San Sebastian del Oeste Hotel Guide - Church of San Sebastian del Oeste hotels in San Sebastian del Oeste, Mexico.

"Outstanding customer service. Breakfast buffet was delicious. Clean rooms. Pool area was clean"

"All good"

"The room was clean. Nice view to the ocean and the city and the best part the ac was awesome "

"Staff service is amazing, the pool need more attention, there is mold inside the pool , the worse part is the buffet area, we stayed for 4 days, every single time there was mosquitoes and flies around the food and over the pastries, and they didn’t even bother to take care of that issue, that looks like flies n the food areas is something normal for them, that was very disgusting."

"Really nice costumer service "

"We stayed in room 1525 and unfortunately the only down side to our trip was not a working AC! Luckily my fiance and I were able to sleep still, a well working fan made sure of that. The staff were remarkable and the food was delightful! Some people have said the facilities were outdated, personally I think they just need some restoration but other than that it was a great time. Some workers I want to highlight are Diego (sushi expert), Lucia (chambermaid), Luz (bartender) and Ulises (concierge). There are also so much more but you will have to go an experience it for yourself!"

"Staff was amazing. Friendly, accommodating and helpful. Spacious rooms and property with many food and entertainment comforts to offer."

"We stayed in the 1 bedroom oceanfront suite and had the all inclusive package. We really liked the staff, they were always so nice and the service was excellent. The room we had was very nice, it was huge actually (1195sqft). We were actually quite impressed with the food, it was good quality, well prepared and nicely presented. There is currently only two restaurants (and a pizza place and bakery), reservations are required at one of them.) There service at Luciano's was some of the best we have experienced, thanks Francisco!. The pools were nice with daily cleaning and water chemistry maintenance (which was needed as we saw several people never leave the pool for hours at a time while drinking, not the resorts fault, come on. adults should know better!!) The pool bar and Mirador restaurant also had very good food, I was not expecting much from it but was pleasantly surprised. The staff there (Jorge, Christopher, Alan, Jose, Miguel and Fernando to name a few) were always friendly and providing excellent service. Raul (aka Pancho) was always there smiling and providing fun activities, towels etc. for the guests. There is some noise due to the expansion of the hotel but it wasn't terrible. There is also a ventilation fan on top of Luciano's (?) that starts up late afternoon and is somewhat annoying, at least it was on the 5th floor balcony when trying to relax or talk, ground level it was barely noticeable. "

"Every staff we have encountered was amazing and so helpful and nice. Would love to come back again. "