See all properties

Sheraton Hanoi Hotel

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Sheraton Hanoi Hotel

Property amenity
Property amenity
Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
Combined shower/bathtub, free toiletries, hair dryer, bathrobes
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Gym
  • Spa
The current price is €146
includes taxes & fees
1 May - 2 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Fireplace
Air conditioning
Connecting rooms available
TV
Blackout curtains
Select Comfort bed
Private bathroom
Bathrobes
  • 37.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Select Comfort beds, minibar, in-room safe, desk

Room, 2 Single Beds, Non Smoking

Highlights

Fireplace
Air conditioning
Connecting rooms available
TV
Blackout curtains
Select Comfort bed
Private bathroom
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Fireplace
Air conditioning
Connecting rooms available
TV
Blackout curtains
Select Comfort bed
Private bathroom
Bathrobes
  • 37 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Select Comfort beds, minibar, in-room safe, desk

Room, 2 Single Beds, Non Smoking

Highlights

Fireplace
Air conditioning
Connecting rooms available
TV
Blackout curtains
Select Comfort bed
Private bathroom
Bathrobes
  • 37 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Select Comfort beds, minibar, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

Highlights

Fireplace
Air conditioning
Connecting rooms available
Club Lounge
TV
Blackout curtains
Select Comfort bed
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds

Club Room, 2 Single Beds

Highlights

Fireplace
Air conditioning
Connecting rooms available
Club Lounge
TV
Blackout curtains
Select Comfort bed
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living room

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
TV
Blackout curtains
Select Comfort bed
  • 67 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

View from room

Club Suite, 1 Bedroom

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
TV
Blackout curtains
Select Comfort bed
  • 112 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Living room

Club Suite, 1 King Bed

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
TV
Blackout curtains
Select Comfort bed
  • 123 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Executive Lounge
TV
Blackout curtains
Select Comfort bed
  • 176 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho District, Hanoi, 10000

What's nearby

  • West Lake - 1 min walk - 0.1 km
  • Ho Chi Minh Mausoleum - 4 min drive - 3.3 km
  • Dong Xuan Market - 4 min drive - 3.6 km
  • Hoan Kiem Lake - 5 min drive - 4.8 km
  • St. Joseph's Cathedral of Hanoi - 6 min drive - 5.4 km

Getting around

  • Hanoi Long Bien Station - 8 min drive
  • Ga Co Loa Station - 14 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 29 min drive

Restaurants

  • ‪Oven D'or Restaurant - ‬3 min walk
  • ‪Sheraton Hanoi Lobby Lounge - ‬3 min walk
  • ‪The Slavic Teahouse - ‬2 min walk
  • ‪Sheraton Club Lounge - ‬3 min walk
  • ‪Hanoi Taco Bar - ‬1 min walk

About this property

Sheraton Hanoi Hotel

Luxury family-friendly hotel near Dong Xuan Market
Located close to Ho Chi Minh Mausoleum and Quan Chuong Gate, Sheraton Hanoi Hotel provides a poolside bar, a terrace and designer shops on-site. Indulge in a manicure/pedicure, a hot stone massage and aromatherapy at Oasis Relaxation, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and al fresco dining. Fitness classes and yoga classes are offered at the health club; Sheraton Hanoi Hotel also has a coffee shop/cafe, a garden and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a conference centre.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and an outdoor tennis court
  • Express check-out, express check-in and a porter/bellboy
Room features
All 299 rooms boast comforts, such as 24-hour room service and fireplaces, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with shower/bath combinations and free toiletries
  • 37-inch TVs with cable channels
  • Wardrobes/cupboards, highchairs and electric kettles

Languages

Chinese (Mandarin), Dutch, English, Japanese, Korean, Vietnamese

Similar properties

Property amenity

InterContinental Hanoi Westlake by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.0 out of 10, Wonderful, 1,001 reviews
The price is €132
includes taxes & fees
9 May - 10 May
InterContinental Hanoi Westlake by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 25 for adults and USD 12.50 for children
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Hemispheres
  • Lobby Lounge
  • Oven D'or

Things to do

  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference centre (14,854 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • On a lake
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fireplace
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Club Lounge]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 4 February 2025 to 14 April 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.31 per night.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 12.5 for children
  • Airport shuttle fee: USD 120 per vehicle (return, maximum occupancy 8)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.31 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Free in-room WiFi has a 3-device limit
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Hanoi Hotel Sheraton
Hanoi Sheraton
Hanoi Sheraton Hotel
Hotel Sheraton Hanoi
Sheraton Hanoi
Sheraton Hanoi Hotel
Sheraton Hotel Hanoi
Sheraton Hotel Hanoi Hotel
Sheraton Hanoi Hotel Hotel
Sheraton Hanoi Hotel Hanoi
Sheraton Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Sheraton Hanoi Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 7:00 PM. The property will be renovating the swimming pool from February 4 2025 until April 14 2025 (completion date subject to change).

How much does it cost to stay at Sheraton Hanoi Hotel?

As of 8 Apr 2025, prices found for a 1-night stay for 2 adults at Sheraton Hanoi Hotel on 1 May 2025 start from €145.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Hanoi Hotel?

Self-parking is free at this property.

What time is check-in at Sheraton Hanoi Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Hanoi Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 120 per vehicle applies.

Where is Sheraton Hanoi Hotel located?

This family-friendly Hanoi hotel is located near the airport, within 3 mi (5 km) of Dong Xuan Market, Ho Chi Minh Mausoleum and Quan Chuong Gate. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 3 mi (5 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Sheraton Hanoi Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 213 out of 416 reviews
Rating 8 - Good. 144 out of 416 reviews
Rating 6 - Okay. 40 out of 416 reviews
Rating 4 - Poor. 12 out of 416 reviews
Rating 2 - Terrible. 7 out of 416 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Super nice Hotel
Stayed 4 nights in May 2024

10/10 Excellent

john

Great hotrl
Excellent hotel.lovely staff.
Stayed 4 nights in May 2024

10/10 Excellent

Fausta

Great Stuff and good food and accommodation
Stayed 4 nights in Oct 2022

10/10 Excellent

Pankaj

Excellent Overall Stay
Overall stay was awesome. Very nice property, food is good, breakfast spread is nice, staff very helpful and nice room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sreekala

We had a wonderful stay and staff were so helpful and accommodate every reasonable request. If you want to have a peaceful vacation , strongly recommend this place.
Stayed 1 night in Nov 2023

10/10 Excellent

Naohiro

Good
Stayed 4 nights in Dec 2024

10/10 Excellent

Louisa

Just lovely this hotel
Everything was amazing, the team took great care of me, I could not ask for a better stay
Stayed 1 night in Feb 2023

10/10 Excellent

David

The staff members were amazing. The breakfast area was lovely and they handled our son's wedding event brilliantly well.
Stayed 2 nights in Oct 2023

10/10 Excellent

Andrew

Very Good Hotel for Business Travel and Meetings
20 minutes from No Bai Airport. In a nice district with easy access to sightseeing. A long walk of you are up to it otherwise a 10 to 20 minute drive to central attractions.
Stayed 2 nights in May 2024

10/10 Excellent

Taku

the room and staffs' hospitality are excellent. next time we will be staying longer.
Stayed 1 night in Nov 2022

10/10 Excellent

David

Top level hotel in Hanoi.
Stayed 1 night in Aug 2022

10/10 Excellent

Rodolfo

This place is one of few full service hotels with spacious floor plan. I like and enjoyed my stay. Thank you!
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Good business hotel
Clean rooms of good size. Very friendly and helpful staff especially the front desk and concierge.
Stayed 3 nights in Mar 2022

10/10 Excellent

Zachary

I loved my stay at the Sheraton Hanoi Hotel. I found it to be within a 30 minute walk of the major sites on West Lake near the parliament building. The side streets were also full of amazing food stalls, cool vintage stores and other shopping options which was great. The staff were all amazing and full of suggestions on things to do. And, the travel desk was amazing at setting up some day tours around the city and nearby, including private transportation, which made getting around easy. Would recommend if you’re staying in Hanoi!
Stayed 5 nights in Jul 2024

6/10 Okay

Kirupamoorthy

It’s not worth for the price they charge from the guest, particularly foods.
Stayed 6 nights in Aug 2024

10/10 Excellent

Naohiro

Very good
Stayed 3 nights in Mar 2024

10/10 Excellent

June

All staff members were friendly and helpful. Location is not convenient to old/French quarter.
Stayed 3 nights in May 2023

10/10 Excellent

Weixia

Too noisy for the air conditioning
Stayed 3 nights in Oct 2024

8/10 Good

Hisako

It was ok only. Towels were hard.
Stayed 1 night in Nov 2022

8/10 Good

MIYAKO

Stayed 4 nights in Jan 2025

10/10 Excellent

CHIH HSUAN

Stayed 1 night in Nov 2024

10/10 Excellent

JungSheng

Stayed 1 night in Nov 2024

10/10 Excellent

YUNCHIH

很好湖景很美
服務很好 環境很乾淨 只是有點舊 早餐非常好吃 精緻 可以吃到很多越南特色料理
Stayed 4 nights in Oct 2024

10/10 Excellent

Harry

Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Stayed 3 nights in Jul 2024