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"This was the best visit at any Best Western Hotel. The team makes it such a great experience. From check-in to check-out and in between. I know I will forget someone but starting with Prima and the ladies at front desk, to Charles (during his first week in the job showed more poise and care than anyone I have interacted), to Ms. Grace, Emanuel, Louis, Fred and the Chef who made sure my meals was exactly what I was hoping for. I never had the pleasure of actually talking to the young lady from housekeeping but she showed initiative and care that was unbelievable. The security guards out front and the garage - thank you. To the management - you have a gem of a team. "

"Staff were remarkable from check in to check out. My second time staying and I will always stay here when i come to Kampala. Generous of spirit and service. I felt welcomed and cared for the entire stay. Congrats!"

"This hotel is in a safe neighborhood, quiet yet centrally located. Great staff team. They also have an in-house 24 taxi service, staffed with professional corteous drivers. Outdoors dinning area has a very relaxed atmosphere. "

"Food service took way too long"

"Their WiFi is horrible! It’s basic email sending. And the issue is, they don’t action on the feedback. I kept telling them to fix it, in vain."

"Very clean and excellent service. Will stay here in the future for sure. "

"Great Staff, a very clean hotel. "

"Very close to town"

"Always a great stay in mestil. Can genuinely be a home away from home. Beautiful buildings and garden with lots of great amenities. Away from the hustle and bustle of Kampala but easy access to all areas. Highly recommended."