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Melia Casa Maya Cancun All Inclusive

3.5 star property
Ocean-view property with a poolside bar, near Langosta Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Casa Maya Cancun All Inclusive

Water park
2 outdoor pools, pool umbrellas, pool loungers
Reception
Grand Suite | Living area
Down duvets, minibar, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is €273
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for The Level, Suite, Ocean View

Down duvets, minibar, iron/ironing board, free cots/infant beds

The Level, Suite, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Separate bedroom
Sofa bed
Down duvet
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Suite

Down duvets, minibar, iron/ironing board, free cots/infant beds

Grand Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Down duvet
2 bedrooms
Hairdryer
  • 104 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Single Beds

View all photos for The Level, Room, Ocean View

Down duvets, minibar, iron/ironing board, free cots/infant beds

The Level, Room, Ocean View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Down duvet
Hairdryer
Bathrobes
Coffee/tea maker
Minibar
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Melia Room, Room, Ocean View

Down duvets, minibar, iron/ironing board, free cots/infant beds

Melia Room, Room, Ocean View

Highlights

Air conditioning
Free cots/infant beds
HDTV
Down duvet
Hairdryer
Bathrobes
Coffee/tea maker
Minibar
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Room (The Level, Swim Up)

Room (The Level, Swim Up)

Room (The Level, Swim Up)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Down duvet
Hairdryer
Bathrobes
Coffee/tea maker
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View

Suite, Ocean View

Suite, Ocean View

Highlights

Balcony
Air conditioning
Free cots/infant beds
HDTV
Down duvet
Separate bedroom
Hairdryer
Bathrobes
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (The Level, Swim Up)

Down duvets, minibar, iron/ironing board, free cots/infant beds

Suite (The Level, Swim Up)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Down duvet
Separate bedroom
Hairdryer
Bathrobes
  • 81 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Blvd. Kukukcan KM 5.5, Cancun, QROO, 77500

What's nearby

  • Langosta Beach - 3 min walk - 0.3 km
  • Tortuga Beach - 15 min walk - 1.3 km
  • Cancun Convention Center - 6 min drive - 5.2 km
  • La Isla Shopping Mall - 10 min drive - 7.9 km
  • Ultramar Ferry Puerto Juárez - 11 min drive - 8.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 33 min drive

Restaurants

  • ‪Breakfast - ‬7 min walk
  • Venecia
  • Las Olas
  • ‪RIU Caribe Pizzeria - ‬7 min walk
  • Swim-up Bar

About this property

Melia Casa Maya Cancun All Inclusive

Family-friendly property near Langosta Beach
Located close to Cancun Convention Center and La Isla Shopping Mall, Melia Casa Maya Cancun All Inclusive provides free water park access, an airport shuttle and a poolside bar. With a white sand beach, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature local cuisine and more. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • A local area shuttle, a porter/bellboy and concierge services
  • A TV in reception, smoke-free property and beach towels
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 260 rooms have comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as free WiFi and minibars. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Showers, free toiletries and hairdryers
  • 32-inch HDTVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cape Nao
  • Casa Nostra
  • Lobby Bar Boreal
  • Lounge The Level Bar
  • Merkado

Family friendly

  • 2 outdoor pools
  • Babysitting
  • Children's games
  • Children's pool
  • Free cot
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (180 centimetre wide door)
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 8 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Property is also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

Does Melia Casa Maya Cancun All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Melia Casa Maya Cancun All Inclusive?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Melia Casa Maya Cancun All Inclusive on 16 Dec 2024 start from €269.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Casa Maya Cancun All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Casa Maya Cancun All Inclusive?

Self-parking is free at this property.

What time is check-in at Melia Casa Maya Cancun All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Melia Casa Maya Cancun All Inclusive?

Checkout is at noon. Late checkout is available for a fee.

Where is Melia Casa Maya Cancun All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the entertainment district and within 3 mi (5 km) of Langosta Beach and Cancun Convention Center. La Isla Shopping Mall and Ultramar Ferry Puerto Juárez are also within 6 mi (10 km).

Melia Casa Maya Cancun All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 520 out of 1051 reviews" "
Rating 8 - Good. 268 out of 1051 reviews" "
Rating 6 - Okay. 138 out of 1051 reviews" "
Rating 4 - Poor. 58 out of 1051 reviews" "
Rating 2 - Terrible. 67 out of 1051 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tabatha

10/10 Excellent

velky

Stayed 3 nights in Sep 2023

2/10 Terrible

Mari J.

Stayed 3 nights in Oct 2023

8/10 Good

Vanta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean but the beach was a little bit dirty
Stayed 6 nights in Oct 2023

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed for three days 2 nights. Attention was excellent. Very safe and quiet. Only bad thing was the tv control had no batteries. Food was great. V
Stayed 3 nights in Oct 2023

10/10 Excellent

Priscilla

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

IRMA

Travelled with group
Liked: Cleanliness, room comfort
Love the spaces and overall.
Stayed 3 nights in Oct 2023

6/10 Okay

Tara

Liked: Cleanliness
Simple hotel to stay in if you're doing more exploring and touring. It's comfortable just to rest. Remember in Cancun everything is a tip!
Stayed 5 nights in Oct 2023

6/10 Okay

Edgar

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The furniture and kitchen staff is too old
Stayed 9 nights in Oct 2023

8/10 Good

Elsa

Stayed 8 nights in Oct 2023

10/10 Excellent

james

Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Sergio, Richmond

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything is very clean, the room is good, very big but the building is old and they had construction on my side and the three days it was a lot of noise but the worst was the first one, they didn't let me sleep until 2:00am
Stayed 3 nights in Oct 2023

10/10 Excellent

adam przemyslaw

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Sep 2023

10/10 Excellent

Pavandeep

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great beach and pool! Good spot in cancun
Stayed 1 night in Oct 2023

6/10 Okay

Hope

Disliked: Cleanliness
the rooms are very dated. it was rust all around the top part of my tub and at the base. I could have thrown up. This was my bday trip and I asked for an upgrade upon arrivng. I didnt even complain I just stuck it out bcus if that was an upgrade, I assume they had none better. That room was a suite instead of a regular room he told me. Aside from that, great customer service, directly on the beach, beach chairs etc. onsite restaurant was okay.
Stayed 3 nights in Aug 2023

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness
Great view
Stayed 4 nights in Oct 2023

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and l99k3d after us birh very well..clean,large suite,nice decor,very happy with our stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

Laura Alicia

Stayed 5 nights in Oct 2023

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is at the top of the line in friendliness and being professional's. The entertainment staff is superb Juan and Alejandro are the best in their field. We have been there 2 years in a row and will keep coming back. We were a family of 9 this trip and hope to bring more every trip. Thank you and all your staff for being a super group
Stayed 8 nights in Oct 2023

4/10 Poor

Lucia

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The property needs a lot of care. The service by the beach and pool was great. At 9 am personnel knocked at our door just to say good morning and by 10:30 there was no water in the room.
Stayed 1 night in Oct 2023

8/10 Good

Damaris

Travelled with family and small children
Liked: Cleanliness, amenities
The hotel is adequate, does appear a little outdated. However, it has a great beach and the location is convenient since you can walk to the bus stop and take the bus to city center. The buffet is actually pretty good, I paid full price but if I had to do it again, I would book to include the breakfast and maybe inquire on any buffet package specials because it could get pricey doing buffet for all meals. They do have a convenience store in the hotel with kitchen basics to cook own food as well. Overall, enjoyed our stay, service at the restaurant was good.
Stayed 3 nights in Sep 2023

10/10 Excellent

Willy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Reiciel

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Sep 2023

10/10 Excellent

Connie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2023