Upper Grand Lagoon Hotel Guide - Family Friendly Hotels in Upper Grand Lagoon, Panama City Beach

"Customer service was great kind people ! "

"The room was nice but it felt damp but the smell was okay.. Shower was very good and the bathroom had a large vanity for putting items on. Thr furniture in the lobby was very worn and did not give you a good impression of the facilty. Breakfast was so/so. Had wrapped breakfast sandwiches to microwave but they were not all that good. Did have waffles."

"I love the temperature of the bath water. no waiting, and in plenty of it, regardless of the time of day or the floor (room) you are in. TV in breakfast area had the remote readily available, which is a real plus and a variety of stations, however it appeared that upon turning the tv on it always came on at extremely loud volume (blaring)! It needs to be set where it cannot be at a high volume when it is first turned on. It was embarrassing especially since I had gone to the breakfast area to...

"Very nice hotel"

"I love how safe it was. I didn't like the fact that the main reason we chose this location (which was the lagoon pool) was closed). I was so looking forward to enjoying the pool with my husband. "

"Great."

"We had called to make sure that we would be able to bring our boat and have a dock for it and space for our trailer, They said yes so we booked. The marina/nor hotel would have had a place to leave your trailer but we were able to park in the hotel parking lot because it was off season. Our room was on the far side of the building with a view of tree tops. We had asked for water view. Their "beach area" was not clean and a very small area plus you had a long walk just to get to it. There were...

"A nice resort in a quiet area. Cleanliness was acceptable. Good accessibility to local attractions and water sports. Since this is a condo, don't expect the same level of onsite service as a hotel as front desk hours are quite limited. Sofa bed was not usable and when we requested a replacement, front desk recommended we purchase an air mattress from Walmart (we requested and expected three usable beds when we made the reservation and were only provided with two)."