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Solymar Hotel - All Inclusive

3.0 star property
Find your tropical bliss on a private beach or by the outdoor pool. Enjoy shopping, tennis courts, and fun under the sun.

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Photo gallery for Solymar Hotel - All Inclusive

Sun deck
Private beach, white sand, sun-loungers, beach umbrellas
Standard Room (No internet access in room) | View from room
Standard Room (No internet access in room)
Interior detail

Reviews

5.4 out of 10

Popular amenities

  • On private beach
  • Bar
  • All-inclusive
  • Pool
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
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View all photos for Standard Room (No internet access in room)

Standard Room (No internet access in room)

Standard Room (No internet access in room)

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout curtains
Private bathroom
Daily housekeeping
In-room safe
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Map
Boulevard Kukulcan Km 18.7, Cancun, QROO, 77500

What's nearby

  • El Rey Ruins - 10 min walk
  • Iberostar Cancun Golf Course - 10 min walk
  • Delfines Beach - 13 min walk
  • Maya Museum of Cancun - 4 min drive
  • Ventura Park Cancun - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 14 min drive

Restaurants

  • ‪Zai - ‬6 min walk
  • ‪Sun Palace - ‬11 min walk
  • ‪Km 19.5 - ‬17 min walk
  • ‪Bogavante Restaurant - ‬5 min walk
  • ‪Navios - ‬16 min walk

About this property

Solymar Hotel - All Inclusive

All-inclusive family-friendly hotel near Iberostar Cancun Golf Course
Located close to El Rey Ruins Trailhead and Delfines Beach, Solymar Hotel - All Inclusive provides free water park access, a beach bar and a poolside bar. With amenities such as a private beach and sunloungers, this hotel is the perfect place to soak up the sun. Be sure to enjoy a meal at Restaurante "La isla", the on-site restaurant. Guests can also expect to find a terrace, shopping on-site and a garden.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with free cabanas
  • Free self-parking
  • Tennis courts, beach towels and tour/ticket information
  • A gift shop, smoke-free property and luggage storage
Room features
All 75 individually furnished rooms offer comforts such as air conditioning, as well as amenities such as safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Land activities

Tennis
Volleyball

Languages

English, Spanish

Property amenities

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante "La isla"

Things to do

  • Children's pool
  • Free water park
  • Outdoor pool
  • Playground
  • Shopping
  • Tennis
  • TV in common areas
  • Volleyball

Family friendly

  • Children's pool
  • Free water park access
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards

We should mention

This property does not have any lifts
Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Solymar
Hotel Solymar Cancun
Solymar
Solymar Cancun
Solymar Hotel
Hotel Solymar Beach Resort Cancun
Hotel Solymar Beach Resort
Solymar Beach Cancun
Solymar Beach
Solymar Resort
Solymar Cancun Beach
Solymar Beach Resort
Solymar Beach Hotel Cancun
Solymar Cancun
Solymar Beach And Resort
Solymar Cancun Beach Resort
Solymar All Inclusive Cancun
Solymar Hotel - All Inclusive Hotel
Solymar Hotel - All Inclusive Cancun
Solymar Hotel - All Inclusive Hotel Cancun

Frequently asked questions

Does Solymar Hotel - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM to 8 PM.

Is Solymar Hotel - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Solymar Hotel - All Inclusive?

Self-parking is free at this property.

What time is check-in at Solymar Hotel - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Solymar Hotel - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Solymar Hotel - All Inclusive?

Yes, the property is all-inclusive. Activities include tennis, volleyball and more.

Where is Solymar Hotel - All Inclusive located?

Nestled on the beach, this Zona Hotelera hotel is within a 15-minute walk of Iberostar Cancun Golf Course, El Rey Ruins Trailhead and Delfines Beach. Maya Museum of Cancun and Ballenas Beach are also within 3 mi (5 km).

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Solymar Hotel - All Inclusive Reviews

Reviews

5.4
Rating 10 - Excellent. 75 out of 601 reviews
Rating 8 - Good. 100 out of 601 reviews
Rating 6 - Okay. 148 out of 601 reviews
Rating 4 - Poor. 120 out of 601 reviews
Rating 2 - Terrible. 158 out of 601 reviews

6.2/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Liked: Property conditions & facilities
I likenthe beach and the food. I dont like the facility conditions
Stayed 5 nights in Jan 2025

8/10 Good

Tammy

Staff was fantastic! Went above and beyond to make our stay comfortable
Stayed 6 nights in Sep 2024

2/10 Terrible

Jefferson Pizoni

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything in that hotel is bad, it's crap, nothing good. Everything is old, everything is falling apart, people treat you badly, it's all. Including the fact that they want to charge you even for the water to drink that we charge.
Stayed 7 nights in Dec 2024

4/10 Poor

Rafiah

Liked: Cleanliness, staff & service
There needs to be more staff at this place. Also, the hotel amenities are not called out appropriately upon arrival. This place has potential it needs more customer support services along with clear instructions other than a 1 paver that doesn’t have everything called out about service. The two guys that are always there( Javier and the receptionist at night are great).
Stayed 3 nights in Dec 2024

2/10 Terrible

Elena

Disliked: Cleanliness, staff & service, property conditions & facilities
The place is in unbelievably bad shape. Everything in the room was falling apart and dirty. The food was not good at all. I don't recommend this hotel.
Stayed 6 nights in Nov 2024

2/10 Terrible

Timothy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Didnt like my stay
Stayed 5 nights in Sep 2024

8/10 Good

Alan

Agradable
Stayed 3 nights in Jul 2024

10/10 Excellent

Cesar Antonio

All was perfect
Stayed 6 nights in Apr 2024

10/10 Excellent

Pablo

Nice and affordable
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Small and quiet. Friendly staff.
Stayed 5 nights in Jan 2024

2/10 Terrible

Kyle

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible resort! Filthy. Roaches in room. Out of date. Food sucked. They ran out of liqour like tequila...a Mexican resort ran out of tequila. Thats ridiculous. Plus it was an "all inclusive " resort but they didnt provide any bottles of water. The staff never explained anything! The pool bar closed so early or never opened. The Buffet had barely any food and what they had was pretty disgusting. Overall DONT GO TO SOLYMAR
Stayed 7 nights in Nov 2024

6/10 Okay

Gregory

Liked: Property conditions & facilities
Several areas of the property needed maintenance and it would have been really nice if the poolside bar was operating. Other than that, our room was very clean and the staff was super helpful.
Stayed 4 nights in Jun 2024

6/10 Okay

Eduardo

Liked: Amenities, property conditions & facilities
The staff was very friendly, helpful, and professional. The property seemed a bit rundown and desperately needing some upgrades, but even without the upgrades there were stains on the walls, missing handles on the balcony door, no hand towels or bath mat. A very nice quiet spot on the beach but lacking these few things made it a tad more than just inconvenient. The buffet menu was mediocre at best and kind of regret having paid for the all inclusive deal as I ended up eating out most of the time.
Stayed 4 nights in Sep 2024

2/10 Terrible

Mario Enzo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Spend some more money and go to newer or best hotel. The buffet is a joke, drinks are very limited. Rooms are old and not very well maintained (leaking water). The recepcionist looks like he is not happy with his job and we are there to waste his time. I mean it's OK if you pay no more than $100 per day (which is not the case). First experience with Expedia and probably is the last one if the hotels that they sell are like this
Stayed 2 nights in Sep 2024

4/10 Poor

Alma A

Disliked: Staff & service
I will run out of time but I’ll start with this part.
Stayed 3 nights in Aug 2024

2/10 Terrible

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a Dump. Do not go there. I reserved 2 rooms. There was no internet in the rooms, tv in one of the rooms was damaged and no connection, on the 2nd room tv. There was no hot water in one of the rooms, rotten shwer heads in both rooms. I have videos and pictures to prove it. There was blood stains on both rooms bedding. Visible bed bugs. (I have prove of it)The mattress was harder than the floor. Everything in that place was eather damaged, rotten or rusted. We end up checking out right away. Called expedia right on there while checking out and front desk staff did not care on giving a refund or giving any alternative. I have contacted Expedia to resolve this matter and the hotel management is evading the phone calls and not responding emails. I have called the Front desk, they are instructed to say there is no management on duty or management office on the property. So no refund 3 weeks after. This place should not be allow to operate at all. This hotel is a Scam. They have kept $1138.22 usd just like that. There is no other way to say it. SCAMMERS!!!
Stayed 3 nights in Jan 2025

8/10 Good

Nancy

Liked: Amenities
Polite staff, beautiful view but very old buiding.
Stayed 1 night in Feb 2023

6/10 Okay

Brent Mitchell

Liked: Amenities
This was an ok place to stay on a budget. Staff was friendly and helpful most of the time. The food was sub par. They have buffet style food and most of the time the hot food was cold. I probably wouldn’t stay here again solely because of the food.
Stayed 7 nights in Feb 2024

10/10 Excellent

Ana

Great
Stayed 4 nights in Aug 2023

10/10 Excellent

Svetlana

The hotel is conveniently located, nearly to the airport, a wonderful beach bar with delicious cocktails and burgers. Good room cleaning and nice staff. Of the minuses - there was no fruit for lunch and dinner
Stayed 4 nights in Apr 2023

6/10 Okay

Jorge

Liked: Cleanliness, property conditions & facilities
Overall ok but could be way better due to the location
Stayed 3 nights in Aug 2022

2/10 Terrible

Olga

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I’ve ever stayed at. Room was dirty, TV didn’t work. Management was awful.
Stayed 5 nights in Feb 2024

2/10 Terrible

Fernando

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Found cockroaches in the bathroom and in the hallways. Terrible experience.
Stayed 4 nights in Mar 2024

2/10 Terrible

Ocean

Liked: Cleanliness
Disliked: Property conditions & facilities
Under construction and noisy
Stayed 8 nights in May 2023

6/10 Okay

Jorge

I would like more options for food and the bathroom needs improvements