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Acanto Playa del Carmen, Trademark Collection by Wyndham

4.0 star property
Colonial aparthotel with free breakfast and spa services

Choose dates to view prices

Photo gallery for Acanto Playa del Carmen, Trademark Collection by Wyndham

Sports facility
Exterior
Property amenity
Courtyard
Suite, 1 Bedroom | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Room service
  • Pool
  • Housekeeping
  • Spa
The current price is €138
includes taxes & fees
23 Jun - 24 Jun

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Suite, 2 Bedrooms (Penthouse)

Superior Suite, 2 Bedrooms (Penthouse)

Superior Suite, 2 Bedrooms (Penthouse)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 2 Bedrooms

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Suite, 3 Bedrooms

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 111 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Superior Suite, 3 Bedrooms (Penthouse)

Superior Suite, 3 Bedrooms (Penthouse)

Superior Suite, 3 Bedrooms (Penthouse)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 111 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Ocean View (Penthouse)

Superior Suite, 1 Bedroom, Ocean View (Penthouse)

Superior Suite, 1 Bedroom, Ocean View (Penthouse)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio Suite (Penthouse)

Superior Studio Suite (Penthouse)

Superior Studio Suite (Penthouse)

Highlights

Furnished patio
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
HDTV
  • 42 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • 37 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Master)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 2 Bedrooms (Master)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 65 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Bedroom (Master)

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Suite, 1 Bedroom (Master)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 16 min walk - 1.4 km
  • Playacar Golf Club - 5 min drive - 2.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬2 min walk
  • ‪Aldea Corazón - ‬2 min walk

About this property

Acanto Playa del Carmen, Trademark Collection by Wyndham

Colonial aparthotel with free breakfast and spa services
This smoke-free aparthotel features an outdoor pool, a coffee shop/cafe and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space and concierge services are on-site. Each apartment offers comforts like a pillowtop bed and Egyptian cotton sheets, plus free WiFi and a flat-screen TV with cable channels. Additional amenities include room service, free international calls and free long-distance calls. Change of towels is available on request.
Acanto Playa del Carmen, Trademark Collection by Wyndham offers 29 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, German, Italian, Spanish

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Property amenities

Beach

  • White sand beach nearby
  • Beach towels

Pool/Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 68 kilometres
  • Bus station shuttle (surcharge)
  • Car hire
  • Car not required
  • Onsite parking available only on request
  • Free secured self parking on site
  • Limited on-site parking

Family friendly

  • Children stay free (see details)
  • Cot: USD 55 per stay
  • Highchair

Food and drink

  • Water dispenser

Dining

  • Free continental breakfast available daily 8 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Limited room service

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed: USD 55 per stay

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Gas grill
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 600 square feet of conference space
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 5 kg per pet
  • Fee: USD 100 per pet per week
  • Service animals exempt from fees
  • Deposit: USD 250 per stay

Suitability/Accessibility

  • Lift (80 centimetre wide door)
  • Tile flooring in public areas
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • Near a health/beauty spa
  • Near an outlet shopping centre
  • Near the boardwalk/promenade
  • On the Strip

Things to do

  • Bicycle parking
  • Bicycle rentals
  • Ecotours
  • Boat tours nearby
  • Fishing nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 29 units
  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle rentals
  • Built in 2011
  • Colonial architecture
  • Connecting units available
  • Eco-friendly cleaning products used
  • Ecotours
  • Energy-saving switches in guestrooms
  • Individual decor
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Recycling
  • Rooftop garden
  • Soundproofing
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00, per pet, per week, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 5 kg per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 55.0 per stay.
Cots (infant beds) are available for USD 55.0 per stay

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 196 per vehicle (return, maximum occupancy 7)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 55.0 per stay
  • Rollaway bed fee: USD 55.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Acanto Boutique
Acanto Boutique Hotel
Acanto Boutique Hotel Playa del Carmen
Acanto Boutique Playa del Carmen
Acanto Boutique Hotel Riviera Maya/Playa Del Carmen, Mexico
Acanto Boutique Hotel Condominiums Playa Carmen
Acanto Boutique Hotel Condominiums
Acanto Boutique Playa Carmen
Acanto Hotel Condominiums
Acanto Playa Carmen
Acanto Hotel Condominiums Playa Carmen Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Hotel Condominiums Playa del Carmen
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Acanto Hotel Condominiums Playa del Carmen
Acanto Boutique Hotel Suites
Acanto Carmen Del Carmen

Frequently asked questions

Does Acanto Playa del Carmen, Trademark Collection by Wyndham have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Acanto Playa del Carmen, Trademark Collection by Wyndham?

As of 9 Jun 2025, prices found for a 1-night stay for 2 adults at Acanto Playa del Carmen, Trademark Collection by Wyndham on 23 Jun 2025 start from €138.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Acanto Playa del Carmen, Trademark Collection by Wyndham pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a deposit of USD 250 per stay and a fee of USD 100.00 per pet, per week. Service animals are exempt from fees.

How much is parking at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Self-parking is free at this property.

What time is check-in at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of USD 25 (subject to availability).

What time is check-out at Acanto Playa del Carmen, Trademark Collection by Wyndham?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Does Acanto Playa del Carmen, Trademark Collection by Wyndham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 196 per vehicle applies.

Where is Acanto Playa del Carmen, Trademark Collection by Wyndham located?

This family-friendly Playa del Carmen aparthotel is located on the Strip, just steps away from Quinta Avenida and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are also within 3 mi (5 km).

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Acanto Playa del Carmen, Trademark Collection by Wyndham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 394 reviews
Rating 8 - Good. 117 out of 394 reviews
Rating 6 - Okay. 27 out of 394 reviews
Rating 4 - Poor. 11 out of 394 reviews
Rating 2 - Terrible. 8 out of 394 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rudolpho

Liked: Cleanliness, property conditions & facilities, communication
Great staff and accommodation
Stayed 6 nights in Mar 2025

10/10 Excellent

Udalio

Liked: Cleanliness, property conditions & facilities, communication
Great staffing, customer service oriented
Stayed 5 nights in Apr 2025

10/10 Excellent

Laurel

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was exceptional, and very friendly and helpful. The building is beautiful, and gave us a very relaxing stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hui Ling

Liked: Cleanliness, room comfort, communication
Amazing stay. Niguel was extremely kind and helpful.hotel is very close to shop and restaurant.5 minutes walk to the beach.We really enjoyed our 4 nights stay in the hotel
Stayed 4 nights in Jan 2025

10/10 Excellent

Sue

Liked: Cleanliness, amenities, property conditions & facilities
The initial room we were given when we checked in late in the day, wasn't great. It was rather small, felt unkept and the bathroom had water pressure issues. When we brought up the issues to the management, they were happy to make the switch the next day and gave us the free upgrade to a suite. Which was very spacious, clean and comfortable. Laura- one of the manager was very accomodating and all the hotel staffs were helpful and friendly. Acanto felt like home during our stay!
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
What a unique property! So close to night life, dinning and beaches. First time staying at this place and would do it again! Next time we are bringing the kids!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property in a great central location near the beach, dining, and shopping
Stayed 3 nights in Nov 2024

10/10 Excellent

Constance

Liked: Cleanliness, room comfort, communication

Acanto really good!

We spent three nights. Quiet, clean, well appointed. Friendly, helpful staff. Liked the pool & breakfast. Would recommend.
Stayed 3 nights in Feb 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, communication
Nice.. Continental Breakfast was weak, had the AC unit intake for several units in my bathroom.. little noisy. Staff were friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nathalie Marie Kate

Liked: Cleanliness, property conditions & facilities, communication
Nice property in center of town with very friendly staff. Easy 5min walk to the beach and 1min from 5th avenue. Rooms were spacious and clean, but some appliances were dated.

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location to everything! Ocean views we loved our penthouse! Private garage locked parking as well! Definitely will be back!
Stayed 1 night in Dec 2024

8/10 Good

Mirza

Liked: Cleanliness, property conditions & facilities, communication
The room had a few problems such as the shower pressure, leaking sink, living room tv had not volume. The property is cute, but if you’re like me, you probably won’t like the noisy bed sheets. The breakfast consists of boiled eggs and coffee, some individual cereal boxes and toast. The night guy Miguel was the best worker at the property.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos Orlando

Liked: Cleanliness, property conditions & facilities, communication
Located in the heart of the action. Lots of restaurants and shops. Hotel is well maintained and house keeping does an excellent job. Friendly staff at the front desk. Shout out to Miguel for his happy and friendly attitude. His continental breakfasts are the best. The freshest fruits and different breakfast items are set up daily.
Stayed 4 nights in Jan 2025

8/10 Good

Suni

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s a lovely property, well maintained, spacious and most importantly friendly staff. Miguel is a star who is helpful and kind. I did have a room closer the 5th ave and hence was loud but it wasn’t too much of an issue for me.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mayra L

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendliness and safety were highly appreciated.
Stayed 4 nights in Oct 2024

10/10 Excellent

Courtney

Liked: Cleanliness, property conditions & facilities, communication
Very nice property close to shopping and restaurants!
Stayed 1 night in Mar 2024

10/10 Excellent

irving

Liked: Cleanliness, amenities, property conditions & facilities, communication
The overnight concierge/doorman was awesome.
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was wonderful very clean and quiet! Safe area, close to everything!
Stayed 2 nights in Aug 2024

10/10 Excellent

Claude

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice Place
Stayed 6 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, room comfort, communication
Second time staying at Acanto. Great place, clean, excellent staff, very close to activities
Stayed 3 nights in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, communication
was a good stay !
Stayed 2 nights in Dec 2023

8/10 Good

Yanira

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is very good. There’s lots of eating options nearby and lots of walkable shopping. The area is mostly quiet and it’s safe at night. We enjoyed our stay and enjoyed the large room we had.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, property conditions & facilities, communication
As usual, the Acanto staff and property were awesome!
Stayed 7 nights in May 2024

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved it. Location was amazing and the staff were so kind. Would stay again in a heartbeat!
Stayed 1 night in Feb 2024

10/10 Excellent

Robin

Liked: Cleanliness, property conditions & facilities, communication
So much to do in area
Stayed 1 night in Mar 2024