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The Westin Ottawa

4.0 star property
Eco-certified Ottawa hotel connected to the convention centre, steps from Rideau Canal

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Westin Ottawa

Exterior
Point of interest
Meeting facility
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Hot tub
The current price is €188
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Suite, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View | Living area

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds (View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Sofa bed - double
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 23.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 23.4 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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8.6 out of 10, Excellent, 2,182 reviews
The price is €160
includes taxes & fees
1 Mar - 2 Mar
Fairmont Chateau Laurier
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About the area

Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4

What's nearby

  • Rogers Centre Ottawa - 1 min walk
  • University of Ottawa - 7 min walk
  • Byward Market Square - 7 min walk
  • Parliament Hill - 13 min walk
  • Canadian Museum of History - 4 min drive

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪JOEY Rideau - ‬2 min walk
  • ‪Wilfrid's - ‬5 min walk
  • ‪The Shore Club - ‬1 min walk
  • ‪Bridgehead - ‬5 min walk
  • ‪Tim Hortons - ‬4 min walk

About this property

The Westin Ottawa

Eco-certified hotel near Rideau Canal
Located close to Rogers Centre Ottawa and Byward Market Square, The Westin Ottawa provides a shopping centre on-site, a coffee shop/cafe and a garden. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Enjoy the 24-hour gym, as well as activities such as racquetball/squash. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also find perks such as:
  • An indoor pool
  • Limo/town car service, breakfast (surcharge) and bike hire
  • Valet parking (surcharge), an electric car charging station and express check-out
  • Express check-in, tour/ticket information and a ballroom
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 492 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as safes and WiFi.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with baths or showers and free toiletries
  • 50-inch HDTVs with cable channels
  • Fridges, on-request microwaves and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 30 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)

Food and drink

  • Breakfast to-go available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 5 to 25 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping centre
  • Spa tub

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 473,612 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (81 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 5 to 25 for adults and CAD 5 to 25 for children
  • Fee for in-room wireless Internet: CAD 10.95 per day (rates may vary)
  • Valet parking fee: CAD 55 per day (in/out privileges)
  • Off site parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

Does The Westin Ottawa have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 10:00 PM.

How much does it cost to stay at The Westin Ottawa?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at The Westin Ottawa on 28 Feb 2025 start from €188.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Westin Ottawa pet-friendly?

Yes, dogs are allowed at this property.

How much is parking at The Westin Ottawa?

Valet parking is available for CAD 55 per day.

What time is check-in at The Westin Ottawa?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Westin Ottawa?

Checkout is at noon. Late checkout is available for CAD 50 (subject to availability).

Where is The Westin Ottawa located?

Located in Downtown Ottawa, this eco-certified hotel is steps away from Rideau Canal and Rogers Centre Ottawa. University of Ottawa and Byward Market Square are also within 10 minutes. Rideau Station is only a 4-minute walk and Parliament Station is 11 minutes.

The Westin Ottawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1007 reviews" "
Rating 8 - Good. 216 out of 1007 reviews" "
Rating 6 - Okay. 90 out of 1007 reviews" "
Rating 4 - Poor. 37 out of 1007 reviews" "
Rating 2 - Terrible. 40 out of 1007 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Disliked: Property conditions & facilities
While I am a Marriott Bonvoy member and have had several pleasant stays at the Westin Ottawa over the years, we were very disappointed in our stay in January 2025, especially after having paid over $400 for the room. These were the issues: - Shower did not drain - about 2 inches of water remained after shower - Bed sheets were not tucked in and would uncomfortably bunch up - Only 2 coffee creamers (we did get more when we asked) - No plug-ins at bedside tables (plug was behind headboard) - 3 plug-ins on the desk are loose and a fire hazard! - TV reception was poor and blacking out - Toilet paper holder location is very awkwardly behind/beside the toilet - Only one robe and one set of slippers in closet - Pillows were very soft and uncomfortable with no other options provided - No Kleenex refill box - blue sheets were already showing when we arrived - it had been my understanding that I had booked a room with a view of the canal/Parliament where I have been several times before when booking a premium room, but we were on the other side of the hotel, and were advised we would have to pay even more money to upgrade to such a room.
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Endora, Shubenacadie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure elevator system
Stayed 3 nights in Jan 2025

6/10 Okay

KERRI-ANN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Sherrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, staff and service was absolutely excellent. They only lost a star because the king sized bed is really a double, queen length. Also, the O train entrance seems to attract loitering types, so use the mall entrance.
Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Stayed 1 night in Dec 2024

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the lobby, spacious rooms

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay...the staff was tremendous..
Stayed 4 nights in Jan 2025

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Ottawa was amazing! Checkin customer service was great
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Josee

Travelled with group
Liked: Amenities
Good servive from pulling up to valet to leaving the next day.
Stayed 1 night in Dec 2024

8/10 Good

Philipp

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Westin is simply my favorite place to stay whenever I go!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wouldn’t hesitate to stay again !
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracey

The staff was very kind
Stayed 1 night in Dec 2024

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Great location, but the two rooms we booked (on 10th floor) smelled like strong body odour, despite running the AC, opening the window and having housekeeping spray the carpets. Rooms looking tired. Broken lamp meant the room seemed dark. Excellent location and view.
Stayed 1 night in Dec 2024

8/10 Good

Bernard

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Chad

Stayed 1 night in Dec 2024

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Dec 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like that the property did not have in and out privileges for self parking but not in their control
Stayed 3 nights in Dec 2024