Firmdale hotels in Kingston Upon Thames, London

"very central, would have liked a kettle and cups in room for tea 'cos I am English. Spotlessly clean and tidy, quiet at all times in room. Would stay there again for sure."

"The room was very clean and had an awesome view. Bed and pillows were very comfortable! The staff were awesome and made us feel very special. Location is great as well, very easy to get around!"

"Staff were very attentive. "

"The hotel gave us a free upgrade to a tower view room. It was very nice of them and we really appreciate this act of nice gesture."

"Comfortable and convenient."

"I was so comfortable here that I really hated leaving to return home. First, the staff is very kind, friendly and helpful. Second, the breakfast was great and had a good variety of choices to create a full breakfast and then some. It was clean and smelled nice. Third, the location was perfect: easy walking distance to trains, buses, taxis always there, the theatres, Covent Garden (fabulous), landmarks, restaurants and many stores including grocery express and some clothing stores. The only drawback was that there was not a socket to plug my hair dryer and flat iron in in the bathroom - even with the adapter. In the room there are charging ports, some international sockets and American appliance sockets. Haxell's the internal restaurant was awesome. Joe Allens - a theatre themed restaurant has an entrance into the hotel. "

"This was a birthday and Christmas treat so was lovely to be given an upgrade and the extra touch of a plate with Happy Birthday and 3 delicious little cakes on. Everything about our stay was perfect, staff, cleanliness, comfort etc. "

"Beautiful"

"It was a great stay. The only problem was my bath. The bath was broken and it flooded the bedroom when I tried to shower:)"