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Brookstreet

4.5 star property
Luxury Ottawa hotel in Kanata with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Brookstreet

Property entrance
Indoor pool, seasonal outdoor pool
Ice skating
Games room
Terrace/patio
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
The price is €155
includes taxes & fees
1 Dec - 2 Dec

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 46.0 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Golf View

Deluxe Room, 1 King Bed, Balcony, Golf View

Deluxe Room, 1 King Bed, Balcony, Golf View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 44 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property – evening/night

Wingate by Wyndham Kanata West Ottawa

Pool
Hot tub
Breakfast included
Pet-friendly
9.0 out of 10, Wonderful, (1547)
The price is €134
includes taxes & fees
8 Dec - 9 Dec
Wingate by Wyndham Kanata West Ottawa
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About the area

Map
525 Legget Drive, Ottawa, ON, K2K 2W2

What's nearby

  • Kanata Centrum Shopping Centre - 7 min drive - 6.9 km
  • Bell Sensplex - 8 min drive - 8.6 km
  • Canadian Tire Centre - 9 min drive - 8.8 km
  • Tanger Outlets - 10 min drive - 10.5 km
  • Algonquin College - 14 min drive - 16.9 km

Getting around

  • Ottawa Fallowfield Station - 19 min drive
  • Ottawa International Airport (YOW) - 29 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Tim Hortons - ‬16 min walk
  • ‪Milestones - ‬6 min drive
  • ‪Starbucks - ‬17 min walk
  • ‪Burger King - ‬9 min walk

About this property

Brookstreet

Luxury eco-certified hotel near Canadian Tire Centre
A golf course, a terrace and a coffee shop/cafe are just a few of the amenities provided at Brookstreet. Tee up with amenities, such as a driving range, golf lessons and a restaurant with golf course views, at this hotel. Indulge in a detox wrap, a body scrub and a body wrap at Au Naturel Spa, the on-site spa. The on-site restaurant, Perspectives Restaurant, offers breakfast, brunch, lunch and dinner. Enjoy the health club, as well as activities, such as ice skating and hiking/biking. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool
  • Limo/town car service, cooked-to-order breakfast (surcharge) and free bike hire
  • Valet parking (surcharge), an electric car charging station and express check-out
  • Multilingual staff, a ballroom and a 24-hour front desk
  • Guest reviews give top marks for the pool, helpful staff and location
Room features
All 276 rooms have comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with designer toiletries and showers
  • 37-inch HDTVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (CAD 15.95 per night; includes in/out privileges)
  • Valet parking on site (CAD 24.95 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Perspectives Restaurant

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 27,986 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch HDTV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 25.00, per pet (varies based on length of stay), plus a deposit of CAD 250.00 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately CAD 16.00 per person
  • Self-parking fee: CAD 15.95 per night (in/out privileges)
  • Valet parking fee: CAD 24.95 per night (in/out privileges)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

The seasonal pool will be open from June to September
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brookstreet
Brookstreet Hotel
Brookstreet Hotel Ottawa
Brookstreet Ottawa
Brook Street Hotel
Brookstreet Hotel
Brookstreet Ottawa
Brookstreet Hotel Ottawa

Frequently asked questions

Does Brookstreet have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Brookstreet?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Brookstreet on 1 Dec 2024 start from €154.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Brookstreet pet-friendly?

Yes, pets are allowed at this property. There's a deposit of CAD 250.00 per stay and a fee of CAD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Brookstreet?

Self-parking is available for CAD 15.95 per night. Valet parking is available for CAD 24.95 per night.

What time is check-in at Brookstreet?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Brookstreet?

Checkout is at 11:00 AM.

Where is Brookstreet located?

Located in Kanata, this luxury hotel is within 6 miles (10 km) of Kanata Centrum Shopping Centre, Canadian Tire Centre and Bell Sensplex. Andrew Haydon Park and Tanger Outlets are also within 9 miles (15 km).

Brookstreet Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1004 reviews" "
Rating 8 - Good. 230 out of 1004 reviews" "
Rating 6 - Okay. 90 out of 1004 reviews" "
Rating 4 - Poor. 37 out of 1004 reviews" "
Rating 2 - Terrible. 33 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Ac noise and outdoor fan noise
Stayed 3 nights in Nov 2024

8/10 Good

Barry

Liked: Property conditions & facilities
Satisfactory
Stayed 1 night in Nov 2024

4/10 Poor

Kathy, Ottawa

Travelled with family and small children
Disliked: Cleanliness, staff & service
This hotel had its day but now the rooms were dirty, particularly the ice bucket and less commonly used things seemed to have been months between cleaning. Staff and management were dismissive and acted inconvenienced when mentioned the concerns. The hotel rooms seemed dated and needed an overall refresh.
Stayed 1 night in Nov 2024

4/10 Poor

Mohammad

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Good hotel in great location. But customer service can’t be any worse I always book this hotel because it should give me VIP privileges, but it never does ! I never get my room upgraded, and I always assumed they don’t have anything better available. This time I asked the front desk lady for a better room and she gave me multiple options, but very rudely assured me that I have to pay for that upgrade I used to stay at Brookstreet every month, but next time I think I will look for something else
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern facility.
Stayed 1 night in Nov 2024

10/10 Excellent

Roselyne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Morningstar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel except for the limited above ground parking.
Stayed 1 night in Nov 2024

6/10 Okay

Hessah

Stayed 3 nights in Oct 2024

8/10 Good

Olivia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, lots of open space and convenient for many places in the area.
Stayed 3 nights in Nov 2024

4/10 Poor

Melvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean well appointed hotel room. However one of the worse nights I have spent in a hotel. Went to bed at 11, was just falling to sleep when some kids out in the hallway it seemed started screaming. Got the adrenaline going. Started to doze off again and the same thing happened. Wide awake this time. Then people were opening and closing their doors until 3 am when exhaustion took over and I slept for a few hours. In the morning when we tried to leave the underground parking, we had left our keys at reception during checkout leaving us no way to get out of the garage. Had to call for help multiple times, with a line of cars behind me, before someone answered and raised the exit bar
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Su

Travelled with partner
All around excellent experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Rose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very comfy beds and quiet. Slept great!
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, loved the balcony and live jazz bar
Stayed 3 nights in Nov 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a few times now and it's a beautiful spot. Hotel is great and restaurants are also delicious. In our room the shower was half working - half the water passed thru the shower head and half remained out the drain. The clock doesn't quote work as some of the LED lights didn't work anymore.
Stayed 1 night in Nov 2024

10/10 Excellent

James, Lindsay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at Brookstreet. It's a great relaxing hotel. Restaurants are excellent quality
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at Brookstreet. Great staff. Beautiful rooms
Stayed 1 night in Nov 2024

2/10 Terrible

Angelo

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I sent this email to this hotel. Also followed up with another message, and got no reply. Customer service is abysmal. My letter to them: Recently, I’ve started staying at Brookstreet regularly. My parents are in a nearby elder care facility, and the your hotel has been a convenient and comfortable place to stay when visiting them. I typically stay overnight and can visit them twice, the evening when I arrive, and the following day, before heading home. Last weekend, however, was an exception. I had a junior suite booked for the night of November 22. The hotel was very busy and was hosting an event. I arrived after 4 pm, the check-in time, and was told my junior suite was not available yet. A rush was put on getting the room ready, and I was told it would only be a few minutes. I was given a drink voucher and asked to wait in the bar and told I’d be called on my cell phone when the room was made up. By around 5:30, my phone had not rung. I went back into line and when I got to the counter, the hotel representative told me that my room was still not ready but would see if I could be put somewhere else. Another junior suite was found, and sometime around 5:45 or 6 pm I finally got checked in. It was now too late to join my family for dinner. As well, the room to which I was assigned was directly over the party tent for an event. There was loud music playing in the evening. This was not a quiet or pleasant stay, not worth the $363. Any they don’t care.
Stayed 1 night in Sep 2024

6/10 Okay

Giles

Business traveller
Liked: Cleanliness
I only go to this hotel because of its location.
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Liked: Cleanliness, amenities, property conditions & facilities
Excellent located
Stayed 7 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2024

2/10 Terrible

Parsa

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
There were people partying at 4 am on our floor. This woke us up and caused extreme inconvenience since we have a baby who needed to be put back to sleep. The party was stopped only after I called down and complained. On the next morning, I expressed this to the rep and all she did was gave me a card to talk to the manager to see if I can get discounts for future stays! I am not going to stay there again so the discount is of no use. Providing a good night sleep is the only thing we needed from them which they failed to provide!
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Stayed 1 night in Sep 2024

10/10 Excellent

James, Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Taylor

Stayed 1 night in Sep 2024