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Best Western Plus Ottawa City Centre

3.0 star property
Eco-certified Ottawa hotel in Civic Hospital - Experimental Farm - Central Park with free parking

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Ottawa City Centre

Hypo-allergenic bedding, in-room safe, laptop workspace
Room amenity
Suite, 2 Queen Beds, Non Smoking, Kitchen
Suite, 2 Queen Beds, Non Smoking, Kitchen
Seasonal outdoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
The price is €93
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen

Hypo-allergenic bedding, in-room safe, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Flat-screen TV
Clothes dryer
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Kitchen

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Studio, 1 King Bed, Non Smoking, Kitchen

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchen
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Hypo-allergenic bedding, in-room safe, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Clothes dryer
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Pool
Breakfast included
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (2068)
The price is €121
includes taxes & fees
15 Dec - 16 Dec
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel
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About the area

Map
1274 Carling Ave, Ottawa, ON, K1Z7K8

What's nearby

  • Ottawa Hospital Civic Campus - 14 min walk - 1.3 km
  • Rideau Canal - 5 min drive - 3.8 km
  • Carleton University - 6 min drive - 5.8 km
  • Canadian War Museum - 7 min drive - 5.0 km
  • Parliament Hill - 7 min drive - 6.8 km

Getting around

  • Carling Station - 6 min drive
  • Ottawa Station - 11 min drive
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Run2Patty - ‬14 min walk
  • ‪Bowman's Bar & Grill - ‬5 min walk
  • ‪Juice Dudez - ‬20 min walk
  • ‪Second Cup - ‬16 min walk
  • ‪Domino's Pizza - ‬8 min walk

About this property

Best Western Plus Ottawa City Centre

Eco-certified hotel near Rideau Canal
Consider a stay at Best Western Plus Ottawa City Centre and take advantage of a garden, dry cleaning/laundry services and a fireplace in reception. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), motorhome/coach/lorry parking and an electric car charging station
  • Express check-out, smoke-free property and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All 121 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and shower/bath combinations
  • 48-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Czech, English, French, Polish, Portuguese, Serbian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: CAD 5 to 15 for adults and CAD 5 to 15 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,195 square foot of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Dryer
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 September to 23 June:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 5 to 15 for adults and CAD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from 01 July to 05 September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Macies
Best Western Macies Hotel
Best Western Plus Macies
Best Western Plus Macies Hotel
Best Western Plus Macies Hotel Ottawa
Macies Best Western
Macies Hotel
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre
Best Western Ottawa
Ottawa Best Western
Best Plus Ottawa City Ottawa
Best Western Plus Ottawa City Centre Hotel
Best Western Plus Ottawa City Centre Ottawa
Best Western Plus Ottawa City Centre Hotel Ottawa

Frequently asked questions

Does Best Western Plus Ottawa City Centre have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from September 10 until June 23.

How much does it cost to stay at Best Western Plus Ottawa City Centre?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Ottawa City Centre on 15 Dec 2024 start from €92.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Ottawa City Centre pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Ottawa City Centre?

Self-parking is free at this property.

What time is check-in at Best Western Plus Ottawa City Centre?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Ottawa City Centre?

Checkout is at 11:00 AM.

Where is Best Western Plus Ottawa City Centre located?

Located in Civic Hospital - Experimental Farm - Central Park, this eco-certified hotel is within 1 mile (2 km) of Ottawa Hospital Civic Campus and Great Canadian Theatre Company. Commissioners Park and Canada Agriculture and Food Museum are also within 2 miles (3 km). Carling Station is 28 minutes by foot and Tunney's Pasture Station is 30 minutes.

Best Western Plus Ottawa City Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 539 out of 1014 reviews" "
Rating 8 - Good. 323 out of 1014 reviews" "
Rating 6 - Okay. 79 out of 1014 reviews" "
Rating 4 - Poor. 34 out of 1014 reviews" "
Rating 2 - Terrible. 39 out of 1014 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Fumiko

Stayed 1 night in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night to visit family. Found the location convenient and clean.
Stayed 1 night in Nov 2024

4/10 Poor

Lyndon

Disliked: Staff & service, property conditions & facilities
Noisy hotel from poor sound proofing, no carpets. Value for dollar is very poor
Stayed 2 nights in Nov 2024

10/10 Excellent

Miles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 1 night in Oct 2024

4/10 Poor

Lori

Liked: Cleanliness, staff & service
There was a lot of commotion in the hallway off and on from 11:00 til 2-3 am. Someone was yelling at the kids in the hall and then it sounded like others came to discuss the threats every 30 min or so. As they entered or exited a door somewhere my door moved in the frame as if someone was trying to open it. Between that and then loud discussions outside my door I didn’t get a very good sleep and I checked out early. I I was not able to get a refund for the second night, but would appreciate some remuneration for this.
Stayed 2 nights in Nov 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, internet and free parking. Also nice to have a restaurant
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Travelled with family
Very noisy. After asking the people to be quiet at 1am, called to the front desk. Loud for the next 40 minutes and then again at 4am. Although the staff were polite, there was no compensation offer for such an awful experience
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Jennifer

Travelled with family
The centipede that crawled across the wall by the bed has me terrified to sleep worrying there were more ..
Stayed 1 night in Nov 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, property conditions & facilities
Just off the highway, easy to find, walking distance to Wellington Village in warm weather
Stayed 1 night in Nov 2024

10/10 Excellent

james K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and restaurant staff were amazing!
Stayed 1 night in Oct 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. Service was excellent. Restaurant was a bit pricey.
Stayed 1 night in Oct 2024

2/10 Terrible

Marilyn

Disliked: Cleanliness
Stayed 8 nights in Sep 2024

8/10 Good

SOHEIL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was clean, clear and specious and you could find everything you want as hotel there. However, the breakfast was not great and the waiters reached came to our table immediately after finishing breakfast and give us the check before we ask them for it. They clearly waited us to leave the dining room impatiently while there are a lot of available tables for other guests.
Stayed 3 nights in Oct 2024

10/10 Excellent

Folashade

Liked: Cleanliness, staff & service, property conditions & facilities
Good and very spacious room, recommended for family short stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always convenient for planned visits to family and friends. close to restaurants. No charge for parking. Buses are convenient if we choose to go that way.
Stayed 1 night in Oct 2024

2/10 Terrible

Samantha

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel at first glance looks extremly clean. However, within 20 min of being in the room we found two huge bugs. My husband killed them immediately. He assumed they came in from outside or w.e- we were not sure what they were at first until the next morning when we checked out... another guest checking out in front of me had a photo of the same bug on her phone and was showing the staff she had found it in her bed.. she referred to it as a roach...the staff did not correct her, just apologized and offered her free breakfast as a comp. We went out to dinner late in the evening. When returning to the hotel there were multiple drug addicts walking through the parking lot checking car doors... reading reviews i had no idea we were in a bad area or should worry.. the staff were amazingly nice and helpful. The room was generally clean but i wouldnt return due to the neighbourhood and the bugs.. not for me...
Stayed 1 night in Oct 2024

8/10 Good

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing bad
Stayed 1 night in Oct 2024

6/10 Okay

Kamalpreet

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
We were in Ottawa for a wedding & the staff both added portable accessory toilet seat & grab bar for my wife AND allowed early check in so we could freshen up prior to going to the wedding. Very pleased with the service. The hotel was overall pretty good shape but looks like it needs a bit of an upgrade in the near future. The only real reason I didn't give this a higher rating is access to the Hotel is a bit of a pain, but that's due to the location. Some directional signs might help.
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and cozy. Room with kitchenette had everything we needed for our stay. Appreciated having a full sized fridge. The hotel was close to the highway so it was easy to get to all the places we planned to visit in the city. Liked the ability to Chromecast to the TV in the room too. Would highly recommend and would definitely stay again on future visits to the city.
Stayed 7 nights in Oct 2024