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Sandos Caracol Eco Resort - All Inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near Gran Coyote Golf

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Photo gallery for Sandos Caracol Eco Resort - All Inclusive

Aerial view
Exterior
Restaurant
Lake
Aerial view
Escape to Sandos Caracol Eco Resort - All Inclusive, a tranquil oasis with an adjacent golf course and access to the nearby Quinta Alegría Shopping Mall. Bask in the sun on a pristine white sand beach, indulge in rejuvenating spa treatments at SPA SANDOS or enjoy any of the 9 on-site restaurants.

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Breakfast included
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Eco Family Suite

Eco Family Suite

Eco Family Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Renovated in 2017
Separate bedroom
Blackout curtains
Ceiling fan
  • 41 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Eco Family Superior

Eco Family Superior

Eco Family Superior

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Renovated in 2017
Blackout curtains
Ceiling fan
Bathrobes
  • 29.8 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Superior Select Adults Only

Free minibar, in-room safe, desk, laptop workspace

Superior Select Adults Only

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Bathrobes
Hairdryer
  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Penthouse Select Adults Only

Free minibar, in-room safe, desk, laptop workspace

Penthouse Select Adults Only

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Ceiling fan
Bathrobes
  • 62 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Select Adults Only

Deluxe Select Adults Only

Deluxe Select Adults Only

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
Bathrobes
  • 41 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Pool View 1 Bedroom Suite

Pool View 1 Bedroom Suite

Pool View 1 Bedroom Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Ceiling fan
Bathrobes
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Pool View Penthouse

Pool View Penthouse

Pool View Penthouse

Highlights

Balcony
Private indoor hot tub
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout curtains
Ceiling fan
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Pool View Superior

Pool View Superior

Pool View Superior

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
Plasma TV
Blackout curtains
Ceiling fan
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Eco Family Penthouse

Free minibar, in-room safe, desk, laptop workspace

Eco Family Penthouse

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
2 bedrooms
Blackout curtains
Ceiling fan
Bathrobes
  • 64 sq m
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bunk Bed

View all photos for Suite Premium With Garden View

Free minibar, in-room safe, desk, laptop workspace

Suite Premium With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Suite Superior With View

Free minibar, in-room safe, desk, laptop workspace

Suite Superior With View

  • Sleeps 4
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Suite Premium With Garden View

Free minibar, in-room safe, desk, laptop workspace

Suite Premium With Garden View

  • Sleeps 5
  • 3 Single Beds and 1 King Bed

View all photos for Suite Superior With View

Free minibar, in-room safe, desk, laptop workspace

Suite Superior With View

  • Sleeps 3
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Suite Superior With View

Free minibar, in-room safe, desk, laptop workspace

Suite Superior With View

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite Premium With Garden View

Free minibar, in-room safe, desk, laptop workspace

Suite Premium With Garden View

  • Sleeps 5
  • 1 King Bed and 3 Single Beds

View all photos for Suite Premium With Garden View

Free minibar, in-room safe, desk, laptop workspace

Suite Premium With Garden View

  • Sleeps 2
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Suite Superior With View

Free minibar, in-room safe, desk, laptop workspace

Suite Superior With View

  • Sleeps 2
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Suite Superior With View

Free minibar, in-room safe, desk, laptop workspace

Suite Superior With View

  • Sleeps 3
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Suite Premium With Garden View

Free minibar, in-room safe, desk, laptop workspace

Suite Premium With Garden View

  • Sleeps 4
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Suite Superior With View

Free minibar, in-room safe, desk, laptop workspace

Suite Superior With View

  • Sleeps 4
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Suite Superior With View

Free minibar, in-room safe, desk, laptop workspace

Suite Superior With View

  • Sleeps 4
  • 1 Double Bunk Bed and 1 King Bed

View all photos for Suite Master With Pool View

Free minibar, in-room safe, desk, laptop workspace

Suite Master With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Premium

Free minibar, in-room safe, desk, laptop workspace

Suite Premium

  • Sleeps 3
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Room Superior

Free minibar, in-room safe, desk, laptop workspace

Room Superior

  • Sleeps 4
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Suite Premium With Pool View

Free minibar, in-room safe, desk, laptop workspace

Suite Premium With Pool View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Premium

Free minibar, in-room safe, desk, laptop workspace

Suite Premium

  • Sleeps 4
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Room Superior With Pool View

Free minibar, in-room safe, desk, laptop workspace

Room Superior With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Premium

Free minibar, in-room safe, desk, laptop workspace

Suite Premium

  • Sleeps 4
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Suite Superior With View

Free minibar, in-room safe, desk, laptop workspace

Suite Superior With View

  • Sleeps 3
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Suite Premium With Garden View

Free minibar, in-room safe, desk, laptop workspace

Suite Premium With Garden View

  • Sleeps 2
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Suite Superior With View

Free minibar, in-room safe, desk, laptop workspace

Suite Superior With View

  • Sleeps 5
  • 1 Single Sofa Bed and 2 Queen Beds

Similar properties

Aerial view

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
8.2 out of 10, Very good, (3943)
The price is €342
includes taxes & fees
10 Mar - 11 Mar
Occidental at Xcaret Destination - All Inclusive
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About the area

Map
Carretera Cancún Chetumal Km. 295, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 12 min walk
  • Gran Coyote Golf - 8 min drive
  • Punta Esmeralda Beach - 8 min drive
  • El Camaleón Mayakoba Golf Course - 10 min drive
  • Quinta Avenida - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪The Fives Plaza - ‬19 min walk
  • ‪La Laguna - ‬3 min walk
  • ‪Marley Coffee - ‬19 min walk
  • ‪Arezzo - ‬14 min walk
  • ‪Breeze Pool Bar - ‬14 min walk

About this property

Sandos Caracol Eco Resort - All Inclusive

Upscale all-inclusive property near Gran Coyote Golf
Located close to Quinta Alegría Shopping Mall, Sandos Caracol Eco Resort - All Inclusive provides a free breakfast buffet, an adjacent golf course and free water park access. This property is a great place to bask in the sun with a white sand beach, beach massages and sunloungers. Indulge in reflexology, a body wrap and a hot stone massage at SPA SANDOS, the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. The health club offers yoga classes and fitness classes; other things to do include kayaking, snorkelling and sailing. In addition to 2 poolside bars and a swim-up bar, guests can connect to free WiFi in public areas.
Other perks include:
  • 3 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, 2 outdoor tennis courts and a round-trip airport shuttle (surcharge)
  • A gift shop, meeting rooms and wedding services
  • Guest reviews give good marks for the family-friendly amenities
Room features
All 956 rooms offer comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks, such as air conditioning and free stocked minibars. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with satellite channels
  • Balconies, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkelling
Surfing/body boarding

Land activities

Cycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

Dutch, English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 9 bars/lounges
  • 9 restaurants
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • 5 spa tubs
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Kayaking
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's club
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include window guards

We should mention

This property does not have any lifts
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 6 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caracol Eco
Caracol Sandos
Caracol Sandos Eco Resort
Eco Caracol Sandos
Eco Sandos Resort
Sandos Caracol Eco
Sandos Caracol Eco Playa del Carmen
Sandos Caracol Eco All Inclusive Playa del Carmen
Sandos Caracol Eco Resort All Inclusive Playa del Carmen
Sandos Eco Resort
Caracol Beach
Caracol Village Hotel Playa Del Carmen
Hotel Sandos Caracol Eco
Sandos Caracol Beach Resort Spa
Sandos Caracol Eco Hotel
Sandos Caracol Mexico
Sandos Caracol Riviera Maya

Frequently asked questions

Does Sandos Caracol Eco Resort - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Sandos Caracol Eco Resort - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos Caracol Eco Resort - All Inclusive?

Self-parking is free at this property.

What time is check-in at Sandos Caracol Eco Resort - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Caracol Eco Resort - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Sandos Caracol Eco Resort - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sandos Caracol Eco Resort - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is Sandos Caracol Eco Resort - All Inclusive located?

Located in Grand Coral, this beachfront property is next to a golf course and within 3 mi (5 km) of Gran Coyote Golf and Quinta Avenida. Quinta Alegría Shopping Mall and Central Square are also within 9 mi (15 km).

Sandos Caracol Eco Resort - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 364 out of 1515 reviews
Rating 8 - Good. 385 out of 1515 reviews
Rating 6 - Okay. 306 out of 1515 reviews
Rating 4 - Poor. 204 out of 1515 reviews
Rating 2 - Terrible. 256 out of 1515 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Francisco, tizapan el alto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Feb 2025

8/10 Good

Erin Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lot of fun here, felt safe and enjoyed the variety of things to do. We were there for a week with another family and our young children. The bugs definitely come out at night and the animals can be food aggressive so you have to be careful not to let your kids hold food in some outdoor areas.
Stayed 7 nights in Jan 2025

10/10 Excellent

Bridgett, Beulaville

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and resort clean.
Stayed 5 nights in Jan 2025

8/10 Good

Dominique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good family resort. Lots of things for families to do and see. Water park, bike rides, tennis, pickle ball, paddle, cenote swimming and river snorkel. Wildlife at the resort is incredible. Grounds need some tending too. Public washrooms have doors that are broken, toilet seats missing, this was the case in all public rest rooms. The beach is very rocky with a small spot for swimming. Wouldn’t be so bad if you brought water shoes. Room we stayed in was updated and perfect for a family of four. This is not an unlimited à la carte resort so be prepared to eat at the buffet some evenings.
Stayed 7 nights in Jan 2025

6/10 Okay

Dana Ann

Travelled with family
Liked: Cleanliness, amenities
Sandos eco resort has a lot of positives but also some negatives. Positives- jungle with lots of wild life, beach, cenote, water park, cleanliness, fun shows each night. Negatives- service, food, drinks, though I did enjoy some of it. The restaurant reservations were difficult to get and they told us we could only have three reservations during our 9 day stay. I would not stay at this resort again for the few negatives, since there are other all inclusive resorts in the area that offer much better service.
Stayed 8 nights in Jan 2025

10/10 Excellent

Kourtney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We loved this hotel as a family. Tons to do! Out of our 7 days, we never felt bored. We had no desire to leave the hotel because there was so much we could do on site. The only downside was no hot water in our room which made it extremely difficult with an infant and toddler. Beyond that, we loved our stay.
Stayed 7 nights in Jan 2025

8/10 Good

Tammie Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the property settled right in the jungle with lots of wildlife and nature. Rooms were ok, some of the buildings were a little tired but lovely overall
Stayed 7 nights in Jan 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Karina Lynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a magical resort! It’s a great place for a family vacation. We loved seeing the monkeys, coatis, and iguanas. The cenotes and natural surroundings were the main reasons we chose this resort. All the restaurant options were fabulous! We especially loved the Japanese restaurant, El Tempo. One great benefit of booking through Expedia is that the hotel concierge will make three restaurant reservations for you. The weather wasn’t ideal for us, but we embraced it—snorkeling in the rain and even spotting a small stingray at the resort’s beach. Be sure to bring water shoes, and you’ll have no trouble walking on the rocky parts of the shore. The rooms were perfect for families, and the bunk beds were an incredible option! The staff were fabulous and so was the night time shows. What a gem of a place! We can’t wait to return!
Stayed 7 nights in Jan 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lots of wildlife roaming the resort. Right in the middle of the jungle. Only issue we had was with hot water in the room but when complained they took care of it.
Stayed 7 nights in Jan 2025

10/10 Excellent

Cassandra, Federal Way

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2025

8/10 Good

Clayton

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

10/10 Excellent

Charity

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was outstanding.
Stayed 6 nights in Jan 2025

2/10 Terrible

Jerahmie

Disliked: Cleanliness, staff & service, property conditions & facilities
The food was awful and they charged us more for our kids. This wasn’t the experience we expected at all!
Stayed 5 nights in Dec 2024

10/10 Excellent

Dainy Xiomara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great for kids
Stayed 5 nights in Jan 2025

10/10 Excellent

Fernando Velez

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for kids
Stayed 4 nights in Jan 2025

4/10 Poor

Ilana

Travelled with family and small children
Liked: Cleanliness, amenities
There were some wonderful aspects of this property but overall our experience was extremely frustrating. Though I booked directly through Expedia (family room 2 adults, 2 kids ages 6 & 9), my reservation showed up for the resort as if I reserved with another company (PriceTravel?) and listed my children as babies. Due to this error, we arrived and were told we owed 5000 pesos (~$250) to cover the cost of the children. Additionally, the resort said they only received part of the money I paid expedia and ultimately told us we owed more money for the kids. I don't know if it was expedia's error or the resort's, but half of my vacation was spent dealing with this mistake. Neither the resort or expedia was helpful in resolving the issue. Restaurants were another source of frustration. If you are not a royal elite, it's nearly impossible to make a reservation at a non-buffet restaurant. No one told us until the 2nd day that reservations open online at midnight for the next day and are gone in minutes. It took complaining to 4 staff and 2 supervisors before they made us a reservation. The food was OK, but not great. The positives are that the property is beautiful. Despite rainy weather, there were a lot of really special activities (snorkeling in the river & cenote, exploring Mayan ruins) and those staff were fantastic. Our room was nice and cleaned regularly. The grounds were beautiful to explore, and the animals were particularly fun to see (monkeys, coatis, raccoons, birds).
Stayed 4 nights in Jan 2025

6/10 Okay

Paola

Stayed 4 nights in Jan 2025

8/10 Good

DONALD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everybody's grtitude when the received a tip.
Stayed 6 nights in Jan 2025

4/10 Poor

Jasmine

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
The food here was absolutely disgusting - when sitting down to eat each day I instantly lost my appetite, we eventually agreed to just continue to get food outside of the resort and stuff our faces to the point where we would not be hungry and forced to eat at the resort
Stayed 5 nights in Jan 2025

6/10 Okay

John David

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Jan 2025

6/10 Okay

Carol

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
Not allowed to book a restaurant a la carte every night but only for 3 nights
Stayed 6 nights in Dec 2024

10/10 Excellent

Andre Fabricio Salas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of walkways. Nice and quiet.
Stayed 7 nights in Jan 2025

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the layout and everything it has to offer eco friendly.
Stayed 7 nights in Jan 2025