Best Western hotels in Chelmsford, England

"Have stayed here many times. The hotel is conveniently located just off the M25, close to Lakeside Shopping Centre. Plenty of car parking, hotel grounds clean. Check in was quick and easy and the lobby was clean and festively decorated. Room was clean, tidy and spacious. Restaurant and bar are nice, well stocked and reasonably priced. Food is lovely. All the staff are friendly and helpful. I always stay here when I visit the area and will be back again soon. "

"After booking a room with a shower over bath in error (my fault, partner visually impaired at the minute) staff were very helpfull in relocating us in a room with a walk in shower. Very pleased with the new room and breakfast next morning was excellent."

"Comfortable and convenient stay - staff friendly and helpful. Property in a good location and clean and tidy."

"The reception staff were brilliant. Very happy and helpful. Thank you"

"We were moved to another hotel which house refugee's & other’s that had two 24 hr security guards. Why? So really felt unsafe. We had two gentlemen follow us in a car? Why? This should not be allowed, we should of been told & words cannot express the frighteningly terrible experience."

"Very friendly staff "