4/10 Poor
Laura
Travelled with family
30 Oct 2024
Disliked: Cleanliness, staff & service
The roof top image shown in the profile is not available unless you have a wedding there but advertised as part of the hotel. The windows and surfaces are dusty, multiple and very visible stains on the carpets in the rooms. Customer service below standard for a 3 or 4 star hotel. The rooms look look tired, woke up early enough to see the sun rise but couldn't take a picture as the windows were covered in dirt and not to forget the cemeteries that can be seen from the front and right side of the building, there are no nearly shops it is located in an industrial estate location and the steam room looks and smells mouldy. I can only image that the 5 star ratings and from workers from this hotel. This hotel in NOT A 5 STAR HOTEL
Laura
Stayed 2 nights in Oct 2024