Norwich Hotel Guide - Business Hotels in Norwich, England

"The property is impressive from the outside, cosy and comfortable on the inside. The staff are warm and friendly and welcoming. the facilities are good, lovely swimming pool nice bar and restaurant. The reason I have not given 5 star is 1. Temperature a little cool in the bar. 2. Toiletries in the rooms lacking considering the quality of hotel. 3. The bed was not re made although towels and water and tea coffee etc were replaced. So maybe they got distracted and forgot the bed. Not that I can't...

"Welcoming staff - our 4th or 5th visit in the past year. Convenient, known, comfortable value priced."

"Upgraded on arrival, staff on reception extremely welcoming, staff throughout hotel polite and courteous. Hotel very clean, and well maintained. First visit here, but will definitely be returning."

"Good service as always. Very friemdly staff. Nice rooms . Good food."

"First class, excellent hotel "

"Best Western Brook Norwich Hotel check in experience I booked a family room. I came with a heavy luggage and two young children (2y and 4y). My room was on 2nd floor. I found it isn’t convenient that there is no lift because it is not easy to carry the luggage through stairs while looking after two children on stairs. There was a slight walk way from reception and the stairs. The lighting is a bit dark. My two children were scared of walking through it. I wish the lighting can be as bright...

"Amazing budget hotel. Room was tip-top. Clean, tidy, and presented very well indeed. Warm welcome at check-in. Can't fault the room for the price. Will happily stay there again without a second thought."

"Hotel was clean and the staff were all very friendly and helpful. Breakfast was lovely and we enjoyed the use of the swimming pool. Our bedroom and bathroom were both very big. Only things that let it down slightly was the walls in the bedroom were very badly chipped on the corners. But otherwise very happy with our stay. "