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Graben Hotel

4.0 star property
Hotel with a 24-hour front desk, steps from Jüdisches Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Graben Hotel

Front of property
Lobby sitting area
Lunch, dinner served; Italian cuisine, al fresco dining
Premium bedding, minibar, in-room safe, individually decorated
Reception

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is €165
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2013
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room Single Use

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Shower/bath combination
  • 18 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2013
Premium bedding
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Dorotheergasse 3, Vienna, Vienna, 1010

What's nearby

  • Stephansplatz - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 3 min walk - 0.3 km
  • St. Stephen's Cathedral - 3 min walk - 0.3 km
  • Vienna State Opera - 9 min walk - 0.8 km
  • Vienna Christmas Market - 15 min walk - 1.3 km

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Cafe de l'Europe - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Chattanooga - ‬1 min walk
  • ‪Espresso Segafredo - ‬1 min walk
  • ‪Café Hawelka - ‬1 min walk

About this property

Graben Hotel

Upscale hotel near Stephansplatz
Located close to Plague Column and Jüdisches Museum, Graben Hotel provides dry cleaning/laundry services, a business centre and a restaurant. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Limo/town car service, self-parking (surcharge) and concierge services
  • A porter/bellboy, a front desk safe and 1 meeting room
  • Multilingual staff, a lift and smoke-free property
  • Guest reviews say great things about the helpful staff and location
Room features
All 52 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, as well as amenities such as free WiFi and safes.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and phones

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 35 per day)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Trattoria Santo Stefano

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1918
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 260
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 260

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 30 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna

Frequently asked questions

Is Graben Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Graben Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Graben Hotel on 24 Nov 2024 start from €165.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Graben Hotel?

Self-parking is available for EUR 35 per day.

What time is check-in at Graben Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of EUR 260 (subject to availability).

What time is check-out at Graben Hotel?

Checkout is at 11:00 AM. Late checkout is available for EUR 260 (subject to availability).

Does Graben Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-11:00 PM on request. A fee of EUR 48 per vehicle applies.

Where is Graben Hotel located?

Located in Innere Stadt, this hotel is steps away from Jüdisches Museum, Plague Column and Stephansplatz. St. Peter's Church and Haas Haus are just steps away. Stephansplatz U-Bahn is only a 3-minute walk and Herrengasse U-Bahn is 7 minutes.

Graben Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 494 out of 1002 reviews" "
Rating 8 - Good. 399 out of 1002 reviews" "
Rating 6 - Okay. 80 out of 1002 reviews" "
Rating 4 - Poor. 17 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

simona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel is located right in a heart of everything, it feels very private and quiet. I was travelling by myself and chose the smallest room. But it was big enough and very comfortable with everything that I needed. My stay included breakfast which was excellent! Huge variety and delicious. The staff was beyound friendly. They even packed me a breakfast "to go" on a day of departure since I was leaving very early. If I travel to Vienna again, this will be my stay again.
Stayed 6 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing that i did not like.
Stayed 3 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 10 nights in Oct 2024

8/10 Good

Sanae, Long Beach

Stayed 1 night in Sep 2024

8/10 Good

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location was outstanding. The staff were courteous, helpful, and professional
Stayed 6 nights in Oct 2024

10/10 Excellent

LARREL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built in the 1900's it is one of the oldest building. Very clean, excellent staff. Walking distance to all the tourist attractions. Heart of the Vienna!
Stayed 1 night in Oct 2024

8/10 Good

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Roger

I was at the Hotel Graben in Vienna for four days. The location just off St Stephen’s Square was extraordinary and access to the many museums within walking distance was very convenient.
Stayed 4 nights in Sep 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located near most of the sites. Central Vienna is very walkable and safe. Lots of shopping and restaurants to enjoy. Most of the staff were helpful with a few exceptions but we learned not all Viennese are personable sometimes when asking for directions or questions we felt as if we were bothering them. But one would think in the hospitality business they would try to step it up. But it wouldn’t stop me from staying there again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff and good for the budget!
Stayed 5 nights in Aug 2024

6/10 Okay

Tomasz

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel outdated.tiny rooms.great location
Stayed 1 night in Jul 2024

10/10 Excellent

John Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A traditional Hotel right in the heart of Vienna. Very friendly atmosphere and attentive staff.
Stayed 7 nights in Aug 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Very central and fabulous staff
Stayed 7 nights in Aug 2024

10/10 Excellent

Lynette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so centrally located! Only a few minutes to the Spanish Riding School and St. Peter's, where a concert was held. The breakfast buffet was included, and there was a wide variety of options. We also ate at the Italian restaurant on the premises, which was good. Lots of amenities in the bathroom, including Q-tips. I would definitely recommend this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Branimir, Podgorica

Travelled with partner
Liked: Amenities
Personal👍👍👍👍
Stayed 1 night in Aug 2024

8/10 Good

Hilary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel in the perfect place. The Trattoria attached is excellent too.
Stayed 5 nights in Aug 2024

8/10 Good

Xin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent mid-city location, very convenient to walk around.
Stayed 2 nights in Aug 2024

10/10 Excellent

sohee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location , walkable to every famous place within 10 min. breakfast was good! some noise from restoraunt but it was lovely,too.
Stayed 3 nights in Aug 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a leaky AC unit and they fixed it and left us an amazing complimentary tort! Rooms are very small but you can’t beat the location! Amazingly central!
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Great location but not the most comfortable stay
The great: location, downstairs restaurant for dinner, nice of them to bring a cake for my birthday. The bad: beds very uncomfortable and creaky, pillows basically flat (but thankfully they brought us more pillows upon request) hotel is non smoking but it reeks of smoke in the upstairs hallways, the front desk kind of unhelpful - asked them for a restaurant recommendation for birthday dinner and the reply was “whatever you want, they’re all good” which was possibly the least helpful advice ever.
Stayed 4 nights in Aug 2024

10/10 Excellent

Slava

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Right in the heart of Vienna, still budget friendly
Stayed 1 night in Jul 2024

8/10 Good

Cecilia, Bakersfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Jul 2024

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to shopping and restaurants. Public transportation close by. Great service from staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older hotel with lots of history so we weren’t expecting modern. But it was still clean and the staff was friendly! It was so nice to come to a room that was cool after being out in the heat all day!
Stayed 3 nights in Jul 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This quaint, historic hotel in Vienna is centrally located, yet very quiet! While the crowds outside are looking for shopping and dining options, our room was quiet and peaceful. We easily walked to major attractions from here, including the Sisi Museum, Albertina Museum, Spanish Riding School and so much more. The staff was extremely accommodating and top notch! We highly recommend Hotel Graben
Stayed 3 nights in Jul 2024