators were always packed and 1 of the elevators was mostly out of service 5) You could hear the noise from the hallway and elevator clearly in your room 6) the hotel is uphill from the train station
Anto
Stayed 8 nights in Oct 2024