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"Not sure what the negative comments were all about, the resort is nice. Has some age showing but its not obvious. Front desk young lady at checkin was super! Helped with all kinds of things, very friendly . Our 5th floor "cheap" room in the Wave Building with balcony is quite nice. Still can see ocean beyond a roof below. We did not eat at the hotel restaraunts or buy drinks. Average food entres are 25 to 40 bucks. There is a great local bar/eatery across the street with a good assortment...

"The property is spectacular with 10/10 customer service! Everyone is friendly and everything is clean. "

"I enjoyed my stay, everything was perfect from start to finish. Friendly helpful staff, clean comfortable room, wide variety of Great food❤️"

"Excellent service and huge property"

"Great service"

"I loved my stay here just wish I got the all inclusive meal package to enjoy some of the restaurants on property other then that I really enjoyed myself fully "

"Our favorite place to go every year!"

"Love the place "

"Beautiful grounds. Fantastic beach with food and drink service. And the pool is a great alternative to beach. "

"The staff were amazing here. Especially Joel at the valet services, he is top notch! The staff make this place truly enjoyable, it is clean and safe. Prices for food/drink are expensive but thats what you get in this area and similar to other parts. Highly recommend going across the street for some of the small places to eat like the taco place directly across or Kane. Also walk down to the lagoon and check for manatee! "

"Overall we had a great trip! Check in was a bit slow, but otherwise good."

"We absolutely loved our stay! The property is beautiful and the staff was great! We will definitely be back!!"