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Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

3.0 star property
Hotel with free parking, steps from Fallsview Casino

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Point of interest
Indoor pool, outdoor pool
Blackout curtains, iron/ironing board, free cots/infant beds
Lobby
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Pool
    Pool
  • Laundry
    Laundry
The price is €76
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll-In Shower)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room

Embassy Suites by Hilton Niagara Falls Fallsview

Pool
Hot tub
Breakfast included
Restaurant
7.8 out of 10, Good, (10683)
The price is €151
includes taxes & fees
2 Dec - 3 Dec
Embassy Suites by Hilton Niagara Falls Fallsview
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About the area

Map
5339 Murray St, Niagara Falls, ON, L2G2J3

What's nearby

  • Fallsview Casino - 2 min walk - 0.2 km
  • Skylon Tower - 6 min walk - 0.6 km
  • Clifton Hill - 15 min walk - 1.3 km
  • Horseshoe Falls - 17 min walk - 1.4 km
  • Fallsview Indoor Waterpark - 20 min walk - 1.7 km

Getting around

  • Niagara Falls Station - 5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 39 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen Victoria Place Restaurant - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬5 min walk
  • ‪The 365 Club - ‬2 min walk

About this property

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel

Hotel near Fallsview Casino
Located close to Skylon Tower and Horseshoe Falls, Holiday Inn Niagara Falls - By The Falls, an IHG Hotel provides a terrace, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Cocos, offers breakfast, lunch, dinner and al fresco dining. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), a 24-hour front desk and free newspapers
  • Smoke-free property, tour/ticket information and a front desk safe
  • Guest reviews say great things the dining options, breakfast and pool
Room features
All 122 rooms include comforts such as pillow menus and air conditioning, in addition to thoughtful touches such as free WiFi and free newspapers. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with hairdryers
  • Mini fridges, free infant beds and coffee/tea makers

Languages

Chinese (Mandarin), English, Italian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately CAD 14.95 per person
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Frequently asked questions

Does Holiday Inn Niagara Falls - By The Falls, an IHG Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel on 25 Nov 2024 start from €67.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Niagara Falls - By The Falls, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Niagara Falls - By The Falls, an IHG Hotel?

Checkout is at noon.

Where is Holiday Inn Niagara Falls - By The Falls, an IHG Hotel located?

Located in Fallsview, this hotel is within a 10-minute walk of Fallsview Casino and Skylon Tower. Clifton Hill and Horseshoe Falls are also within 1 mi (2 km).

Holiday Inn Niagara Falls - By The Falls, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1320 out of 2854 reviews" "
Rating 8 - Good. 886 out of 2854 reviews" "
Rating 6 - Okay. 351 out of 2854 reviews" "
Rating 4 - Poor. 154 out of 2854 reviews" "
Rating 2 - Terrible. 143 out of 2854 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

TIFFANY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Convenient location, large room, little bit "tired" looking hotel. Food at the restaurant was sub-par but service was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues. Had a great stay. The staff was great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Pinal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice n neat n clean.
Stayed 1 night in Nov 2024

2/10 Terrible

Natasha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away!! The Holiday Inn by Niagara Falls is the worst hotel. Guests beware. Room keys randomly deactivate, and an inconvenience to have them reactivated at front desk when they are dealing with several check-ins. Unclean and unsanitary rooms. After a very late check in and concert the night before, we didnt discover until the next day that there were several stains including blood stains on the sheets hidden by the duvet. We took pictures and went back down to the front desk to report the issue. Requested them to change the sheets. The staff were completely dismissive and terribly rude and disrespectful. Demanded we would have to leave the room and provided no ETA as to when cleaning staff would be up to change the sheets. After a long day I just wanted to rest. Requested they provide the sheets to me so I could change it myself and staff refused this also. I requested to speak to a manager on duty, was told a manager was not available and refused to provide me with a contact number or business card. I requested to be checked out as I was completely disgusted by the blood and the fact that I had slept in unclean sheets that were deceptively hidden. They refused to provide a refund for the 2nd night stay. Requested the name of the individual at the front desk to report his behavior and he refused to provide his name. He was not wearing a name tag. IHG, Miro, Stephanie you should be ashamed of yourselves for very poor management.
Stayed 2 nights in Oct 2024

8/10 Good

Gisele, Whitby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was beautifully decorated for Christmas season. Staff was very friendly. Room was very comfortable and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights - we had a newly renovated room on the first floor. Parking was free and everything was walkable within 15 mins or so.
Stayed 1 night in Oct 2024

8/10 Good

ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Property conditions & facilities
Very beautiful!
Stayed 2 nights in Nov 2024

10/10 Excellent

Parul, Toronto

Stayed 1 night in Oct 2024

6/10 Okay

Fahira

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is great because it is close to everything. Downside is that is fairly rundown

8/10 Good

Marleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel close to everything. Has a nice pool and hot tub. Unfortunately, I didn't get to use it because I checked in too late and it doesn't open until late in the morning. Restaurant on premises had good food .
Stayed 1 night in Nov 2024

10/10 Excellent

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room came with a fridge and coffee maker which was very handy and they included k cups, tea and whitener/sugar packets. All staff were friendly and helpful. Free parking in a handy lot at the back was a plus. There is a back door and luggage carts to help with unloading your car. The restaurant/bar serves breakfast, lunch and dinner. There are two swimming pools (outdoor pool was closed for the season but indoor was open) Some upper floors have balconies, ground floor has sliding patio doors which may be a safety issue for some , but it locked securely and I felt safe. Reasonable price and basically across the street from Fallsview Casino and just a short trip down the hill to the falls. For the area, location and free parking I think if is a great deal. Clean and functional room, we had a pleasant stay and would return.
Stayed 1 night in Nov 2024

6/10 Okay

Alfred

Travelled with group
Disliked: Property conditions & facilities
The breakfast was horrible, the server was so rude and tried to teach me how eggs is made so I returned my plate twice and finally I didn’t have breakfast, we all the group cancelled the breakfast the next day The people on reception were so kind and friendly
Stayed 2 nights in Nov 2024

8/10 Good

Elizabeth

Good location
Stayed 2 nights in Nov 2024

8/10 Good

Kumara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Kate

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and was reasonably priced. Room very clean and beds were very comfortable. Most outstanding part was the restaurant. Excellent food at every meal.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!! Shower was amazing! Super clean and comfy bed. Balcony was nice and restaurant was fabulous
Stayed 2 nights in Nov 2024

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the only hotels with free parking. This was very convenient location for everything. Staff was really nice.
Stayed 3 nights in Nov 2024

6/10 Okay

Georges, St-Hubert

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
The cleanliness and staff service (for the sole exception of the restaurant breakfast lady) was great... the problem is that the bathrooms were very old and needed a major renovation. There are no real views from your bedroom (it is not view of the fall for sure) but what you lack in views you gain through convenience... it is a walking distance from all places (Taco Restaurant, Walk to the falls, Breakfast places etc...). The Coco restaurant Breakfast was mediocre... so i recommend you have breakfast somewhere else (not worth the $15 dollars that you pay for)! The Morning staff were horrible.. but the night staff (pizza and dinner) were very nice and very good! The pizza was delicious even though that it lacks creativity... meaning you have many pizzas but they're almost all the same with only 1 ingredient different or 2. Aside from that, i give the hotel 3.5 stars.
Stayed 2 nights in Nov 2024

2/10 Terrible

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Corrie

Stayed 1 night in Oct 2024

10/10 Excellent

Lois

Travelled with family
Liked: Amenities
Perfect distance from the falls. Breakfast was awesome. Staff very attentive and courteous. Loved the heated floor in our 1st floor bathroom. Didn’t like being able to hear walking and thumping from room above us.
Stayed 2 nights in Nov 2024

10/10 Excellent

Audrey

Stayed 2 nights in Oct 2024