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Beach Palace - All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near La Isla Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Beach Palace - All Inclusive

Waterslide
Superior Deluxe Lagoon View - Kids & Teens Free
View from room
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
The price is €446
includes taxes & fees
23 Dec - 24 Dec

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Premium bedding, down duvets, free minibar, in-room safe

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

Superior Deluxe Lagoon View - Kids & Teens Free

Superior Deluxe Lagoon View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 39.7 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 82 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Premium bedding, down duvets, free minibar, in-room safe

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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includes taxes & fees
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About the area

Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 7 min walk
  • Cancun Interactive Aquarium - 10 min walk
  • Forum Beach - 3 min drive
  • Cancun Convention Center - 3 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Duna Pool Bar - ‬11 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Azulinda Cafe & Bar - ‬5 min walk

About this property

Beach Palace - All Inclusive

Upscale all-inclusive property near La Isla Shopping Mall
You can look forward to free full breakfast, 2 poolside bars and a rooftop terrace at Beach Palace - All Inclusive. With a white sand beach, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to a body treatment, a massage or a facial at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes and yoga classes are offered at the gym; Beach Palace - All Inclusive also has shopping on-site, a coffee shop/cafe and a playground. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and an arcade/games room.
Additional perks include:
  • 3 outdoor pools and a children's pool, with a waterslide and sunloungers
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a banquet hall
  • A gift shop, beach towels and concierge services
  • Guest reviews say great things the family-friendly amenities, dining options and beach locale
Room features
All 287 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and free stocked minibars. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Free extra beds and travel cots
  • Hypo-allergenic bedding and down duvets
  • Jetted bath, free toiletries and hairdryers
  • Smart TVs with premium channels
  • Balconies or patios, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bocelli
  • Smokehouse
  • Tavola
  • Tequila
  • Wok / Agra

Things to do

  • 3 outdoor pools
  • 3 spa tubs
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in stairways (100 centimetre high)
  • Lift (89 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (return)
  • Airport shuttle fee per child: USD 26 (return), (up to 17 years old)
  • Laundry fee: USD 315 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a passport at check-in for travelers who are not citizens of Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

Does Beach Palace - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Beach Palace - All Inclusive?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Beach Palace - All Inclusive on 23 Dec 2024 start from €446.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Beach Palace - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beach Palace - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Beach Palace - All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Beach Palace - All Inclusive?

Checkout is at noon.

Does Beach Palace - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Beach Palace - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include dance classes.

Where is Beach Palace - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Cinemex La Isla Cancun and Tequila Museum are also within 10 minutes.

Beach Palace - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 613 out of 1120 reviews" "
Rating 8 - Good. 282 out of 1120 reviews" "
Rating 6 - Okay. 122 out of 1120 reviews" "
Rating 4 - Poor. 59 out of 1120 reviews" "
Rating 2 - Terrible. 44 out of 1120 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marcial

Stayed 7 nights in Nov 2024

8/10 Good

Leeban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except the food: Food is just average.
Stayed 5 nights in Nov 2024

6/10 Okay

Julieth

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice, and the staff were friendly. The location had great restaurants, and it’s definitely a good place for families, especially those with kids. However, we had some issues that impacted our overall experience. We were offered an upgrade to a suite, with the assurance that if we didn’t like it, we could switch back to our regular room. We accepted the upgrade, but unfortunately, the air conditioning in one of the rooms wasn’t working throughout the night. We reported the issue and were moved to another suite, but the same problem occurred. After two days of dealing with these air conditioning issues, we decided not to continue staying there, especially since we were paying a premium for a room that wasn’t functioning properly. When we communicated this to the office, they didn’t allow us to downgrade back to our original room. They apologized for the inconvenience and offered us spa credits, but they also asked us not to leave a bad review, which felt inappropriate. Another issue was the time we spent on an offer they presented upon arrival. We were invited to a meeting to hear about vacation packages, promising bonuses and a visit to another hotel. We agreed to attend, but it ended up taking around five hours, which we regretted afterward. Despite these frustrations, the experience was good overall. Just be cautious about the extra offers and be aware that not all rooms may be up to standard

10/10 Excellent

Aken

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Sreedhar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach front access was good
Stayed 6 nights in Nov 2024

2/10 Terrible

Mohammad

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Siraj

Stayed 7 nights in Aug 2024

6/10 Okay

Eun Kyu, Flower Mound

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Smog House staff was unfriendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location an services
Stayed 4 nights in Nov 2024

8/10 Good

Yamila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Installation need repair , but the rest we really enjoyed our stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

AJIT

Travelled with family
Liked: Cleanliness, staff & service, amenities
Conveniently located to walk to nearby shopping areas
Stayed 6 nights in Nov 2024

10/10 Excellent

Belen

Liked: Cleanliness
Stayed 3 nights in Nov 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Place needs a major makeover!! Rooms look like your in the 90s
Stayed 5 nights in Nov 2024

4/10 Poor

Ashish

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

Xiones

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees do an amazing job, they are very attentive.
Stayed 5 nights in Nov 2024

8/10 Good

Fernando

Stayed 2 nights in Oct 2024

8/10 Good

Katherine

Liked: Staff & service
Disliked: Property conditions & facilities
Good location. Beach is nice. Friendly staff. Property needs major renovation.
Stayed 8 nights in Oct 2024

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience with everything about the hotel and the staff
Stayed 3 nights in Oct 2024

4/10 Poor

Ismael B

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommending, bad customer service, not clean areas, mold in side the room
Stayed 4 nights in Aug 2024

8/10 Good

Melissa

Liked: Staff & service, amenities
m
Stayed 5 nights in Oct 2024

8/10 Good

Susana

Stayed 3 nights in Oct 2024

10/10 Excellent

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great experience. Been to this property multiple times and the staff is Great! The restaurants have a great menu This time a shout out to Daniel and staff at MOMO restaurant. It was great and the family option menu was delicious
Stayed 3 nights in Oct 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, amenities
Service was either good or not. Food was great everywhere but the pool and Travola. The Sweet and Coffee bar had the best and kindest servers. The liquor was bottom shelf. If you wanted average liquor or top shelf it cost more. More for average??? The credits were very misleading. Everyone said go to public relations. I did and PR lady was rude and did not want to explain. Therefore we didn't use them.
Stayed 4 nights in Oct 2024