Madrid Hotel Guide - Industrial District Las Arenas hotels in Madrid, Spain.

"We originally planned to stay for two nights, but due to an unforeseen circumstance, we needed to check out a day earlier. Paola was incredibly helpful in assisting us with the logistics of adjusting our reservation and making the early departure as smooth and stress-free as possible. While the hotel itself is excellent — clean, comfortable, and well-managed — it was Paola’s exceptional service that truly stood out. She went above and beyond with kindness, professionalism, and efficiency. Paola is a true asset to the hotel chain and a gift to every guest who has the pleasure of interacting with her. Thank you, Paola, for making our experience so positive! Originalmente planeábamos hospedarnos durante dos noches, pero debido a una circunstancia imprevista, tuvimos que hacer el check-out un día antes. Paola nos brindó una ayuda increíble al asistirmos con la logística para ajustar nuestra reservación y facilitarnos una salida anticipada sin estrés ni complicaciones. Aunque el hotel en sí es excelente — limpio, cómodo y bien administrado — el servicio excepcional de Paola fue lo que realmente marcó la diferencia. Ella superó todas nuestras expectativas con su amabilidad, profesionalismo y eficiencia. Paola es un verdadero tesoro para la cadena hotelera y un regalo para cada huésped que tiene el placer de interactuar con ella. ¡Gracias, Paola, por hacer que nuestra experiencia fuera tan positiva!"

"I want to thank Maria at the front desk. She went above and beyond. I was not feeling well and needed medical attention and she was so helpful every step of the way. The hotel is clean and in a very convenient location for sight seeing and shopping. "

"What an amazing hotel. Had everything you could possibly want. Reception were extremely helpful and bilingual. Shops and restaurants on the doorstep plus 30 min tube into heart of Madrid. 100% recommend"

"The staff was very welcoming, helpful and professional. Would recommend it. The only things that need improvement are: 1) the bread toasting area. It is located in a corner that obstructs the flow during breakfast. 2) A makeup mirror would be a useful addition."

"Super nice staff and very nice breakfast "

"Great atention"

"Good hotel, quite in a busy high way, food options are perfect, great meals"

"Clean, convenient and breakfast is good "

"I chose the place because it was walking distance to the site of the Madrid Open tennis tournament. Otherwise the location is kind of suburban, not exciting. The hotel is nice, like a tall, industrial-looking motel (all the rooms face directly outside). The rooms have fancy stuff, like remote-controlled window blinds. Nice, spacious, clean rooms, equipped even with washing machines (and a clothes rack). The breakfast was pretty good, not amazing, not bad. It's good in that there aren't many breakfast choices nearby. All things considered, I would stay again, depending on the purpose of the stay."