Best Western hotels in Sunderland, Newcastle-upon-Tyne

"A little dated in some areas but really comfy beds and lovely young gentleman on reception when I checked in. "

"It was quiet and convenient for our family visit in the North."

"Great stay room warm and clean breakfast tasty and good choice. One slight criticism at 230 pm go to check in and told your room is ready but will have to pay ten pound early check inn fee challenged this and then told well if you join Holliday inn rewards I could check into my room which was ready for no fee obviously reception have been instructed to implement this 10 pound charge but why get somebody’s back up when checking in for the sake of ten pound poor."

"Overall stay was good, but the rooms heating wasn’t on when I arrived, admins are only radiators, and either on or off…. Gap under door which let the light through from the corridor all night, I ended up putting a pillar to cover the gap on the floor to try and stop most coming through. Service was amazing, as I forgot my toothbrush and they provided one free. "

"Brilliant "

"Really good check in. Just some work tools cleaning products left in landing areas and a hole in the wall behind the curtain. None of this affected my stay. I was upgraded to a better room on arrival. "

"The property itself was well kept, clean, and had good utilities. Parking was not at all clear, since it seemed to be in a permit-only area so I parked about 10 minutes away on foot. Strange area to stay in, but again, the place itself was nice and well kept."

"Comfortability "