See all properties

Aloft Tulum

4.5 star property
Luxury Tulum hotel in Zama with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Tulum

2 restaurants, breakfast served
2 outdoor pools, free pool cabanas, pool umbrellas
2 bars/lounges, tapas bar, sports bar
2 bars/lounges, tapas bar, sports bar
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Spa
The price is €109
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for aloft, Room, 2 Double Beds, View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 2 Double Beds, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Pillow-top bed
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, View

View from room

aloft, Room, 1 King Bed, View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Pillow-top bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View (Terrace)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking, View (Terrace)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, View (Balcony)

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom, Non Smoking, View (Balcony)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow-top bed
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, View (Terrace)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Non Smoking, View (Terrace)

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for aloft, Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 1 King Bed, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Pillow-top bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Suite, 1 Bedroom, View

aloft, Suite, 1 Bedroom

aloft, Suite, 1 Bedroom, View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for aloft, Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

aloft, Room, 2 Double Beds, City View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Pillow-top bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Naala Tulum

Pool
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (418)
The price is €104
includes taxes & fees
10 Dec - 11 Dec
Naala Tulum
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Av. Coba Sur Mz 5 Lt 1, Smz 1 Region 14, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 4 min walk - 0.4 km
  • Tulum Mayan Ruins - 7 min drive - 3.9 km
  • Tulum Beach - 10 min drive - 4.3 km
  • Playa Ruinas - 11 min drive - 3.9 km
  • Playa Paraiso - 14 min drive - 4.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 50 min drive

Restaurants

  • ‪Boston’s Tulum - ‬10 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Pescaderia Estrada - ‬16 min walk
  • ‪Azul Cafe - ‬11 min walk
  • ‪Escama - ‬5 min walk

About this property

Aloft Tulum

Luxury hotel near Tulum National Park
Located close to Playa Paraiso and Playa Ruinas, Aloft Tulum provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Treat yourself to spa services, such as a massage, a facial or a body scrub. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with free cabanas, sunloungers and pool umbrellas
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and express check-out
  • Express check-in, a porter/bellboy and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 140 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch LCD TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (USD 17 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 25 for adults and USD 20 to 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ático Rooftop Bar & Loung
  • Re:fuel by Aloft
  • W XYZ Restaurant
  • WXYZ Bar

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,170 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar near toilet (119 centimetre high)
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 18 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 24.2 per accommodation, per night.
  • Service fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 25 for adults and USD 20 to 25 for children
  • Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
  • Airport shuttle fee per child: USD 1 (return), (up to 17 years old)
  • Covered self-parking fee: USD 17 per day
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Aloft Tulum have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Aloft Tulum?

As of 27 Nov 2024, prices found for a 1-night stay for 2 adults at Aloft Tulum on 3 Dec 2024 start from €76.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft Tulum pet-friendly?

Yes, Aloft Tulum allows pets with a maximum weight of up to 18 kg per pet. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Aloft Tulum?

Self-parking is available for USD 17 per day.

What time is check-in at Aloft Tulum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Aloft Tulum?

Checkout is at noon.

Does Aloft Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 268 per vehicle applies.

Where is Aloft Tulum located?

Located in Zama, this luxury hotel is 0.2 mi (0.3 km) from Tulum National Park, and within 3 mi (5 km) of Tulum Mayan Ruins and Playa Ruinas. Tulum Beach and Playa Paraiso are also within 3 mi (5 km).

Aloft Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 361 reviews" "
Rating 8 - Good. 84 out of 361 reviews" "
Rating 6 - Okay. 15 out of 361 reviews" "
Rating 4 - Poor. 13 out of 361 reviews" "
Rating 2 - Terrible. 12 out of 361 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David, freeport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place,,
Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, it’s the second time we stayed at this hotel. I love its perfectly located, the room is nice and comfortable, the staff is friendly and kind. Around the area there’s plenty of options to eat, I felt very safe walking around in the main street. Pool was nice, I like that they have two, one in the first floor and the other one in the roof top. Also if you plan on having trips, its perfectly located. All of our trips that we booked had no problems picking us up at the hotel reception.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations in every way. The staff was incredibly welcoming and attentive, making sure all our needs were met. The rooms were spacious, clean, and well-maintained, offering a comfortable and relaxing atmosphere. The location was perfect, with easy access to local attractions and restaurants. The breakfast selection was excellent with a variety of fresh and tasty options. Overall, a fantastic experience, and I would highly recommend this hotel to anyone looking for quality accommodation.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nancy

Stayed 4 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Monica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Convenient for business
Stayed 1 night in Jul 2024

10/10 Excellent

Tamara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite Place To Stay
My favorite place to stay when visiting Tulum. Love the food, the staff and the property. It’s close to downtown and as well as the hotel zone. Worth the price!
Stayed 2 nights in Jun 2024

10/10 Excellent

Keir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here in the past. All around the Aloft Tulum is a great value hotel for the $. Great rooms, great pool(s),great staff, and very clean. Also convenient location for short cab ride to Ruins, Downtown, Beach. For the budget traveler you can’t go wrong, and will be pleasantly surprised how nice the property is 😉👍 Myself, I look forward to future stays at the Aloft Tulum 😎
Stayed 1 night in Jul 2024

10/10 Excellent

Drakea R.

Liked: Cleanliness, staff & service
The convenience of on the spot care and night life.
Stayed 3 nights in Jul 2024

10/10 Excellent

travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience staying at Aloft Tulum. The staff were very nice and friendly. Never felt unsafe at all. Breakfast and dinner were delicious. Didn't get a chance to enjoy the pool because it rained when I went. Kinda close to central Tulum. 5 min away driving wise.
Stayed 5 nights in Jun 2024

10/10 Excellent

Luis, Grapevine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Rodrieck

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Rob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable. Close by car to beach & ruins. Pool at rooftop.
Stayed 1 night in Jul 2024

10/10 Excellent

Jasmyne

Stayed 2 nights in Jul 2024

10/10 Excellent

Sugey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was awesome
No complaints everything was good
Stayed 2 nights in Jun 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a very pleasant stay here. Location was great and everything was clean. My only complaint was that I was charged $12 for a room free, not sure why. I did not drink the water bottles in the room….
Stayed 1 night in Jun 2024

8/10 Good

Antoinette

Liked: Staff & service, amenities, property conditions & facilities
I didn’t get any credit or drinks that were advertised upon arrival, but it was a very convenient hotel at a very affordable price for my short stay. View was mid, but it was a comfy little hotel, nothing fancy.
Stayed 2 nights in May 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great services....
Great job...clean place.. friendly..stuff...all the people from the lobby they are great .....I come back again...great service... Gracias....
Stayed 2 nights in May 2024

8/10 Good

Eddie

Stayed 2 nights in May 2024

10/10 Excellent

Tamarah

Stayed 2 nights in May 2024

8/10 Good

niki, Fife

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard, Marysville

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very well operated Hotel. Easy access to all Tulum has to offer without the inconvenience of the beach road Hotels. I have stayed in most of the 4 to 5 star Hotels in Tulum over the past 20 years and prefer the Aloft. Its a very friendly Hotel that you can really enjoy with all the restaurants and shops within walking distance. I will be returning to Tulum again shortly and will again stay at the Aloft .
Stayed 7 nights in Apr 2024