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We really enjoyed this hotel, it was different than others which made it unique! The breakfast was fantastic, the location was perfect - close to the train station! We would definitely come back to this location

If you are just staying for a short time and don't plan on spending time in the room, it offers the best value. The rooms are very tiny, like apartments in Hongkong, but has everything. It's like visiting a concept room in IKEA. The location cannot be beat. Close to shopping, restaurants, the rivers, and night clubs. Great place for car and people watching. :)

Great location near to Stadion Letzigrund where we watched one of the Euro 2025 football matches. After flight delays / rerouting, plus the arrival day being my birthday, we arrived after a long journey to be greeted by a very friendly reception chap, who gave us a free drink in the bar and breakfast voucher. Most welcome - thank you. Room was clean and very comfortable, with everything we needed for our stay. The air conditioning was great as it was very hot weather.

Helpful and friendly staff Good location

First and foremost the Staff was very attentive to our needs whether we needed extra pillows, extra blankets, any info or recommendation on sight seeing or restaurants to eat at the staff was great. It was my wife and two 21 year old daughters staying at the Novatel for 5 nights for holiday from the States. . Rooms very clean. Hotel located in a good location. Not very touristy (which we like) but walkable to train station (about 20 minutes). Lots of restaurants to choose from on the walk toward train station. Grocery store across the street 2minute walk.

This was our first stop on our honeymoon after a long day of travel; the front desk staff were exceedingly attentive and friendly. The hotel upgraded us and the room was charming - they provided prosecco and chocolates with fresh fruit, and the concierge helped get us reservations at a nearby restaurant a wedding guest had recommended (despite it being booked out). It’s been a great experience all around. The hotels location is extremely convenient if this is your first time visiting. It was a two minute walk from the main station (you’ll see the sign as soon as you walk out towards the Main Street). It’s very centrally located. The rooms are clean and the valet very helpful.The restaurant was also quite nice.

A great place to stay if in Zurich - definitel going back.

We loved it here! It was the perfect spot to enjoy all that Lake Lucerne has to offer, with beautiful lake access and close enough to enjoy the energy and sights of the city. We didnt realize until half way through our stay we could ride the #24 bus for free (included with hotel reservation) into town and to the transportation museum. Definitely make sure you ask for the print out. The rooms are lovely, the food in the restaurant is DELICIOUS, especially the dinner. Everyone who worked there was so kind. There is even a trail to visit a beautiful non-touristy castle that has an adorable little cafe- must visit! They will tell you the way. Make dinner reservations for around 8 so you can watch the sunset! Gorgeous!

Very easy clean and convenient