Britannia Hotels hotels in Sunderland, Newcastle-upon-Tyne

"Spotless room, surprisingly quiet for a very busy central part of Newcastle. Security in reception was reassuring. "

"Lovely hotel, great staff who were very helpful "

"I am very pleased with my stay at the hotel. The room is comfortable and very spacious, with large windows offering a beautiful view of the river. The refrigerator was also useful. I will gladly come back here again."

"The staff here are amazing and very attentive in particular Bradley from reception, Drew, Megan and Joseph from the bar also The guys on reception at the aparthotel as I was moved there due to Expedia mixing up the booking. The hotel however looked after me so it did not impinge on my stay which was great!"

"Excellent value stay in a really comfortable hotel. Comfy bed and quiet room. Couldn't fault it"

"The lady at the check in desk was so lovely and friendly and helpful, it was a great start to a great stay! The room was comfy and clean, couldn’t have asked for more really!"

"The Newcastle staff were so great. Jessica checked us in and took the time to recommend a museum and show us how to get there on the map. Anna very cheerfully stored our bags for us while waiting for the train. Everyone so friendly. Hotel is a big worm but very clean and the spa/pool excellent (we went both in the evening and next morning!). Pleased to find we’d been upgraded and the room was about big enough for a herd of bison. All great value for money and we loved our stay. "

"Hotel staff are very friendly and helpful and it is a very clean hotel! "

"Top hotel with top staff, nothing was a problem "