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"As soon as we got there the staff was very very Pleasant food was great everything is easy and accessible the Riu Party is on the resort so it makes it so much easier, pool bar bartenders are the best! I highly recommend this resort I would definitely go back again"

"Everyone was really helpful!"

"the food tacos by the pool are excellent "

"The hotel should extend the hours for the hot tub and swimming pool"

"This hotel is a must if you have kids. The best"

"Great service! It was a one night stay because of my flights. But with the surprise of an upgraded room! Thanks hotels.com and Fiesra Inn Aeropuerto!"

"Another great stay at Riu Palace. "

"I love this hotel. This is the second time I stayed there and I will be back. They always make me feel vip and i like that"

"I love most are the staff, from every single department, very courteous and professional. The service are excellent and timely manner. What I hate most is the presentation part in selling their timeshare specifically the “big guy” who supposed to be the last to convince us to buy their timeshare. I clearly indicated to him that there is no way we will get it but he kept pushing it like I don’t understand what he’s saying and he seemed not listening either to what I’m saying. I hate it but I really have to be rude to him, so he will stop persuading me. The other not so good is the fact that we supposed to be expedia VIP access which we found out when we checked in, that there is a personal concierge that comes with it, he personally greeted us and bring us in our room but that’s the first and last time we saw him. I tried to call him few times but I never talked nor returned my call. I think they should not just provide service like that cause it’s useless anyways and it just make you disappointed!"