Occidental hotels in Bávaro, Punta Cana

"Great vacations"

"Love ❤️ "

"Yenny was so very helpful. The entire staff we interacted with was amazing. "

"Good place "

"Excellent"

"Have always enjoyed Melia at this location. This was our 8th trip, since 2010. There have been many upgrades and renovations over the years and the property continues to be second to none. The food is also very good. Over the past 15 years we have also noted certain things slipping. Although there are several well trained and experienced staff still around, it has been noted that there are many new ones that do not seem to have the right skill set. We enjoy eating at The Riviera (originally Gabi’s), however tables seem to not be managed well, even with reservations, we were kept waiting some nights, for over half an hour. Food was always good and service was as well, for the most part. Despite calling the front Level and then visiting them in person, we did not receive any drinking water for the room for an entire night. The in-room jacuzzi jets were not functional, nor was the TV. Not a big deal, as we were not there to watch TV, but still a sign of things not being attended to. Most days we did not get enough bath towels or any face cloths. One of the things we really liked about Melia over the years was the attention placed on detail. It was consistently well maintained and kept up. This didn’t seem to be the case this round. New Years Eve celebrations were always quite well done in years passed. The cut backs this year were evident. Overall, we still would go back, but I hope the place does not continue on this decline, otherwise the large cost per person"

"Great staff super hospitality and engagement. Tip them well they work hard to ensure guest have a great vacation. Always friendly. "

"PROPERTY WAS ALWAYS CLEAN GOOD AND HEALTHY FOOD THE PERSONAL OF THE PROPERTY VERY NICE WITH PEOPLE"

" Amazing amazing people definitely going back"