Guro-gu Hotel Guide - Casino Hotels in Guro-gu, Seoul

"I really like this hotel and I have stayed in this hotel many times but this trip seems like the best overall experience. The concierge desk staff was very friendly and helpful assistance me with with help with ordering food and transportation service. Im disabled guests and they were very patient and kind hearted to me and my friend too. I would like to say thank you to one of their staff who helped me throughout my stay. Her name is Rei Yang. She is very sweet and kind hearted. "

"A very upscale but still understated hotel consistent with the Westin brand. Excellent if you can get a good room rate. The service is stellar and the athletic facilities extensive. However the onsite restaurants are very expensive, even for a nice hotel. The breakfast buffet is very good but it better be since it’s 70000 won if not included in your booking! "

"It was amazing! Great staff and always polite and ready to help. Unfortunately the air con wouldn’t really work and no one service but there’s a 7/11 and restaurants around the area and a cafe on second level. "

"The room was very clean and relaxing"

"Love the pool. But it was closed every time I wanted to swim. From 12 - 1:30pm every day."

"The Lotte services is impeccable!"

"the hotel is really clean and the staff was all very polite and helpful, highly recommended "

"Amazing, 5 star hotel. Staff were the best ive ever experienced!!"