San Juan Hotel Guide. Hotels in Santa Cruz, San Juan, Puerto Rico

"Room was nice and clean but one of our 3 rooms did not have hot water. Very inconvenient. We did report it but could not change rooms as it was sold out. "

"Beautiful smelling clean professional people they treat you Nice I like everything the food the Pool everything Perfect"

"The perks I enjoyed here were: - Adults only - Fast service - Friendly staff that also speak excellent English - Beautiful ocean view - Quick walk to bars, restaurants, grocery stores, and coffee shops - Plenty of ubers are available - Free sun block at the pool side - the location was far enough from the busy bar area but also close enough to walk to all the bars."

"all very well"

"Lovely hotel in a great location and very helpful staff. "

"Excellent"

"I loved the room I was in . White clean beautiful design . Wall closet , safe , fridge, espresso machine. Open window doors for a full ocean view. Clean sand beach and pool area . No smell of vapes or cigarettes, mold or urine. No biting bugs or insects. Casino was a good activity on rainy nights. Liked the key wrist band to open doors. Live bands on Sunday had the house dancing. Everyone was so helpful and courteous. I would definitely recommend this hotel as it was referred to me. Great location and amenities. Wish there were more at hotel games and pool activities to get first to mingle. We had an early check in from an early flight arrival. We ended up falling asleep on the deck chairs lounges. Wish they could’ve put us in a temp room to nap and shower until the room was ready. basically spent the day waiting around tired and then they forgot to call us when the room was ready over an hour until I went back to the desk to nag them. Traveling with a teenager so it made it uncomfortable. Thank you to the valet and front desk for locating my bags that were left behind in the taxi. Amazingly the taxi man returned it all the way back to the airport. Great job guys. Very honest and professional. My daughter thanks you tremendously so her vacation didn’t end on a bad note. Thank you to the concierge man for finding me tours and activities after being told they were all booked up. Of course only the most expensive ones were available. Tours wellorganizedwith transportation"

"The best hotel in my life! Thank you so much for doing a great job and hosting guests with love and professionalism ❤️ Highly recommend! "

"Staff was wonderful and very accommodating . Great hotel with great family vibes - highly recommend it!"