Pacifica Hotels hotels in Downtown Los Angeles, Los Angeles

"The property itself is fine. Had a beautiful room on the top floor, overlooking the city. Very quiet and romantic. Almost fell in the shower (wish it had some floor grip). If you want internet - that's extra. $60 for valet. Went down to the lobby for cocktails. 4 cocktails and 1 slice of cake cost me $140 (including tip). Being mindful, there's a "staff service charge" of $20. Just to walk from behind the bar to serve drinks... I'll stay here again, but I'll be more mindful next time."

"The rooms are small but efficiently designed. Very close to Pershing square metro stop and grand central market. Staff was helpful and welcoming. Loved being able to control everything from I pad."

"The staff were very helpful and accommodating. Though I was put on hold when calling the front desk for an early check-in, the concierge apologized profusely, and answered my questions without me feeling rushed. The room was spacious, clean. And the area where the hotel is located was convenient for our stay because we had flown in for a concert and all our go-to sites were mostly a 15 minute drive away. I look forward to staying here again."

"This was my first time staying at the hotel, and overall it was wonderful. The front desk had a hiccup at the time of check in (computer systems were offline and they could not complete check-ins). However, they offered me a GC for food/drinks, and 30 minutes later the proceeded to manually get me checked in so I could go to my room. I would absolutely stay here again! "

"Very attentive to guest needs."

"Thomas checked us in and provided OUTSTANDING customer Service,,, A "

"The room was very spacious and clean! "

"It was great! "

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