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InterContinental Presidente Cancun Resort by IHG

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

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Photo gallery for InterContinental Presidente Cancun Resort by IHG

Property amenity
Sun deck
Body treatments, massages on the beach, body wraps, body scrubs, facials
Restaurant
Signature Suite, 1 King Bed | Terrace/patio
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
The current price is €243
includes taxes & fees
7 Aug - 8 Aug

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  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Signature Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 154 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Intercontinental)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Suite (Intercontinental)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 60 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Lagoon View

1 bedroom, premium bedding, down duvets, minibar

Classic Room, 1 King Bed, Lagoon View

8.0 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Classic Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(38 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Lagoon View

1 bedroom, premium bedding, down duvets, minibar

Classic Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

View from room

Classic Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Accessible, Club lounge access (Lagoon View)

View from room

Club Room, 1 King Bed, Accessible, Club lounge access (Lagoon View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Non Smoking, Ocean View

Club Suite, 2 Queen Beds, Non Smoking, Ocean View

Club Suite, 2 Queen Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Accessible, Non Smoking (Club Lounge Access, Lagoon View)

Club Room, 2 Queen Beds, Accessible, Non Smoking (Club Lounge Access, Lagoon View)

Club Room, 2 Queen Beds, Accessible, Non Smoking (Club Lounge Access, Lagoon View)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Queen Beds, Non Smoking, Ocean View

8.2 out of 10
Very good
(35 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 60 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

1 bedroom, premium bedding, down duvets, minibar

Presidential Suite, 1 King Bed (Coral)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 200 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed, Terrace, Lagoon View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

1 bedroom, premium bedding, down duvets, minibar

Club Room, 2 Queen Beds, Non Smoking, Ocean View (Terrace)

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed (Caribbean)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

1 bedroom, premium bedding, down duvets, minibar

Club Room, 1 King Bed, Terrace, Ocean View

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Ocean View

Room amenity

Club Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Cancun Convention Center - 11 min walk - 1.0 km
  • Gaviota Azul Beach - 17 min walk - 1.5 km
  • Tortuga Beach - 2 min drive - 2.1 km
  • Langosta Beach - 3 min drive - 3.1 km
  • La Isla Shopping Mall - 7 min drive - 4.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 30 min drive

Restaurants

  • ‪Club InterContinental - ‬1 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Lounge 24 - ‬8 min walk
  • ‪Lobby Bar - ‬8 min walk
  • ‪Los de Pescado - ‬4 min walk

About this property

InterContinental Presidente Cancun Resort by IHG

Luxury eco-certified resort near Cancun Convention Center
Located close to Tortuga Beach and La Isla Shopping Mall, InterContinental Presidente Cancun Resort by IHG provides a beach bar, a terrace and a shopping centre on-site. With a white sand beach, beachfront dining and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a massage, a body scrub or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature ocean views and more. Enjoy the 24-hour gym, as well as activities such as ecotours. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools with cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a beach club on-site
  • A lift, a 24-hour front desk and concierge services
  • Guest reviews speak highly of the breakfast, beach locale and pool
Room features
All 300 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Childcare services, free infant beds and free extra beds
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with free toiletries and hairdryers
  • 42-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 9 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.25 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

Frequently asked questions

Does InterContinental Presidente Cancun Resort by IHG have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at InterContinental Presidente Cancun Resort by IHG?

As of 14 Jul 2025, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cancun Resort by IHG on 7 Aug 2025 start from €228.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Presidente Cancun Resort by IHG pet-friendly?

Yes, this resort allows cats and dogs (limit 2 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at InterContinental Presidente Cancun Resort by IHG?

Self-parking is free at this property.

What time is check-in at InterContinental Presidente Cancun Resort by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at InterContinental Presidente Cancun Resort by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is InterContinental Presidente Cancun Resort by IHG located?

Located in Zona Hotelera, this beachfront resort is in the entertainment district and within 1 mi (2 km) of Cancun Convention Center and Tortuga Beach. Langosta Beach and La Isla Shopping Mall are also within 3 mi (5 km).

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InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 850 out of 1290 reviews
Rating 8 - Good. 267 out of 1290 reviews
Rating 6 - Okay. 79 out of 1290 reviews
Rating 4 - Poor. 44 out of 1290 reviews
Rating 2 - Terrible. 50 out of 1290 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10

Great hotel for families
Stayed 6 nights in Jun 2025

8/10

Very good hotel amazing breakfast buffet very nice
Stayed 2 nights in Jul 2025

10/10

Good service and very nice property... to spend a nice vacation with your family.
Stayed 4 nights in Jun 2025

10/10

Urbano café best food and excellent service
Stayed 4 nights in Jul 2025

10/10

Great location, beautiful beach and very friendly staff. We really enjoyed our staying 😊
Stayed 3 nights in Jun 2025

10/10

The hotel was very clean and so beautiful. The staff was super friendly and always willing to help. Amazing pool area!
Stayed 6 nights in Jun 2025

10/10

We (family and friends) always have a wonderful stay every time we visit.
Stayed 7 nights in Jun 2025

10/10

Friendly people , clean , good customer service The pools and all faculty excel te we back again
Stayed 4 nights in Jul 2025

10/10

Beautiful and quiet
Stayed 3 nights in May 2025

10/10

Our stay at the Presidente InterContinental Hotel was absolutely amazing! The staff was warm and welcoming, the rooms were clean and comfortable, and the beach was stunning. The location is peaceful and relaxing. We truly enjoyed every moment and would definitely come back again. Highly recommended!
Stayed 4 nights in Jun 2025

10/10

really enjoyed myself had a great
Stayed 5 nights in Jun 2025

10/10

Excellent
Stayed 5 nights in Jul 2025

10/10

This is a great property! The staff are so friendly, best beach in Cancun, the food is excellent, and the overall location allows for easy bus, taxi, and walking to some great areas! Been going to this hotel for 35 years...twice a year!
Stayed 11 nights in Jun 2025

10/10

Had a wonderful experience at the hotel! Will definitely return again in the future!
Stayed 8 nights in May 2025

10/10

Excellet service, staff are helpful
Stayed 5 nights in Jun 2025

10/10

Great staff and friendly service. The beach was super clean and overall a great experience with modern rooms.
Stayed 1 night in May 2025

10/10

Great resort.
Stayed 1 night in Apr 2025

10/10

Very enjoyable stay.
Stayed 4 nights in Mar 2025

10/10

Everyone at the hotel was very friendly and helpful. Great service and perfect area to stay in Cancun.
Stayed 4 nights in May 2025

10/10

Good hotel, very clean and well maintained, pleasant staff, hotel rooms are good though need a little TLC.
Stayed 8 nights in May 2025

8/10

Waiters are Le Cap are great. Pools are nice. Make sure you get the right room location because near the street is loud!
Stayed 4 nights in Jun 2025

10/10

We enjoyed this place
Stayed 4 nights in Apr 2025

10/10

Amazing stay, excellent service!! Rooms are cleaned and modern. Food is good!
Our view
Stayed 2 nights in May 2025

10/10

Great location and beach.
Stayed 8 nights in Mar 2025

8/10

The service was great. Every person was friendly, helpful and kind. The daily breakfast was great and we enjoyed the happy hour. We were out on excursions during most of our stay so the all inclusive was not something we needed.
Stayed 8 nights in Jun 2025