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"I am disabled with an assistance dog. We were immediately made welcome by Rory on the reception and we were booked into a very nice cofortable room. "

"the hotel is elegant and high class it has its own form of uniqueness staff are top of the range they provide the service you pay for the staff are polite and very welcoming the rooms are a good size and are comfy and cozy "

"As ever, the most prestigious hotel in bristol. A room had a problem though: loose windows not shutting properly making noises & drafty. The hotel addressed it right: got a new room so excellent handling."

"Service was excellent, helped sort our key card when it stopped working and came to our room to deliver a hairdryer "

"The property is quiet old but it s clean and has reasonable prices. Walkable distance to shops and attractions "

"Hotel is lovely. So big. Food and drinks expensive."

"Great"

"In town centre, yet i vaguely hear the noise outside and i had a good night sleep on a comfy double bed. Clean bathroom. "

"Easy to find but area not good"