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Surmeli Istanbul Hotel

5.0 star property
Luxury hotel connected to the convention centre in Istanbul with a sauna

Choose dates to view prices

Photo gallery for Surmeli Istanbul Hotel

Front of property – evening/night
Bar (on property)
Terrace/patio
Interior detail
Sauna

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Room service
  • Breakfast available
  • Housekeeping
The current price is €96
includes taxes & fees
18 Apr - 19 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Grand Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Grand Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Separate bedroom
Deep-soaking bath
Private bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Murphy Bed and 1 Large Single Murphy Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

40-inch LCD TV with satellite channels, TV

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Deep-soaking bath
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 70 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

In-room safe, desk, laptop workspace, blackout curtains

Family Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Deep-soaking bath
Private bathroom
  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow menu
Blackout curtains
Deep-soaking bath
Private bathroom
Shower/bath combination
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Prof. Dr. Bulent Tarcan Sokak No:3, Gayrettepe, Istanbul, Istanbul, 34349

What's nearby

  • Istanbul Cevahir Shopping and Entertainment Centre - 12 min walk - 1.1 km
  • Trump Towers Istanbul - 14 min walk - 1.2 km
  • Bosphorus Bridge - 3 min drive - 3.3 km
  • Taksim Square - 6 min drive - 6.3 km
  • Dolmabahçe Palace - 7 min drive - 6.7 km

Getting around

  • Mecidiyekoy Station - 10 min walk
  • Gayrettepe Station - 12 min walk
  • Istanbul (IST) - 40 min drive

Restaurants

  • ‪Sita Balık Evi Gayrettepe - ‬2 min walk
  • ‪Akl-ı Selim Ocakbaşı - ‬2 min walk
  • ‪Nadire Abla’Nın Yeri - ‬1 min walk
  • ‪Trattoria Serenzo - ‬2 min walk
  • ‪Büfe Energy - ‬3 min walk

About this property

Surmeli Istanbul Hotel

Luxury hotel near Istanbul Cevahir Shopping and Entertainment Centre
Consider a stay at Surmeli Istanbul Hotel and take advantage of a coffee shop/cafe, a hair salon and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, Ruga Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also enjoy perks such as:
  • A children's pool
  • Limo/town car service, local cuisine breakfast (surcharge) and valet parking (surcharge)
  • A front desk safe, a computer station and a 24-hour front desk
  • Luggage storage, a ballroom and a banquet hall
Room features
All 201 rooms feature comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 40-inch LCD TVs with satellite channels
  • Daily housekeeping, desks and desk chairs

Languages

English, Turkish

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Exterior

Divan Istanbul City

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  • Pet-friendly
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The price is €100
includes taxes & fees
4 Apr - 5 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (EUR 10 per day)

Food and drink

  • Daily local cuisine breakfast available 7 AM to 10 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruga Restaurant

Things to do

  • Children's pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Valet parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1954

Property is also known as

Hotel Surmeli
Hotel Surmeli Istanbul
Istanbul Hotel Surmeli
Istanbul Surmeli
Istanbul Surmeli Hotel
Surmeli
Surmeli Hotel
Surmeli Hotel Istanbul
Surmeli Istanbul
Surmeli Istanbul Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel Istanbul

Frequently asked questions

Does Surmeli Istanbul Hotel have a pool?

Yes, this property has a children's pool.

How much does it cost to stay at Surmeli Istanbul Hotel?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Surmeli Istanbul Hotel on 18 Apr 2025 start from €96.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Surmeli Istanbul Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Surmeli Istanbul Hotel?

Valet parking is available for EUR 10 per day.

What time is check-in at Surmeli Istanbul Hotel?

Check-in start time: 2 PM; check-in end time: noon.

What time is check-out at Surmeli Istanbul Hotel?

Checkout is at noon.

Does Surmeli Istanbul Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 70 per vehicle applies.

Where is Surmeli Istanbul Hotel located?

Located in Şişli, this luxury hotel is within a 15-minute walk of Mecidiyekoy Square and Istanbul Cevahir Shopping and Entertainment Centre. Bosphorus and Taksim Square are also within 3 miles (5 km). Mecidiyekoy Station is 10 minutes by foot and Gayrettepe Station is 12 minutes.

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Surmeli Istanbul Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 125 out of 625 reviews
Rating 8 - Good. 168 out of 625 reviews
Rating 6 - Okay. 128 out of 625 reviews
Rating 4 - Poor. 82 out of 625 reviews
Rating 2 - Terrible. 122 out of 625 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

SHAHNAZ

The staff were very friendly and helpful, the rooms, pools, lobby and dining room was very clean and tidy, staff smiling and welcoming all the times. Over all had best stay at Istanbul.
Stayed 2 nights in Jul 2024

8/10 Good

Yusuf

Value for money
After the improvements are finished, the hotel will go back to its glory days. Enjoy a comfortable place at fairly reasonable prices.
Stayed 3 nights in Nov 2024

10/10 Excellent

SHAHNAZ

We stayed up to 6 night, the room, pool and in general all hotel very clean. The staff very polite, friendly and helpful. I didn’t feel I am at the hotel, feels like in home. It was nice stay in Istanbul.
Stayed 4 nights in Jul 2024

4/10 Poor

Mohamed a

Liked: Amenities
This ok
Stayed 4 nights in Nov 2024

10/10 Excellent

Ayman

Front desk help is very good they are doing good job
Stayed 2 nights in Aug 2022

10/10 Excellent

Shwana

Was too far from everything
Stayed 5 nights in Jun 2024

6/10 Okay

Susan

Liked: Amenities, property conditions & facilities
The hotel was pleasant enough but quite dated. The decor is beige and again dated springs to mind, room facilities are basic there are no usb ports, no plug for the bath, no iron and ironing board in the room, it lacks finishing touches. The spa was closed but this was not made clear prior to booking. On the positive side staff servicing the room were very pleasant and considerate and the room cleanliness was of a high standard.
Stayed 4 nights in Sep 2024

6/10 Okay

Aisha

Your Three Star hotel with 1 star breakfast buffet
This is a budget three star hotel at best. The breakfast honestly is dismal...I think we paid 15 euros each but such few options. I would be interested to hear what others make of their breakfast buffet. The worse i have experienced in any hotel i have stayed.
Stayed 5 nights in Aug 2022

8/10 Good

Özcan

Stayed 1 night in Dec 2024

6/10 Okay

Atacan

Stayed 3 nights in Dec 2024

2/10 Terrible

Pjerind

Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Didem

Otel devamlı tercıh ettıgım yer hızmet be personel testoran personeli özellikle cok ıyı be temızlık guzel
Stayed 1 night in Dec 2024

6/10 Okay

Bülent

Vi tackar så mycket till Suleyman, som jobbar på nätterna för hans vänlighet och trevlighet
Stayed 4 nights in Nov 2024

6/10 Okay

Teo

Stayed 1 night in Nov 2024

4/10 Poor

yahya cagatay

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nihat

Başta kötü yorumlardan etkilenip iptal etmeyi planlamıştım ancak otele gittiğimde iyi bir ambiyans ile karşılaştım, anladığım kadarıyla otel eski bir otel ancak yenilenmiş gibi görünüyor fakat duvarlar çok ses geçiriyor, yan odada konaklayan ailenin telefonunun klavye sesini dahi duyabiliyordum ve diğer odada sürekli ağlayan bir çocuk vardı, saatlerce ağladı. Duvarların ses geçirgenliği dışında kötü bir deneyim yaşadığımı söyleyemem.
Stayed 1 night in Nov 2024

8/10 Good

Betül

Liked: Cleanliness, staff & service, room comfort
Kahvaltı
Biz 2016 da eşimle gene aynı otelde konaklama yapmıştık bayıldık gerçekten kahvaltı menüsü geniş harıka idi ama bu sefer deneyimde çok kötüydü 5 yıldız değil 2 yıldız otel kahvaltısı gıbı
Stayed 2 nights in Nov 2024

4/10 Poor

omer

Liked: Staff & service, property conditions & facilities, room comfort
5 yıldızla alakası yok
Otelin 5 yıldız ile ilgisi yok , en fazla 4 olabilir , otel hem eski hem de bakımsız , aşağıda kahve içtik ,odaya yazdırmak yok , oda da mini bar boştu. nasıl 5 yıldız anlamak zor gerçekten
Stayed 2 nights in Nov 2024

8/10 Good

Sener

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Personel ilgili, otel temiz fakat eski..
Artilar: İlgili personel, guzel konum Eksiler: Eski otel eski, ucretli otopark (200tl)
Stayed 1 night in Nov 2024

2/10 Terrible

Hasan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otopark ücreti aldılar çok kötüydü hiçbir otelde rastlamadım çalışanlar çok kötü davrandı genel itibarıyla hiç memnun kalmadık
Stayed 2 nights in Oct 2024

2/10 Terrible

ahmet

Liked: Property conditions & facilities
Disliked: Staff & service
Sürmeli artık sürmenaj olmuş
Oda içindeki tv çalışmıyordu. Belirtmemize rağmen teknik ekip gönderilmedi. Sıcak su problemi de vardı.
Stayed 1 night in Oct 2024

8/10 Good

Wahid

Stayed 4 nights in Sep 2024

6/10 Okay

ASLI

Sigara içilmeyen oda talep edilmesine rağmen oda sigara içilen odaydı ve kötü kokuyordu. Odaya giriş yaptığımda kapı kilidi çaşlışmıyordu ve tamir için gelen personelin maalesef kişisel temizlik anlayışı yoktu. Genel olarak oda çok temiz değildi. Çok temel ve bence yeterli bir kahvaltısı vardı ana 5 yıldızlı bir otel olduğu düşünülerek değerlendirilirse kesinlikle yetersizdi. Tekrar kalmayı tercih etmem
Stayed 1 night in Aug 2024

2/10 Terrible

Mehmet hakan

Stayed 1 night in Jul 2024