Hacienda El Santuario San Miguel de Allende

4.0 star property
Colonial San Miguel de Allende hotel in Zona Centro with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda El Santuario San Miguel de Allende

Rooftop bar, al fresco dining, open daily
Garden
Master Suite
Front of property
Reception
VIP Access

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
The price is €210
includes taxes & fees
25 Nov - 26 Nov

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 5 of 5 rooms

Master Suite Doble

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2023
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds

Jr. Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2023
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Petite Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Pillow menu
Renovated in 2023
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Smart TV
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Grand Master Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Smart TV
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Map
Aldama 41, Zona Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • Juarez Park - 2 min walk - 0.2 km
  • Church of San Miguel Arcángel - 4 min walk - 0.4 km
  • San Miguel de Allende Historical Museum - 4 min walk - 0.4 km
  • Allende Garden - 5 min walk - 0.5 km
  • San Miguel de Allende Public Library - 9 min walk - 0.8 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 73 min drive

Restaurants

  • ‪Quince - ‬3 min walk
  • ‪Bar Luna - ‬4 min walk
  • ‪Bellevue Lunch & Late Night - ‬3 min walk
  • ‪Ki'bok Coffee SMA - ‬4 min walk
  • ‪Tostevere - ‬4 min walk

About this property

Hacienda El Santuario San Miguel de Allende

Upscale hotel revitalised in 2023 and located near Juarez Park
Located close to Church of San Miguel Arcángel and San Miguel de Allende Historical Museum, Hacienda El Santuario San Miguel de Allende provides a terrace, an art gallery on-site and a garden. Indulge in a Swedish massage, a facial and a body wrap at Wol-Ha, the on-site spa. The on-site Mexican cuisine family restaurant, La SanMiguelada, offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Local cuisine breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Tour/ticket information, concierge services and a reception hall
  • A 24-hour front desk, luggage storage and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms are individually furnished, and have comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Down duvets and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (MXN 250 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La SanMiguelada
  • Terraza Azul

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 291 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1571
  • Colonial architecture
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 800 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately MXN 300 for adults and from MXN 300 for children
  • Airport shuttle fee: MXN 4499 per vehicle (return, maximum occupancy 3)
  • Secured self-parking fee: MXN 250 per day
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number HSH9906289X7

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hacienda El Santuario
Hacienda El Santuario Centro
Hacienda El Santuario Centro Hotel
Hacienda El Santuario Centro Hotel San Miguel de Allende
Hacienda El Santuario Centro San Miguel de Allende
Hacienda El Santuario Hotel San Miguel de Allende
Hacienda El Santuario Hotel
Hacienda El Santuario San Miguel de Allende
Hacienda El Santuario
Hacienda El Santuario San Miguel de Allende Hotel

Frequently asked questions

Is Hacienda El Santuario San Miguel de Allende pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of MXN 800 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hacienda El Santuario San Miguel de Allende?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hacienda El Santuario San Miguel de Allende on 25 Nov 2024 start from €210.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hacienda El Santuario San Miguel de Allende?

Self-parking is available for MXN 250 per day.

What time is check-in at Hacienda El Santuario San Miguel de Allende?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hacienda El Santuario San Miguel de Allende?

Checkout is at noon.

Does Hacienda El Santuario San Miguel de Allende provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 4499 per vehicle applies.

Where is Hacienda El Santuario San Miguel de Allende located?

Located in Zona Centro, this spa hotel is within a 5-minute walk of Juarez Park, Church of San Miguel Arcángel and San Miguel de Allende Historical Museum. Allende Garden and El Nigromante Ignacio Ramirez Cultural Center are also within 10 minutes.

Hacienda El Santuario San Miguel de Allende Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 529 out of 813 reviews" "
Rating 8 - Good. 180 out of 813 reviews" "
Rating 6 - Okay. 65 out of 813 reviews" "
Rating 4 - Poor. 24 out of 813 reviews" "
Rating 2 - Terrible. 15 out of 813 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 4 nights in Sep 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming, colorful, traditional Mexican Hotel is probably the best area to walk around San Miguel de Allende.
Stayed 3 nights in Nov 2024

10/10 Excellent

Audomero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique
Stayed 1 night in Oct 2024

10/10 Excellent

Bora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful town, beautiful hotel. The hotel has everything you are looking for. Location is great. Staff is awesome. Restaurant and bar are very nice. We only stayed for two nights, and we can't wait to go back for a longer stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

NICOLAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located very close to the central plaza. Staff very friendly and welcoming. Beautiful hotel with amazing art and creative touches
Stayed 4 nights in Nov 2024

4/10 Poor

Joseph

Travelled with partner
Liked: Property conditions & facilities
Not worth the rate. Disappointing stay. The property was beautiful and the neighborhood was gorgeous and very walkable but the service, room cleanliness, and restaurant were very disappointing for the rate paid. I usually only write positive reviews but given the experience and lack of response from the hotel I felt it fair to share this feedback. Here are my main 4 #1 We found insects in the bed on the first day. My wife awoke with bug bites when zoomed with a macro lens you can tell they are bugs I gathered some and took them to the chief of front desk. The water in the shower didn’t drain well and the shower floor wasn’t that clean. #2 We also had two negative experiences at the restaurant. The service was very slow even though there was only 1 other couple. The 2nd visit for breakfast we wait 20 minutes with no one taking our order or offer coffee. We left to another hotel restaurant, which with the same amount of people on staff attended to us promptly. 3. When we walked back into the hotel, three employees in a row were looking down on their phone as we walked through, they did not welcome or greet us, just kept their heads in their phone. #4. On the first day I had requested for our TV to be fixed as the network option is not working. A team member came to the room and said they would send someone else to fix. We waited one hour we went down to the front desk to let them know that we were leaving, we were requested to send someone. They never did.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Everything! It was lovely and the staff was wonderful!
Stayed 2 nights in Oct 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, you can walk, to restaurants, church. They have valet parking there is a charge for it.
Stayed 1 night in Oct 2024

10/10 Excellent

Raleigh Richard Rhodes, Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area! Sanctuario was very convenient and the staff was friendly and helpful.
Stayed 7 nights in Oct 2024

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our experience was outstanding. Staff were at our service when needed, arranged car service for sightseeing and assisted us in selecting places of interest to see including dining options. Big shout out to Ismael and General Manager. We hope to return in the near future.
Stayed 1 night in Oct 2024

10/10 Excellent

Julianna

Stayed 1 night in Oct 2024

6/10 Okay

Ranjeet

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The rooms assigned to Expedia bookings are not the best available. We travelled with a group - 5 rooms. Some rooms did not even have any windows. Toilets did not flush properly or did not flush at all for some. And the management did not help in terms of providing alternate room (for one couple). They had to book on their own. Location is excellent though. However, I’d call before booking and ask for patio, rooms with windows, larger rooms, rooms not close to common areas.
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Stayed 3 nights in Sep 2024

10/10 Excellent

Raul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

EMMANUELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place… The location is the best!
Stayed 1 night in Sep 2024

10/10 Excellent

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and staff were all friendly.
Stayed 2 nights in Sep 2024

8/10 Good

Summers

Stayed 7 nights in Aug 2024

6/10 Okay

ROBERTO

Travelled with partner
Liked: Cleanliness, staff & service
Staff was excellent in every respect. I believe that management does not honor Expedia travelers as evidenced by their room assignments. The “suite” was a very small room. The king size bed was 6 inches on the left side from the wall. The stairs to our second floor were steep and very narrow ( I had to step sideways and I wear size 8 shoes; the sofa was under the tv - there were no chairs in the “suite”.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jesus Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Sep 2024

4/10 Poor

Francisco

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Everything was super clean and nicely decorated. We stayed in the "Silpasuchil" room that is right next to reception area. We could literally hear every conversation every movement that was happening on the other side of the wall and I am sure they could also hear us. Our room had no window and no hot water. The last night we were there the AC unit broke at 1:00am and I called reception because it was getting really hard to breath in there. They moved us to another room, just for the night and that's when I realized that all other rooms were so much nicer, bigger and rooms actually had windows and hot water! I feel like they gave us the service room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Authentic Mexican property. Beautiful, comfortable. About a 7-min walk to main square. Loved it! Wish it had a pool though.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kristian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2024

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024