6/10 Okay
Neha P.
5 Jan 2025
Liked: Cleanliness
Beautiful, but disappointing stay; better places available for less
Positives: property is gorgeous inside and out, amazing views, and easy check-in. The highlight was being able to feed the horses.Less things relate to what we have come to expect based on all of our other house rental experiences: kitchen stuff: basic spices salt/pepper etc expired 1-3 years ago, no sponges to clean dishes (when I contacted the property manager about this she said 'must be out:)', no coffee/cooking oil of any kind/scissors, some dirty silverware & other basics- no soap in showers. Main attractions for this house for us were the indoor pool & jacuzzi. Upon arrival jacuzzi was 40 degrees & dirty (we cleaned out it out with our hands). We immediately communicated this to the property manager who came out and said it would take some time for it to heat up enough- well it took 2 days out of 4 days there- doesn't seem right to advertise something as an amenity & have it not work for half the stay.Pool- the water & room were cold- for the 4 days we were there, I was the only one in our party that went in the pool once. Response of property was literally that the pool was at 'legal min. temp' a pool has to be, but the room was cold & she said that particular room temp couldn't be changed. Downstairs shower had a very loose handle 'plate' which made it a challenge to turn on- owner&PM made it seem like we should've known that. Owner made a joke- after all this, as compensation, he offered us a free night next time we visit. No thanks.
Neha P.
Stayed 4 nights in Dec 2024