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Sheraton Grand Krakow

5.0 star property
Riverfront Kraków hotel in Kraków City Centre with a 24-hour health club

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Photo gallery for Sheraton Grand Krakow

Breakfast, lunch and dinner served
Exterior
Reception
Deluxe Suite, 1 Bedroom, Non Smoking
Aerial view
In the heart of Krakow, Sheraton Grand Krakow offers a luxurious retreat with a rooftop terrace and garden. Unwind in the sauna or indulge in spa treatments like hot stone massages, then enjoy a meal at Anima restaurant. With high-speed WiFi, dry cleaning services, and helpful staff praised by previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Gym
  • Room service
The current price is €145
includes taxes & fees
14 Feb - 15 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed (View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

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  • Pool
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  • Free WiFi
9.8 out of 10, Exceptional, (255)
The price is €155
includes taxes & fees
15 Feb - 16 Feb
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About the area

Map
Ul. Powisle 7, Kraków, Lesser Poland, 31-101

What's nearby

  • Royal Road - 5 min walk
  • Wawel Castle - 9 min walk
  • Wawel Cathedral - 9 min walk
  • Main Market Square - 11 min walk
  • St. Mary's Basilica - 13 min walk

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • Kraków (KRK-John Paul II - Balice) - 21 min drive

Restaurants

  • ‪Groble Restaurant & Bar - ‬2 min walk
  • ‪Wiślany Ogród - ‬15 min walk
  • ‪Liberty Cafe - ‬2 min walk
  • ‪Restauracja Hoang Hai - ‬6 min walk
  • ‪Someplace Else - ‬1 min walk

About this property

Sheraton Grand Krakow

Luxury eco-certified hotel near Wawel Castle
Located close to Smok Wawelski Statue and Wawel Cathedral, Sheraton Grand Krakow provides a rooftop terrace, a garden and a library. For some rest and relaxation, visit the sauna, and indulge in a Thai massage, aromatherapy or a facial. The on-site restaurant, Anima, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.
Other perks at this hotel include:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and airport pick-up service (surcharge)
  • An electric car charging station, express check-out and express check-in
  • Smoke-free property, luggage storage and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 232 rooms boast comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/bath combinations and free toiletries
  • LED TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Parking on site (PLN 120 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: PLN 122 for adults and PLN 61 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Anima
  • Roof Top Terrace
  • SomePlace Else Sports Bar

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,382 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Rooftop terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (112 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 100.00 per accommodation, per night, plus a one-off cleaning fee of PLN 215
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 17 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PLN 185.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately PLN 122 for adults and from PLN 61 for children
  • Airport shuttle fee: PLN 160 per vehicle (maximum occupancy 3)
  • Self-parking fee: PLN 120 per night (in/out privileges)
  • Pet fee: PLN 100.00 per accommodation, per night plus a one-off PLN 215 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 185.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Krakow Sheraton
Hotel Sheraton Krakow
Krakow Hotel Sheraton
Krakow Sheraton Hotel
Sheraton Hotel Krakow
Sheraton Grand Krakow Hotel
Sheraton Grand Krakow Kraków
Sheraton Grand Krakow Hotel Kraków

Frequently asked questions

Does Sheraton Grand Krakow have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Sheraton Grand Krakow?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at Sheraton Grand Krakow on 14 Feb 2025 start from €145.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Krakow pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 17 kg per pet. There's a fee of PLN 100.00 per accommodation, per night. A cleaning fee of PLN 215 also applies. Service animals are exempt from fees.

How much is parking at Sheraton Grand Krakow?

Self-parking is available for PLN 120 per night.

What time is check-in at Sheraton Grand Krakow?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Sheraton Grand Krakow?

Checkout is at noon.

Does Sheraton Grand Krakow provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of PLN 160 per vehicle applies.

Where is Sheraton Grand Krakow located?

Located in Kraków City Centre, this luxury hotel is within a 10-minute walk of Smok Wawelski Statue, Planty Park and Wawel Castle. Wawel Cathedral and Main Market Square are also within 15 minutes.

Sheraton Grand Krakow Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 698 out of 1000 reviews
Rating 8 - Good. 231 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the river nice trails. Not near tram stop.
Stayed 4 nights in Dec 2024

10/10 Excellent

Miroslaw

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been is this place several times always great expirance !!
Stayed 1 night in Dec 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
All as per the review, just a very relaxing place to be with good friendly staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Varun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely comfortable, clean and well located. Great food and staff!
Stayed 3 nights in Oct 2024

10/10 Excellent

Maxim, East Setauket

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. Large, comfortable room, very nice breakfast with lots of selection. The staff was friendly and very helpful. Walking distance from the Wawel Castle and not far from the main plazas in the center of the city. At least a couple of ATMs in the vicinity, and some convenience stores. The pool/recreational area was also nice. In summary, great place.
Stayed 7 nights in Oct 2024

10/10 Excellent

Ezrah

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Krakow
A great location. Great service. Great food and wine. Room was comfortable. Supposedly an upgrade from what I booked but I would have preferred not to be located on the first floor. The view would have been spectacular higher up had we not looked out onto the concrete roof of the lobby. Slightly dated furnishings and lumpy pillows for a 5* hotel! There is a health suite and pool but we didn't get chance to visit due to lack of time. Would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Esther

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at Sheraton Grand Krakow. Everyone was super helpful and knowledgeable. Highly recommend
Stayed 3 nights in Oct 2024

8/10 Good

clara

Stayed 6 nights in Aug 2024

8/10 Good

Agnieszka

Stayed 3 nights in Aug 2024

10/10 Excellent

Omar

Stayed 2 nights in Sep 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The deluxe view room had a view of the carpark so we had to upgrade to a grand deluxe to get a river view at extra cost. Room was great, breakfast very good and we loved the sky bar.
Stayed 4 nights in Sep 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

ABDULLA

Stayed 6 nights in Jul 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and close to everything. Good parking
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great city to explore
Awesome hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

vedika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Darek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 6 nights in Jun 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not be better
Great Hotel. Great Service. Excellent Food/ Great Location
Stayed 4 nights in Jun 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Krystyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

woody

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was with a group. Apparently my Bonvoy Gold status is not worthy for the front desk to tell me whether I could have a late check out. Upon arrival I was treated as a second class guest. My check in girl had to get a manager to assign my room, she could not confirm whether I could check out at 13:00 on my third day at the hotel. “Please check with us tomorrow” the desk told me each day, because my status was not high enough to confirm whether or not my request for late check out could be granted. Ultimately all of my colleagues were allowed 13:00 check out but I had to be out of my room by 11:00am. This is not the way a Bonvoy Gold guest should be treated.
Stayed 2 nights in May 2024

10/10 Excellent

David

Business traveller
Wonderful stay. Too short!
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
Location was great, not in the Old Town but very close and with a lovely view of the castle and river. Rooftop bar very pleasant, breakfast buffet excellent and every single staff member we encountered could not have done any more for us.
Stayed 2 nights in Apr 2024