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Smart Cancun The Urban Oasis

4.0 star property
Mediterranean hotel with free breakfast and fitness centre

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Photo gallery for Smart Cancun The Urban Oasis

Outdoor pool
Reception
Sports bar
In-room safe, laptop workspace, iron/ironing board, free WiFi
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk
The current price is €80
includes taxes & fees
28 Apr - 29 Apr

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Free bottled water
Daily housekeeping
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

Map
Av Tulum 13-14, Centro, 22, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 6 min walk - 0.5 km
  • Benito Juarez Municipal Building - 7 min walk - 0.6 km
  • Plaza 28 - 19 min walk - 1.6 km
  • Plaza Las Americas - 3 min drive - 2.9 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Taqueria Coapenitos - ‬4 min walk
  • ‪Ty-Coz - ‬3 min walk
  • ‪Church's Chicken - ‬4 min walk
  • ‪Subway - ‬3 min walk
  • ‪La fonda de la tulum - ‬5 min walk

About this property

Smart Cancun The Urban Oasis

Upscale hotel near Plaza Las Americas
At Smart Cancun The Urban Oasis, you can look forward to free continental breakfast, a poolside bar and a coffee shop/cafe. Be sure to enjoy a meal at Bites, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • A banquet hall, a 24-hour front desk and tour/ticket information
  • Smoke-free property, concierge services and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 132 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Coffee/tea makers, daily housekeeping and phones

Languages

English, Spanish

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Miscellaneous

Oh! Cancun The Urban Oasis & Beach Club

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  • Breakfast included
  • Parking included
  • Free WiFi
8.2 out of 10, Very good, 1,005 reviews
The price is €103
includes taxes & fees
7 Apr - 8 Apr
Oh! Cancun The Urban Oasis & Beach Club

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bites

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.93 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: USD 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Free WiFi in public areas has a 1-device limit

Property is also known as

Oasis Smart Cancun
Oasis Smart Hotel
Oasis Smart Hotel Cancun
Smart Oasis Hotel Cancun
Smart Oasis Cancun
Smart Cancun by Oasis
Smart Cancun The Urban Oasis Hotel
Smart Cancun The Urban Oasis Cancun
Smart Cancun The Urban Oasis Hotel Cancun

Frequently asked questions

Does Smart Cancun The Urban Oasis have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Smart Cancun The Urban Oasis?

As of 5 Apr 2025, prices found for a 1-night stay for 2 adults at Smart Cancun The Urban Oasis on 28 Apr 2025 start from €76.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Smart Cancun The Urban Oasis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smart Cancun The Urban Oasis?

Self-parking is free at this property.

What time is check-in at Smart Cancun The Urban Oasis?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Smart Cancun The Urban Oasis?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Smart Cancun The Urban Oasis located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Mercado 23 and Puerto Cancun Marina Town Center. Las Palapas Park and Benito Juarez Municipal Building are also within 10 minutes.

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Smart Cancun The Urban Oasis Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 363 out of 1003 reviews
Rating 8 - Good. 301 out of 1003 reviews
Rating 6 - Okay. 153 out of 1003 reviews
Rating 4 - Poor. 85 out of 1003 reviews
Rating 2 - Terrible. 101 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Simon

Pretty standard hotel, pretty good value for money
Stayed 1 night in Mar 2025

10/10 Excellent

Hermilo

The buffet and the hotel overall exceed my expectations, for the price I was expecting a lower quality hotel, I highly recommend it.
Stayed 3 nights in Mar 2025

10/10 Excellent

Griselda

It’s a great place to stay!! Easy access to many places in Cancun! Staff is very friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Wendy

Fantastic in every way
Stayed 1 night in Mar 2025

10/10 Excellent

CRISTINA ALEXANDRA MARMOL

All was okay
Stayed 7 nights in Mar 2025

10/10 Excellent

anne

The place is good and affordable
Stayed 7 nights in Feb 2025

10/10 Excellent

Edgar

Breakfast really good.
Stayed 2 nights in Jan 2025

6/10 Okay

Ali Rustam

I recently stayed a one week in this hotel,every thing was great, the only thing some time you have to wait to have a table in the breakfast area, otherwise the service was great , very professional helpful polite and cooperative team. defiantly I recommend it for travelers who are looking for conevience place to stay in Cancun downtown.
Stayed 7 nights in Feb 2025

10/10 Excellent

JOSE

It was a great experience, can’t wait to visit again.
Stayed 3 nights in Jan 2025

8/10 Good

Savannah

It was as expected! Nice and clean hotel! Had some options but I wouldn’t stay here again due to location! I’d spend a bit more to be closer to other amenities/beach :)
Stayed 4 nights in Mar 2025

10/10 Excellent

Jef

Great hotel. Very clean and room was well appointed. Little bit of traffic noise.
Stayed 1 night in Feb 2025

8/10 Good

Nicolet Titania

Everything was great. My only complaint is that when we had early morning tours the restaurant refused to give us anything before 7 am.
Stayed 5 nights in Jan 2025

6/10 Okay

Hossein

Liked: Property conditions & facilities
The hotel presents itself as a 4-star property, but in reality, it falls short in several key areas. The rooms are basic and lack the quality expected from a 4-star experience, with outdated furnishings and limited amenities. The overall service and facilities also don't quite match the 4-star standard. Given these shortcomings, I would rate it closer to 3 stars, as it doesn't offer the level of luxury or comfort typically associated with a higher rating.
Stayed 4 nights in Mar 2025

10/10 Excellent

King

The staff were exceptional. The rooms were excellent. The hotel was excellent. The food was amazing!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Love the location and if you’re sightseeing is perfect all the buses stop here
Stayed 4 nights in Jul 2024

10/10 Excellent

Simon

The place is the best place
Stayed 4 nights in Aug 2024

6/10 Okay

Govindarajan

The property has to IMPROVE on MORNING BREAKFAST. I stayed for 5 days and ended up waiting for 30 min-45 min for basic amenities BREAD & essential items for breakfast. This delayed my entire planning. If I had to stay again, I will think or change to a different hotel because of Breakfast Buffet DELAYED service.
Stayed 11 nights in Dec 2024

10/10 Excellent

Zashon

This place was perfect! Beautiful, clean and excellent staff. Loved the pool area! Great value for money.
Stayed 3 nights in Jul 2024

6/10 Okay

Lena

Liked: Property conditions & facilities
Not fresh
Receptionen area was nice and fresh but the rooms reflected something from the 80s, old, not fresh and smelled old. On top of that we got a room towards the road and it basically felt like we where sleeping on the road!
Stayed 2 nights in Dec 2024

8/10 Good

Alan

Great place for a good price
Great place, an oasis of calm as advertised. The hotel district on the beach is now a zoo.Book online for the best deal with breakfast.
Stayed 1 night in Aug 2024

2/10 Terrible

Sourab

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in downtown Cancun so accessible. the staff here is super rigid to accommodate anything. Any small request you make is not accommodated by the staff. The breakfast options are super limited and is very crowded unless you make an upgrade. There is no ramp to get your stroller up while entering the hotel. I'd avoid staying here again.
Stayed 7 nights in Dec 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Terrible experience here
They did not have my reservation so they made me wait a long time late at night after a very long travel day. Then they wanted me to pay again, it was all so rude and then they finally found it. Room was kind of old and dirty and you can hear everyone above and below and children screaming in the hall all night. Good firm bed, but no blankets so it was freezing and I had to use a towel.
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Great pool and restaurant area.

8/10 Good

Olga

Very clean and beautiful place to stay
Stayed 1 night in Aug 2022

8/10 Good

Daniel

i Love Cancun and the Urban Oasis
very well located, close to the main bus stops, banks, and shopping plazas around. pool area was just great, breakfast was always tasty, we will be back.
Stayed 2 nights in Feb 2024