Hoan Kiem Hotel Guide - Romantic Hotels in Hoan Kiem, Hanoi

"What a lovely hotel. Very well set out and clean. The staff have all been amazing; welcoming, professional and knowledgeable. Whatever you need they will accommodate. The rooms are light filled and spacious. Had such a great nights sleep, with wonderful blockout blinds. The bathrooms are well laid out with plenty of storage. Tracy (the front office manager) went above and beyond. We were very impressed. You can see why the hotel runs so well. Front of house staff Yen was so lovely and helpful. This is a fantastic hotel, we will be back to stay again. "

"Excellent service, location and the room too spacious, comfortable and clean, the hotel staff is friendly always try to help you in every request you have. The breakfast included is varied with good taste and very complete. The room toilet is very good the litter is too comfortable"

"My family of four stayed at La Nueva for four nights. The staff was extremely hospitable in all aspects. Their concierge, Jimmy, coordinated with me weeks in advance and helped to plan great trips to Sa Pa, Ninh Binh and our eventual departure to Hue. He also helped to arrange a private driver and cruise to a much less crowded section of Ha Long. It all worked out perfectly. I really can't say enough about La Nueva's staff. The hotel served as a comfortable home base for seeing the northern part of Vietnam."

"Very polite and helpful front desk staff. They even escort me to my room. Quick check in and out. Big bed but the mattress is a little too soft for me. Clean and nice bathroom, quick Wi-Fi, kettle for hot water, small fridge, working safe box, available elevator., at the corner of the big road even in a small alley, free breakfast with basic food and drink. Price a little highher than others but acceptable. I'll give it a 5/5"

"First time to Hanoi. They handled taxi and laundry. No stress. "