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Occidental Tucancún All Inclusive

3.5 star property
On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall

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Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Lobby
Indoor wedding
On the beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Housekeeping
  • Pool
  • Breakfast included
The current price is €243
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Hairdryer
Private bathroom
Free bottled water
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Free minibar items
LCD TV
Separate bedroom
  • 80.3 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Free minibar items
LCD TV
Bathrobes
  • 128.8 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, Sea View (Level)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Bathrobes
Hairdryer
Private bathroom
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

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7.8 out of 10, Good, 2,371 reviews
The price is €516
includes taxes & fees
28 Feb - 1 Mar
Occidental Costa Cancún All Inclusive
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About the area

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500

What's nearby

  • Luxury Avenue Shopping Mall - 3 min walk
  • Marlin Beach - 5 min walk
  • La Isla Shopping Mall - 14 min walk
  • Aquaworld - 3 min drive
  • Delfines Beach - 7 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬8 min walk
  • ‪Ilios Restaurant - ‬9 min walk
  • ‪mb Restaurant - ‬10 min walk
  • ‪Taboo Cancun - ‬2 min drive

About this property

Occidental Tucancún All Inclusive

All-inclusive eco-certified property near Luxury Avenue Shopping Mall
Located close to Marlin Beach and La Isla Shopping Mall, Occidental Tucancún All Inclusive provides a free breakfast buffet, 3 poolside bars and a swim-up bar. With a white sand beach, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, thalassotherapy and aromatherapy at zenserenz, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Mexican cuisine and more. Enjoy the health club, as well as activities, such as volleyball and basketball. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • An outdoor tennis court, supervised childcare (surcharge) and beach towels
  • 1 meeting room, ATM/banking services and a porter/bellboy
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 339 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks such as free stocked minibars and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Childcare services, free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and phones

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mirador
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Occidental Tucancún All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Occidental Tucancún All Inclusive?

As of 17 Feb 2025, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on 9 Mar 2025 start from €239.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental Tucancún All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental Tucancún All Inclusive?

Self-parking is free at this property.

What time is check-in at Occidental Tucancún All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental Tucancún All Inclusive?

Checkout is at 11 AM.

Are there all-inclusive benefits at Occidental Tucancún All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions).

Where is Occidental Tucancún All Inclusive located?

Located in Zona Hotelera, this beachfront property is in the entertainment district and within a 5-minute walk of Luxury Avenue Shopping Mall and Marlin Beach. La Isla Shopping Mall and Aquaworld are also within 2 mi (3 km).

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 500 out of 1355 reviews
Rating 8 - Good. 356 out of 1355 reviews
Rating 6 - Okay. 257 out of 1355 reviews
Rating 4 - Poor. 112 out of 1355 reviews
Rating 2 - Terrible. 130 out of 1355 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Evelyn

Travelled with group
Outside pools and beach access were great! Rooms need to be renovated and food was just ok.
Stayed 9 nights in Feb 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Samer

Liked: Cleanliness, amenities, property conditions & facilities
Best service best drink best food best beach, we really enjoyed our stay for 4 nights. I really recommend for everyone 😻 Sam
Stayed 4 nights in Feb 2025

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at this property about 5 times. It's great for the price, however it is starting to show it's age especially in the rooms.
Stayed 5 nights in Feb 2025

2/10 Terrible

Jakob Esidoro

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst resort I have ever stayed in. I have stayed in many all inclusive and non all inclusive resorts and hotels around the world, this “all inclusive” is essentially a glorified hotel. There is next to no entertainment at the pools, beach or in the hotel. That is the least of the worries when it comes to this hotel though, I only stayed here for 7 days and got food poisoning twice. Every person we met there was shocked at how terrible the food was. I had to buy medicines from the pharmacy in the hotel as I had very bad food poisoning and the pharmacist warned me to eat outside of the resort and pay for food on the strip to avoid getting food poisoning again as it was an ongoing issue at the hotel. Pretty sad to have to go spend additional money on food (which is not cheap in the tourist strip of Cancun) when you have already paid for an all inclusive. The resort was pretty empty, surprising since it was the busy season for Cancun but we realized why very shortly after arriving. The one bartender per bar could not even handle the 10-15 people in the resort so thank god it wasn’t any busier. The pools are only heated by sunlight, no hot tubs or any source of heated water, we had 7 days of 20-25 degrees Celsius but mostly cloudy so the pools were absolutely freezing probably around 3-6 degrees Celsius. The only positive to this resort is that the washrooms were clean and decently maintained. Spend a little more money and go anywhere else on the strip.
Stayed 7 nights in Jan 2025

8/10 Good

Lakesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice and clean with great access to the beach. The buffet options could be better.
Stayed 2 nights in Jan 2025

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cold and windy week in Cancun, so unfortunately we didn’t use the pools as much as we wanted
Stayed 7 nights in Jan 2025

6/10 Okay

Praday

Travelled with partner
Positives: - very nice location, well maintained beach - always had hot water from the shower anytime of day, and water pressure was good Negatives - rooms are outdated and need total modernization - limited food options at the buffet for vegetarians, chefs are not always helpful at providing alternatives - sometimes only one person serving at the main bar, so long waiting times for drinks - the three other restaurants that require reservation in the morning are not worth going to, only a couple of choices for vegetarians and the food was poor - noisy Aircon unit in the room, and coffee maker didn't work either. Overall rating, 3 out of 5. Ok to stay at for perhaps 5 nights or less, wouldn't recommend anymore time than this because even meat eaters would get bored with the food on offer. If you can afford to spend more then go to an all inclusive with a wider variety of restaurants and more bars.
Stayed 9 nights in Jan 2025

10/10 Excellent

Andrés Eduardo Ramírez, San José

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y alegre. Simpre estuvieron atentos a cualquier solicitud. La comida y bebidas me parecieron excelentes. Sin duda volvere a visitarlos.
Stayed 4 nights in Jan 2025

4/10 Poor

Rajashekar

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is a dump. Very old, very small rooms and horrible food. The cleaning staff never cleaned the rooms until i complained. And the cleaning lady was extremely rude. It is an all inclusive resort with three restaurants where you can never get a reservation at the restaurant unless you wake up at 7:30 and ohysically go to the concierge to make a reservation. The bartenders are nice but the property is a complete dump. And the cleaning lady was extremely rude. My entire experience at this place was abysmal. Dont go to this property ever.
Stayed 4 nights in Jan 2025

6/10 Okay

Bijli

Travelled with group
Liked: Staff & service
Long check in lines, no welcomein staff to direct non spanish speaking people. People cutting lines. Front desk staff impolite and uncaring. Rooms were adequate, but bathrooms need help big time. Dinning staff very friendly and courteous. Bartenders very busy and cannot attend you.
Stayed 2 nights in Jan 2025

8/10 Good

N

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Tasha

Stayed 4 nights in Nov 2024

10/10 Excellent

EMIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy the vacation
Stayed 4 nights in Dec 2024

8/10 Good

jonathan

Liked: Cleanliness, staff & service
The property was decent
Stayed 3 nights in Jan 2025

8/10 Good

Amanda, Auburn

Travelled with family
Liked: Cleanliness, staff & service
The staff was wonderful! Super responsive, kind and helpful. I had a massage at the spa and that was incredible!!! The room was dated looking especially the shower. It wasn’t very well laid out for more than two people(we had 2 double beds). The room felt big enough with wasted space. And literally nowhere to hang and dry bathing suits! Our patio slider didn’t locked but that issue was resolved within the hour! It’s an all inclusive- the food was fine. Not good not bad. Over 4 days we had two really good dinners and a great breakfast but the rest was just fine. The little dessert cakes are awful. Our waiter learned our drinks and we had many non alcoholic pina coladas which were delicious! The nightly entertainment was entertaining but wouldn’t say great. I’d say here again!
Stayed 4 nights in Jan 2025

8/10 Good

Derya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all pleasant stay. Wish they had more food options. 24 hrs snacks big disappointment as the options there would go fast and they took very long to replenish
Stayed 3 nights in Jan 2025

2/10 Terrible

Aidan

Stayed 2 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Claudia Cristina Oliveira

Travelled with partner
Liked: Staff & service, amenities
Positive: The hotel areas are nice and the beach is very beautiful. Big pools and nice pool area with separate areas for smoking and non-smoking people. The room was big and comfortable. The employees are very kind and helpful. Negative: The food at the buffet was really bad and there weren’t that many options. The food variety is very poor at the Mirador buffet. The 24 hrs snack area is very small and had limited options and poor presentation. Very little food considering the size of the resort, definetely not enough food for everyone. They did not replace the food and when we asked if they were going to bring out more food, the lady said "no" and ignored us. Very disappointing!
Stayed 7 nights in Jan 2025

10/10 Excellent

Gena Marie, Cascade Locks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Lots of meal options. Snack area was small. Hard to access if anyone else was there. Most of the time it was empty because a few people would take platefulls and was not replenished fast enough. Snack area is a great concept just needs to be a bit bigger. Really enjoyed our stay. Will stay again in future.
Stayed 5 nights in Dec 2024

6/10 Okay

Frank

Liked: Cleanliness
This property was average with plenty of potential! The shows were very good and the beach was fantastic. But the food variety was poor and only one buffet area. They need more chairs as opposed to loungers in all the pool areas. Need more bar tenders in lobby area!
Stayed 7 nights in Jan 2025

4/10 Poor

Andrea

Travelled with group
Disliked: Staff & service, property conditions & facilities
The service at the bars was VERY slow. At points when the bar was "open" no one was serving/working behind the bar. There is NO 24 hr snack bar. When we asked if they were bringing out more - the response was "no". Cleaning staff came to clean the room at 5pm while we were getting ready for dinner. Very unfortunate; however we made the best out of the situation!
Stayed 3 nights in Jan 2025

2/10 Terrible

Nancy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE! Do NOT Stay here! My room had roaches, was dirty, the hot water was inverted, the food was either watery or cold or simply too tough to eat. Do not waste your money here unless you want to be treated awfully and cry for half your stay. If you know Spanish don’t speak it here unless you want to be treated like one of their employees and get told you can figure it out yourself. 2 thumbs down, I will never waste my money on a Barceló group anything ever again.
Stayed 4 nights in Jan 2025

4/10 Poor

Pamela

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I’ve been to this hotel 3 times in the past 10 years and it feels like each time it got worse. The food was very limited and they typically would run out during the food service, and just recycle foods that had made for lunch or breakfast. The staff was kind but it felt like they were short staffed.
Stayed 7 nights in Jan 2025